Requested reimbursement twice for a prepaid procedure I had a year ago. I was told the procedure,…read moretwo at the same time, couldn't be split up. I was told that the procedure I prepaid would be free next time. Then the office closed. Going to another Dr after they closed, I know the procedures can be billed separately. Dr Kay's son, Casey Kay was office manager at the time the office closed. .No response from accounting@drpeterkay.com.

Update: After reaching out and following up several times, I did receive my prepayments back.read more

Two years ago my sister and I within three months of each other received work done by Dr Taki . I…read morereceived a tummy tuck And she received a lift and reduction one of the worst I've ever seen and later had to go get implants We were highly recommended by him and trusted their judgement . Sadly Dr. Taki should no longer be able to be in practice. I have had the worst issues ever since with my stomach which ive sent numerous emails back and forth with the doctor and his nurse regarding these issues Major pain and bulging my tummy would be flat one week then absolutely bulging the next . It made no sense ! He'd have me drive down To tucson just to tell me to eat more fiber. I've seen 4 doctors for this and not only that the work on the outside it's like something out of a horror movie !!! Spend the extra money and go to someone else .

Please, please, Do NOT let this man do surgery on you! If you do you will Regret it! I'm a hospital…read moreRN & initially trusted him. Big mistake! He has a surgical assistant who will work on your right side while he works on your left. The two sides turn out unsymmetrical and botched. The incision line is lumpy, puckered and uneven. He has No pride in his workmanship and is a disgrace to the profession! I'm surprised he has not been booted out of his profession by his peers!

Dr. Duerksen is amazing. My elderly mother had ectropion eyelids that led to frequent eye…read moreinfections. Her opthalmologist contacted Dr. Duerksen to ask her to try to squeeze her in, and her office called me a day later to offer someone else's canceled slot the following week. In the interim, Dr. Duerksen already had contacted me directly to let me know that I could reach out to her with any questions about the procedure. Dr. Duerksen's office is comfortable and clean, and the staff is friendly. Yes, we had a bit of a wait past our appointment time to see her. But, Dr. Duerksen clearly takes her time with each patient. She built rapport, explained the procedure, made a facility recommendation (she uses more than one), and answered our questions. After mom got clearance from her primary care physician, we scheduled surgery for the next week. My mom got sick the day before surgery, so I contacted Dr. Duerksen's surgery scheduler, and she worked with me to get her back on the schedule. Right before the rescheduled surgery date, mom had another illness, and Dr. Duerksen's scheduler worked with me to get her back on the books again. Unfortunately, this illness progressed, and my mom passed before she could have the surgery. When I notified the office, the staff member I spoke to offered her sincere condolences. Then, three weeks later, right before mother's day, I received a handwritten note from Dr. Duerksen with her condolences and thoughts for me on my first Mother's Day without my mom. To her, patients and their families are more than a list of medical problems and medications. Her kindness to my elderly mother and me in all of our interactions, her team's flexibility in getting my mom scheduled/rescheduled, and her kindness/empathy after my mom passed speak to this.

I didnt get a correct answer about anything from the staff. The amount of time i would need to take…read moreoff work, the time to be at the hospital, the estimate cost of the surgery was off by two thousand dollars. After the surgery they called to collect on a bill I had paid almost 2 months earlier. The eye surgery was fine but I would go somewhere else. There were too many mistakes by her staff.

I had a breast reduction with an abdominoplasty and 360 liposuction completed in Sept. 2025. From…read morethe consultation and including every interaction to follow, Dr. Rao was very kind, professional, informative and patient with any questions I had. This level of professionalism was also seen while interacting with his office staff, including Patricia, Summer and Este! Communication from front desk, the office manager and Dr. Rao himself is exceptional! My results are incredible! I never could have imagined my "mommy make-over" looking this GOOD! Even with a history of breastfeeding two kids, my breasts are perky and the perfect size! Incisions are barely visible on my breasts and around the nipple. My abdominal scar is more noticeable but can be completely hidden beneath underwear or a swimsuit. I will continue to use scar tape to help the color fade over time. I went from a size 14 in jeans to a size 8. My belly went from fupa to flat and the 360 lipo helped create perfect curves! As expected, the first week involved lots of resting and small movements (with the help of my cheese pillow and a walker). Pain was manageable with RX pain meds in the beginning and then strictly Tylenol through week 4. Post-surgery, Dr. Rao would call and check in with my husband and I to be sure things were on track and I was recovering well. I am entering week 14 and my healing process continues to be going great! I had one small tear at the "T" point beneath my right breast. Dr. Rao monitored the area closely, coached me in how to change the dressing, answered all my questions and assured me it would close without needing additional sutures. All of this was true, the tear closed weeks ago, there was never any pain associated with it and there is zero additional scarring in the area. Aside from being a very common place for a tear due to pressure, I have small children and am very active. I think this may have played a role in creating the tear. I am ecstatic about my results and I am so grateful I chose Dr. Rao as my surgeon! I would recommend him and his staff over and over to others. Dr. Rao's office will be my go-to for any future procedures.

