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    Structures Cabinet + Design

    3.8 (11 reviews)
    Open 8:00 am - 4:00 pm

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    Services - Structures Cabinet + Design

    Home interior design

    Custom cabinet construction

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    He measured and took notes onsite. Placed sink in tub and missed an entire linen closet.
    Shaina C.

    We were referred to this company so when we were asked to pay $1500 for a site visit and initial design, when we were not asked by other vendors, we paid thinking we were ahead of the game on a good design team. We were very wrong. We spent over 1.5 hours on site with Jason and initial designs were a mess. The owners attempted to blame our upset on personal preference and the design process that requires some back and forth. If I sent site plans and examples then had an hour and a half onsite visit where measurements were taken and I get back plans that have cabinetry over doors and on top of bathtubs where existing plumbing is then we have a massive problem. My confidence in moving forward is at zero and we asked for a refund. They offered 50% and blamed it on the "design process." The initial design work could have been done by literally anybody as cabinets were not even in the right place and not close to the design examples we sent via email and specified onsite. I paid for an expert and got poor attention to detail, plans and a disregard for the style we sent specific examples of. We should have been starting, at minimum, with the cabinets in the correct place. I do not want to work with a company that cannot even read plans or apply the onsite information and measurements to their initial designs. I would never purchase materials and trust that they were measured properly at this point. I have gone back and forth with the owners with examples of the many reasons why they dropped the ball, but unfortunately it's on deaf ears. Companies who cannot admit that they did anything wrong are dangerous to work with and, as a business owner myself, admitting when you dropped the ball and doing what is right is important in business. I am contacting my bank to claim fraud as the person I worked with was clearly not a design expert in which I was duped into paying for. The owner has stated that she will rebuke with our email thread which, honestly, would be great considering it gives more insight on what exactly happened here and their inability to do good business than what I'm able to type.

    Cabinetry

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    4 years ago

    Business owner information

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    Michael M.

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    3 years ago

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    6 years ago

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    Michael M.

    Thank you so much Serra.

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    3 years ago

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    6 years ago

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    Michael M.

    We really appreciate the kind words Alexis. Thank you

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    6 years ago

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    7 years ago

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    Michael M.

    Jeff, thank you so much for the wonderful feedback.

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    Urban Element

    Urban Element

    5.0
    (16 reviews)

    In the last 24 months I've needed to hire a building contractor twice. This last time was…read moreespecially stressful because it came after a leak with mold remediation. After hiring a contractor for that (remediation) and having a third party independent testing company test, to be sure the mold was gone, I was ready to rebuild. I interviewed 3 contractors, (one recommended by the remediation company and 2 others I found on my own). To be honest this whole process is not fun, in short, it's homeowners hell. Quentin and Urban Elements stood out above the other 2 contractors for the following reasons: Quick and professional response. He answered all my questions, when I asked about something he had missed (my wall was down to the wall studs and covered in plastic so it was hard to see), he took another look and had an answer within 24 hours. One of the contractors I did NOT hire didn't even know his ROC#, and took days just to let me know his company's license number. In addition the communication was great and Quentin was always available by text and responded quickly. When I did sign with Urban Elements the contract was clear: timeline, payment schedule and completion. They adhered to everything in writing. (Contrast that to a contractor who wanted me to agree to abide by the laws of Texas, when I live in Arizona.) Additionally Quentin assured me that every subcontractor who worked on my house would be licensed. There were several subcontractors and everyone who came, was a true pro, they showed up on time, were respectful and did a great job. I honestly hope I never have to rebuild a room again but Quentin made a truly stressful experience 100% better and I feel fortunate to have found him. Lastly his bids were competitive with the other 2 bids I received.

    If you are reading my review you have found your next contractor!…read more My family and I were dealing with the stress of moving from California to Arizona and we were scrambling to find a contractor to remodel the new home in under 5 weeks. What i found during this process was price gauging from so many other contractors until i found Quentin from Urban Element. Quentin gave me confidence that he could do the job in under 5 weeks and on budget. Quentin communicated with me weekly and gave me progress reports/photos and never once asked for more money then what we had originally agreed on. The finish product far exceeded what I could imagine. Quentin and his crew takes pride in their craftsmanship. I would 100% recommend Quentin to anyone looking for a home remodel. Quentin if you are reading this, you still owe me a proposal to build out my home office ;-)

    Structures Cabinet + Design - kitchenandbath - Updated August 2026

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