I've been hesitant to write this negative review because I did not want to damage a professional's reputation based off of one experience, however I've now gone to Dr. Okin three separate times over in the past year. The first two were for a physical/wellness visit, the third and most recent was a sick visit after feeling sick for almost two weeks ( I was hesitant to go to the doctor due to my previous experiences).
Every time I go there I arrive on time or a few minutes early. Every time I have gone there I've been forced to wait at least an hour and a half and up to 2 and a half hours after my scheduled appointment. Each time I am finally called from the waiting room I am brought to an exam room where either a nurse or a medical tech does some blood pressure, temperature, bloodwork, etc. First I must say that the manner in which the staff operates is highly unprofessional. Coming in and out of the exam room with a patient in it to socialize and talk amongst themselves about things unrelated to the patient, while the patient is sitting there undressed is completely unreasonable and totally inappropriate! The staff overall just does not seem all that competent.
Then when the doctor finally does come in to "examine" you, he listens to your chest, looks in your mouth asks almost ZERO questions about your health and leaves as fast as he possibly can. I literally couldn't describe my symptoms to him in full because he was so dismissive and was trying to leave as fast as possible. He then will have the techs or nurse do a few more tests and then has you sit in his office to give you his diagnosis. The whole thing feels very uncaring and unprofessional. He just wants you out of his face.
This last time I needed a prescription and was told they would send it to the pharmacy. I called Dr. Okin's office an hour after my visit to make sure they were sending it to the correct pharmacy and they confirmed the one, but told me to wait a couple hours. I waited, went to the pharmacy, nothing from his office had come in, BIG SURPRISE! I thought, well give them a little more time maybe they hadn't sent it out yet. I waited went to the pharmacy again a few hours later...NOPE! So I had to call the doctor's office again, but OH NO, they were closed for the day and wouldn't open til NOON the following day! So I wait til noon the next day, contact the doctor's office, their response is they sent it but would send it in again, but they cannot do anything until the doctor gets in to sign off on it which wouldn't be til 2 or 3pm. Unbelievable!
I hear Dr. Okin is a very good Cardiologist, but if you are looking for a regular general practitioner, I would suggest you find someone else. My experience with him has been horrible. read more