My husband picked out Dr. Rao after working with him at a local hospital. My husband works with…read morehundreds of different physicians in the community from every specialty everyday. When I told my husband that I wanted a mommy make over he did not hesitate to contact Dr. Rao. He told me he is that best, and rest assured he is. I had my breast augmentation done over a month ago, and my results were amazing. He takes time to listen to your concerns and address all of your issues. Most of of all, he isn't reckless. If he doesn't think your implants will fit your body, he will let you know. My best friend thought my boobs were so fantastic, she saw Dr Rao and had a breast augmentation as well. Highly recommended.

I have been a patient of Dr. Keene since 2001. I did lots of research before choosing a surgeon…read more I had a 2,000 graft FUT procedure that turned out excellent back then. You folks who think FUE is the way to go, just go research and see pics of how FUE consumes a very large donor area, whereas the FUT leaves your donor area MUCH more intact. That helped me, because years later I did another FUT to aid my condition, as my original native scalp hair continued to go away. (I didn't stay with Finasteride due to side effects). My donor scar is so minimal that my hair cutter could not find it when I asked her to look for it. It is there, just extremely fine. I'm an old guy now, and my eyebrows had gone away. I didn't like the look of bald eyebrows. Since I had only done FUT procedures, I had plenty of donor area left. So I had Dr. Keene do a small strip FUT eyebrow transplant for me on 12-5-2025, and once again, outstanding. The FUT strip is quite small for eyebrows. If you opt for eyebrow, just make sure you have practiced with an eyebrow pencil well before the procedure, as they are going to ask you to draw the shape of what you are wanting to achieve right before surgery. I am very pleased to have eyebrows again. It has been fun watching them emerge from where there had been only about 5 hairs total for both sides. One thing also....since it is regular hair that will continue growing, be prepared to trim them. I was a bit worried about that chore, but it's not a problem at all. I have come to enjoy doing it. I can trim them a little shorter, or let them get a little longer. I usually can wait a couple weeks before spending about one minute doing a touchup with a small electric trimmer. I highly recommend Dr. Keene and her staff, and am very happy I went to Tucson. I do have the convenience of living only a two hour drive away in the Phoenix area. I have a friend who consulted a Phoenix area hair restoration surgeon, and at her consult, she did not even meet the doctor. She met a non-medical salesman! She did her procedure there, and didn't even meet the surgeon until the morning of her surgery. If you consult with Dr. Keene, you will see her, not some salesman.

Dr. Keene and staff is a very unique combination of healthy culture (means so much!), and clinical…read moreexcellence. From the beginning, the time Dr. Keene took to educate me on the complexity of what hair. The way she personalized my treatment plan. All the way to the treatment itself. As a medical provider myself, I learned to notice, and value what good, ethical care looks like. Dr. Keene and staff are among the few. Not to take for granted. Thank you for doing what you do. It's a life changing event, and I'm blessed to have found my way to you for it.

The Rao's are simply the best, at the top of their field with the best solutions, modern office,…read moregreat portal for access and they are the consummate professionals. No matter how you evaluate a doctor's practice the Rao's have either have the best, have it down, make it easy and that's exactly how my experience has been with them. Highly personalable staff and Dr Arun Rao is my doctor. I told my lawyer that I wouldn't be getting any other opions on this part of my needed medical care as I would not consider anyone else. If you get a consultation you will know what I and the others that have taken the time to tell you about The Rao's.

I can't speak to the quality of Dr. Rao's work, unfortunately, because of his administrative staff…read morewho is in charge of sending off information to insurance companies; Patricia. I highly doubt Dr. Rao even knows about the difficulties that I've had trying to get her to ask him, from my understanding, the one question in order to complete the information needed to send over the paperwork. I am in no way upset at Dr. Rao or Lola, as the times that I had spoken with the two of them had all been clear that they were doing their jobs as well as they could and that the two of them actually cared. As of today, both my husband and I had been calling for a week straight, sometimes multiple times a day to make sure that Patricia would send the information off to my insurance. Keeping in mind, at the point that I gave up, it has now been one month and six days since I went in for a consultation without ANYTHING being done by Patricia. That seems far more generous than I should have been, as I may as well have never gone in for a consultation. I was truly hopeful for this to work out, but I have been pushed past any point of reason for not finding another surgeon. Patricia is practicing blatant administrative negligence and obvious disregard. Wish this had gone better. If you have either the patience to call them every day after your consultation for weeks on end, or the means to pay out of pocket, maybe this is a fine office for you.

