There's so much I can say about this place. I dont think I have the room or time. I'm more pissed because I have to pay him as well as another dentist to do the SAME WORK. When It should have been done RIGHT the first time. Giving a one star because the office staff is extremely friendly. However, I dont need friends. I need my mouth fixed. I was referred to Dr. Strzalka by a coworker who spoke highly of him. Even though she loves him she had concerns about how many times she had to see him to fix one thing. She had even expressed to me that he couldn't find a tooth that was hurting her, after she pointed out which one she thought it was. She came back with pain in the same area and At that point she just told him to start digging. Sure enough, it was the one she said it was. That rubbed me wrong because as the dentist, a patient shouldn't be telling you how to do your job. You should know. I ignored all that because I was thrilled to see a new dentist. One who would take their time and be kind. Like my coworker said he was with her. However, my mouth is still not fine after MANY visits. I went in with two cavities and sensitivity with the metal fillings. I was told by Aspen Dental that I needed to get root canals in the two teeth and a few fillings in some others. I should have just let them do it. After Dr. Strzalka did my ONE root canal, which took 3 visits, I told him my tooth was still hurting and hurt bad to bite down. He told me to wait until it heals. Its been 3 months and I still CANNOT chew on that tooth. When I floss in between the teeth he "fixed" it is STILL very painful and SMELLY. Same as before. Because he didnt fix a thing! Anyway...He fits me for my crown and that was a rush order because I was leaving town. I was cool with that. But because he rushed, it didnt fit! He ended up having to file it down along with my actual tooth above it. Somehow, I had a HUGE open gash inside of my jaw. Of course I didn't feel it when it actually happened. But after my numbness went away it was so painful and sore. I could taste the blood nonstop. He could have at least told me he made a mistake and cut my cheek. But there was no acknowledgement or apology. ALSO, he worked and filed on my crown with bare hands. I watched him handle my crown with his bare hands, not wash it off and then proceed to place it in my mouth. He also did NOT change gloves often. I watched him scratch his arm with gloves on but then come right back to my mouth. He would leave the room and come back. Touch stuff in drawers and paperwork then come right back to my mouth like it was nothing. Another lady came in to look in my mouth at one point beacuse they needed a second opinion on something. I jerked back when she leaned too close and pointed in my mouth with NO mask OR gloves. She said with an attitude, "I'm not gonna touch you." Well you shouldn't be that close anyway! Then she didnt even introduce herself. I still dont know who she is. Kim, his assistant is very nice and pleasant. She had great conversation. But her cleaning is subpar. She barely wiped down any equipment. The spit suction cup has a liner in it. All she did in between patients was empty the liner and place a new one in. The actual handle and other suction equipment was not wiped down. Ive seen blood on the outside of the suction. The gun that that they use to inject the filling solution is not properly cleaned. The uv light gun is not properly cleaned. Ive seen both of them with blood residue or just dirt in general. When taking an xray, they go from touching the inside of your mouth and spit to touching the walls, xray switch and camera. The walls, xray switch and camera are not wiped down. The ONLY thing that I have seen them wipe down with cavi wipes is the bed and counter if visibly dirty. Im sorry but they are not clean. I should have just went with another dentist from the beginning. I couldn't switch in the middle because he kept putting clove in my tooth and placing a temporary cap on. It took extremely too long to do ONE root canal. If they are too busy of a place them they should hire more dentists. They SHOULD DEFINITELY hire a tech to THOROUGHLY clean between paitients. And take some aseptic workshops! read more
