Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

After having a really bad experience with a well known company we shall say sounds like Dexter,…read moretrying to scam us by saying we needed an entire new furnace which would cost $14,000 we got a second opinion from Will at ASCS. Will not only explain to us in detail what was wrong with our unit but helped us understand the other company was lying to our faces. Will helped fix our motor and our furnace has been running perfectly ever since. He even checked up on us the next week to make sure we didn't have any other questions or concerns. If you want someone you can trust and at a good rate, I highly recommend Will at ASCS.

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

Unfortunately last night my air-conditioning went out and it was blowing hot air and couldn't…read morefigure out what was going on. I woke up this morning and I called Milburn when they opened at 8:30 and they sent two workers out within the hour. They were very fast they were friendly and helpful. The compressor went out in my unit And they said easy fix and within 10 minutes it was done and it was $150 that I was fine with pan because deafly got have air-conditioning in the house during the summer. So I do recommend this place and if I have anymore problems with my heating or air I will contact Milburn

I have had a two year battle with health issues and high bills due to a failing air/heat system. I…read morehad warranty through a nationally known warranty company and was getting nowhere. They sent another company, I will be reviewing next, out and their standard answer was the coils feel cool. The other company always managed to come when it was a cooler day that I could open my windows. Kyle, the younger tech came out and yes it was a milder day and my coils were cool, he was disturbed by a noise it made. Then Mark came the next day when it was 100 degrees in the shade and the coils were not even lukewarm. It took some arguing back and forth with the warranty company but I got a new system put in this past October. This winter, I enjoyed the lowest electric bills ever. THE THING THAT IMPRESSED ME MOST IS THEY -LISTENED- TO THE CUSTOMER... what a concept! I am not going into summer with fear of high bills... I can't thank Kyle, Mark, Wendy and the rest of their kind staff for doing the right thing. I will have bills like I did when I first moved in next year. I can't thank you guys enough.

Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.

These people were great personable and courteous . The price was right the service and scheduling…read moregreat. Timely

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

We used them to treat our hvac needs recently. They got the job done quickly and efficiently. Good…read moreresource out here in the mount Washington community and I do recommend. The value was worth the price and they are good people.

From the owner: Epps HVAC, a family-owned and operated company based in Mount Washington, KY, prides itself on…read moredelivering reliable and dependable services tailored to meet the unique needs of our community. Our team of skilled HVAC contractors is dedicated to ensuring your home or business remains comfortable year-round. We specialize in a comprehensive range of services, including HVAC installations, HVAC repairs, and HVAC maintenance, ensuring that your systems operate efficiently and effectively.

Rich was quick to respond, tried to help me troubleshoot easy fixes. I knew I needed someone to…read morecome look. Eric came out and hooked me right up quickly and did not try to sell me anything I did not need! I hope I don't need anymore repairs but if I do, I will be calling them!

My furnace was this morning by a technician named Eric…read more Firstly, two gentlemen walked into my home, (I am Seventy-four years old), without masks. Secondly, the technician refused to vacuum the furnace, This has been done each time I have used your service for more than a decade. Thirdly, although the price increase was substantial, and considerably more than the going rate for the service, it is not I have made the decision to not use your service again. Your past service in the past has been more than satisfactory. Sent from Mail for Windows 10 rbghvac@yahoo.com Tue, Oct 13 at 1:25 PM Show original message Reply, Reply All or Forward

The home warranty in company sent out Mark when I had issues with my AC unit. It was a very hot day…read morewith more heat on the way; I was suffering from the heat and so was my dogs. Mark was very patient with me from the time he came through my door. He not only informed me what was going on, but he had me get down to show me everything. He took his time and explained everything to me, and I do mean everything with no sales pitch involved. I already knew my system was probably at the end of its life, but he gave me all options, which I appreciated. Will and Robbie were able to come out the next morning to install a new system. They were prompt, explained to me what they were going to do and didn't mind stopping to answer any of my questions. When they left, they went over everything they had done, made sure everything was working properly, and cleaned up everything. Without any hesitation, I would recommend this company to anyone looking for furnace or AC maintenance/installation. They have a lifetime customer with me. Thank you for everything!!!

Home warranty sent this company out to fix my furnace. He cleaned off my sensor which is pretty…read moreminor. Had it done previously. He told me I needed a new system. The one I had was poor quality and the warranty company would not replace it. He tried to tell me I needed a new one because it would happen again and told me the best deal I could get was that week . It was a week before Xmas! He was friendly but the negativity and push to replace my system was unnecessary and frankly, manipulative .