Had a lower facelift and earlobe reduction in December, 2015. To this date, October, 2016, my jaws…read morehave sores that have not healed. The earlobes are asymmetrical. My last contact with Dr. Reinke was in the first part of May via Face Time. He assured me that he would address the earlobes on my return this fall and the sores would heal. LOL. I might add that I am a winter resident of Tucson. Face was still not healed when I tried contacting him in June, I was told that he "retired" at the end of May. He never said a word to me about leaving the practice. Final line is that he ditched me as a patient. I believe that he did not honor his contractual part of the agreement. Where or where is Dr. Reinke? With my hard earned money and enjoying himself in Park City?

Dr. Reinke is absolutely trustworthy. An Astonishing Artist with the sensibility of each persons…read morerealistic desires and probable outcomes. Dr. Reinke truly changed my life; His aesthetic is to bring out a beauty that is in everyone... he is not a "barbie doll factory." He and his surgical and his office staff are consistently gracious I've told all those who will listen, and everyone wants to listen about P.S.and who is "good" Dr. Reinke is exceptional and I care for him, his nurse Pat and his front office professionals, especially "Lolly" EXCELLENT!

Dr. Klemmedson is not only the best, but he's the best of the best. He's an M.D. and a DDS. I've…read morebeen seeing Dr. Klemmedson over the last 20 years for oral surgery-related issues, dental implants and also for second opinions about dental issues that have come up outside his practice. He was recently elected president of the American Dental Association. And it hasn't gone to his head. He's a very modest man and it's hard not to like him.

I had an implant floating in my maxillary sinus that had been improperly placed there by another…read moredoctor. Dr. Klemmedson removed it. There was no pain. There was no swelling. Two days later, my TMJ doc remarked how remarkably healed the surgical site appeared. Dr. Klemmedson is a master surgeon.

I loved Dr. Case!! He did my breast implants 7 months ago. They were awful and uneven after 2 kids…read moreand breastfeeding. Thanks to Dr. Case, now they're PERFECT!!! He and his staff are very friendly and they make you feel so comfortable. I would definitely recommend Dr. Case. I was referred by my sister, who had the same procedure. After 10 years, she still looks great!

5 years post op after an augmentation by Dr. Case, my multi thousand dollar investments have…read more"bottomed out". I consulted several plastic surgeons in my area and then considered going back to Dr. Case. I called his office to see what could be arranged; I paid in cash for these 5 years ago and have moved out of Tucson since, but I figured as a repeat patient putting her trust once again in the hands of Dr. Case, that special accommodations could be made. I never spoke with Dr. Case, I just got relays from his front desk staff (Gail is incredibly friendly, btw) but in a nutshell, Dr. Case said that my "issue" was due to 10 lbs of weight loss. After further research and getting additional doctors' opinions, I have not heard any other doctor say that 10 lbs of weight loss is enough to cause the catastrophe that is my chest as it is now. Simply put, the pockets were malpositioned and I realized this a couple years after the surgery. However when I mentioned it during an annual checkup, Dr Case attributed it to my bone structure. Another thing that I have come to dislike about Dr. Case's practice is as a 5'4" petite female, I believe that I should have been warned about the risks in going the size that I did. Years later, I suffer from severe back and neck pain, and the size is also linked to my "bottoming out". They are simply too big for my body, and I would have expected an ethical surgeon to tell me so beforehand. I was 25 when I had the surgery; I did not know it all; I trusted my surgeon implicitly. After my last conversation with Gail, it sounds like Dr. Case (if I were to give him the opportunity to fix my chest) would charge me for removal, reinsertion, and repair of the tissue that his work originally damaged. Easily at least $10k. As far as the implants themselves, they offer a great warranty for 10 years but this comes with the implants no matter where you get them done in the United States. If only Dr. Case's work came with a similar warranty. I can see very very clearly now, why it doesn't. I have now decided on a PS to correct everything at an incredibly fair price and am kicking myself for not going to that PS to begin with, 5 years ago. Ladies, I urge.. no, i BEG you to see multiple doctors before settling on just one. Dr. Case was referred to me by a friend of mine but it is very clear that one size does not fit all (no pun intended)

I have been a patient of Dr. Carlson for several years now, and I absolutely love her! She is…read morealways on time, is knowledgeable about the most current treatments available, she LISTENS, has a courteous and helpful staff, I can always get in the same day if I am ill, she is quick to respond for prescription refill requests, she LISTENS, she has a great bedside manner, she remembers my medical history (truly knows me as a person), makes thoughtful and professional referrals when necessary, she LISTENS, goes the extra mile when it comes to dealing with my insurance company, and she LISTENS. I trust her diagnosis, treatment and lifestyle suggestions, and her knowledge about what is the best for me with regard to my health care. I am fortunate to have such a caring and compassionate person as my primary care physician. ~Patti Youngblood, Tucson