They work very hard. It really gets on people's nerves, this unprofessional approach; you end up…read morewasting the whole day running around after them, going here and there, and the wrong product shows up, or the product isn't available at all. They don't say it's out of stock, and you pay half, take half, and then later find out that the other half isn't there either. If it's not available, can't they just sell something else instead?

This review is long overdue I've been coming here for years and I highly recommend this location…read more The people that work here are so helpful especially Edgar and JR. I do a lot of home projects and they are always willing to help me with recommendations. Super grateful for their help.

Beautiful selection of stone at fair prices! Service is wonderful, extremely knowledgeable and…read morehelpful. A great option if you're looking to renovate your kitchen or bathroom!

Friendly, knowledgeable helpful staff, good selection and prices. Definitely worth checking them…read moreout.

Not coming back here again. Every experience has been unpleasant. Bad service. Rude reps…read more Have been going here for 10 years almost and enough is enough. All the employees act as if they're owed something.

I bought water proof flooring and it started pealing not even a year later. I've tried to get my…read moremoney back and they keep giving me the run around. They blamed it on humidity but it's supposed to be water proof so it doesn't make sense. I have an elderly mother that has fallen due to the floor peeling off.

My contractor friend brought me here to look at tiles and it's a huge upscale warehouse of home…read moreimprovement ideas!! Our sales associate Alex is very friendly and full of great suggestions! I'm looking for a specific tile for my bathroom floor. Alex is AMAZING, sweet and decisive which is a great combination!!

Customer service was nice to deal with and their pricing is comparative. Biggest selection of cut…read moreoff prices too

Very disappointing Service!!!! We were promised Delivery…read morelast Thursday-March 19th, No update and we have to keep calling for update. Again, promised delivery yesterday-March 23rd - Still No update and Sales Director is not updating and not picking up my call. This is a BIG Order! VERY VERY VERY VERY BAD SERVICE!!!! Zero Rating!

Great product. Wide selection…read more Courteous efficient staff. We used their vinyl tile on two BR's and the kitchen

I ordered 4 "super sacks" of landscape rock to be delivered to my home. Apparently they sent a "new…read moreguy" (a direct quote by staff) to deliver and offload the super sacks onto my driveway. Well, look at the picture: the forklift slipped and damaged my house. To their credit, Arroyo was quick to repair the damage by reputable people. HOWEVER, they denied my reasonable request for a refund of the delivery fee. I think it's safe to say that a customer is owed back a fee paid for a service that resulted in damage to their home. Not a good way to treat a returning customer.

I just want to give major props to Abel. I needed a color match for a small patch of my stucco…read moreexterior and Abel has gone above and beyond to help me get a proper color match. What stuck out to me was the fact that, even though the order itself is very small (less than $100), Abel has treated the order like a top priority. Shout out to the rest of the staff that I interacted with as well, who were also incredibly kind and helpful.

TL;DR: Excellent Service and Excellent Selection! They have the large jumbo sizes at excellent…read moreprices! With some help from my fellow Yelpers, we discovered this unicorn of a quartz supplier by chance and we are so happy with the result. Our kitchen remodel measured out a very large island since we wanted to maximize the surface and go as big as we can. Turns out there aren't a lot of stores that have these oversized slabs available and if they do, their selection is not extensive. Yelp helped us find Verona and it was exactly the kind of discovery we needed since we were frustrated we couldn't find the quartz we wanted in a jumbo size. Wasn't sure if they were open to the public but we went in and looked around and met Arthur. He's mentioned in some other Yelp reviews and it's true: he offers excellent service, he's honest and takes his time with you to help you in your decision. Strolling through the large variety slabs, Arthur educates you on some differences between other surfaces he also has for sale. We finally found the one slab we have been looking for: Calacatta Bellezza Gold. Beautiful, no too loud, but hints of the gray and gold veins we want. Price was excellent. But first, we had to come back three more times to make sure it's what we want. Yeah we are that indecisive but each time Arthur was there to greet us and walk us through the warehouse again and again. Our contractor told us picking up the slab was really easy and they even looked at what pieces are available so they can get what they think has the best pattern. The installed countertop was installed today and it looks great. We are so happy with the results. It took six guys to carry it into the house and place it on the cabinets. It was an event in of itself but so glad it went smoothly and it really starts with Verona and especially Arthur. Please make this your last place to visit for quartz countertops. This operation is top notch and I can't recommend this place enough. Well deserved five stars for Arthur and Verona.

Verona has a huge assortment of high quality quartz and great prices. Arthur has been very helpful…read morehelping us design our space and recommend options and our contractor as well on final pricing and pickup. They are now my go to place for quartz on remodels.

Great service, fair pricing and very A to B…read more Bought some samples from Albert who was helpful.

Thank you Adrian. I was looking for some thick, coping tiles for the new stairs built at my house…read more Adrian helped me to find, price, and get all the materials I needed. They have a great Design showroom with a lot of materials and options.

"Watch out for the cashier at the front; she charges whatever she feels like! She is extremely rude…read moreto customers--I believe her name is Martha--and she acts as if she owns the place. I went to pick up metals from the 'Artisan's Corner,' where various types of remnants, including aluminum and steel, were mixed together under a single sign priced at $0.61 per pound. I took a pile of remnants to the register, and she tried to charge me $2.49 a pound. When I showed her the pricing area, she claimed the sign was only for steel , even though the sign only said 'Artisan's Corner' and didn't specify a metal type. When I pointed out that everything was mixed together, she told me it was my problem and rudely snapped at me to go to a different cashier. While I was patiently waiting for another employee, she actually ran to the back to warn him, saying, 'Watch out for this guy; he's trying to get everything for $0.61.' She treated me like a shoplifter rather than a paying customer. Thankfully, the second cashier saw the issue, fixed the pricing, and explained the situation. He gave me a fair deal and explained that other customers often mix the piles together, even though the only other signs were for stainless steel ($1.94), lead, and brass--nothing specifically for the aluminum in that pile. I tried to speak with the manager, Joe, who was present during my conversation with the second cashier. He seemed completely indifferent to my complaint and was clearly just trying to protect Martha. As a retail store owner myself, I know how pricing works: if you make a mistake on a sign, you honor it. Posting a general price sign without specifying materials is essentially a 'bait and switch' tactic. Our company spends a lot of money with Industrial Metal Supply, but we will be taking our business elsewhere. We work hard for our money and refuse to be treated like criminals for simply asking for the advertised price."

This is for Neil the owner, I have been buying from Industrial metal for over 30 years and recently…read morestopped because their sales people mainly the Hispanic are hanging up on me or just plain fucking up my order not E-mailing me the copy with the order with the number I need to pick up at will call I got a 750 dollar credit because Olivia Sandavol fucked up custom order for saw cut Aluminum plate. I think Jake is their sales manager he got me the credit, thanks jake. I wrote the same review for California tool and welding supply for doing the same thing and they found it to be true and fired all of the sales people . one more thing your office manager at your Irvine location ( some grey haired old lady ) came out while I was waiting for my order and bitch me out In front of every one waiting for their will call