Add me to the list of dissatisfied customers. In the past, Dr. Markovitz has been great. Recently, when my health turned a little bit more complicated.... You know how they say that you don't know who's on your side until things go wrong? Well that sums it up in a nutshell.
First Strike:
When I didn't agree with his suggestions for treatment (found it too aggressive for my medical history), asked to dial it back a little, and he didn't agree, he become emotionally/harshly argumentative.When I took a deep breath and suggested a neutral 3rd party (second opinion) as a tie breaker, he complied and went along with a happy medium. That was great but a little unnerving that it got to that point with the tone of our discussion. I would have preferred a calm conversation.
The Deal Breaker:
After multiple days of requesting my medication renewal and their office dropping the ball (Dr. M not making the right note in my file so that the doctor covering could proceed and then once he was back in the office, not following through in a timely fashion), caused me to suffer by going cold turkey off my medication which led to frustration, anger and a lot of pain. If this medical office can't manage this one prescription renewal, after multiple days, then I can't trust them to manage my ongoing medical care which is going to be even more critical as my medical situation evolves. That's a level of negligence that I'm not willing to bet my life on. I'm taking my business/care elsewhere.
UPDATE: Today I received a letter in the mail from PAMF announcing Dr. Markovitz's intention to retire. Maybe that explains the decline in service? Either way, if you are looking for a new doctor, this one is no longer going to be available. read more