Just started going here maybe 3-4 weeks ago but I already like it a lot. The gym offers a lot of…read morestrength and cardio equipment with a ton of free weights and added bonuses like a heavy bag and some kettlebells. Certain times of the day this place is swamped but I have also been in where it's been quite quiet. Depending on my mood, both atmospheres are cool. This is definitely a no-nonsense type of place where you can just pop in your headphones and get to work. There is a smoothie bar as well as some RTD protein and energy options as well. My favorite barber has his studio right inside the gym. No added fee's or maintenance things that you get from other gym's in the area, and the monthly price is right in line for the best in the area.

The gym continues to cater only to students. Most of which come at night. For those of us who pay…read morefull price and come in the morning? We mean nothing to them. They open late regularly. 15, 20, 45 minutes! When this is the only time we can exercise before work. I am done. Need to go to a professionally run gym that cares about their full paying members.

I would like to take a moment to recognize **Saiful Hanif** in the Membership Department at the…read morePocono YMCA in Stroudsburg, PA, for the exceptional customer service and positive energy she brings to every interaction. Saiful is personable, professional, polite, and genuinely pleasant. She consistently greets and engages customers with a warm smile, kind words, and an outgoing, positive attitude. What stands out most is that her interactions never feel routine or impersonal--she makes each customer feel welcomed, valued, and appreciated. Her proactive approach to customer engagement and her commitment to creating a positive experience are truly commendable. Saiful represents the very best of what customer service should look like: **professionalism, kindness, attentiveness, and genuine care for people. I believe employees who consistently demonstrate this level of service deserve to be recognized and celebrated. Saiful is a wonderful ambassador for the Pocono YMCA, and her positive attitude makes a meaningful difference in the experience of those she serves. Thank you, Saiful, for your outstanding service, professionalism, and the positive difference you make every day.

Went to use the weight room. Not a good vibe. Unfriendly atmosphere. Benches wobbly. Go somewhere…read moreelse to workout.

Large fully equipped well kept gym. Plenty to choose from…read more I travel to the area every month for a few days. I pay a day use fee of ten bucks.

I love this gym - great staff, wonderful people, clean and easy to get to, friendly people. Great…read morevariety of equipment, come check it out.

Marco welcomes everyone every-time with a cheerful face! . It makes customers feel so welcome!…read more Machines are available even during the busy hours. That's a nice thing about this fitness center.

Wow I am having a problem with one of the bicycle machines it is not working properly. I complained…read moreto the manager who told me she doesn't know how it works. When I said as the manager she should know how the equipment works she said that isn't her job to know that . She was very defensive about it and not helpful at all.. Her name is Damani Blackwell.

This gym is amazing. Amazing facility, great equipment and environment. Good service with friendly…read morestaff and excellent training by Ryan (trainer),and comfortable gym for everyone from beginners to advanced!

Love this Gym! The staff is wonderful and everyone is so friendly. The gym itself is very clean. I…read morewould highly recommend

This location is filled with great trainers who encourages everyone to give a 110 percent. They…read morewatch, listen, and modifies your exercise program to achieve the results You want. Very clean, doing all requirements for the Covid pandemic.

This place FAR exceeded my expectations! I was in town for a few days and my daughter recommended…read morechecking it out as I don't like to miss my workouts. I'm in the area a lot and was looking for a gym I can "call home" when I'm there. I was fully prepared to pay for a guest membership for the day but was delighted when they offered me a free trial. I took full advantage and had a personal training session with Travis, who was AWESOME, and offered some great tips that I hadn't heard before. If you can book with him, definitely do it, he was great! I also took the Tabata class with Ginny, and she was upbeat, friendly, and kept the class moving at an excellent pace. I was definitely sore the next day! I very much look forward to my next trip to visit my daughter and will VERY definitely be returning, and will VERY happily pay for a guest pass!

I have gone here for 3 different classes: Spin, Bootcamp and Cardio dance. The instructors are up…read morebeat and encouraging and the gym is well kept and clean. Each employee of the gym has been welcoming to both my sister and I since we have started going. 'Child Watch' (childcare) is also provided during most morning classes but you must check the class schedule that is posted on the gyms website to make sure. Childcare is $5.00/class (classes are usually between 45 mins-1hr) and you can only pay with cash. We have also found that the instructors and staff who work during the afternoon/evening are much more knowledgable of the front desk and are more welcoming to people of all fitness levels compared to the morning instructors. For new members the gym offers your first two classes free and then gives you the introductory rate of 5 classes for $25.00 (originally $50.00). If you decide to do a monthly membership then it is $60.00/month but if you're like me and prefer a certain class once a week and don't really care to go more than that, you can pay $10.00/class. Overall, it's a nice gym and the two free classes are a huge perk. If you live in the area then it's worth at least checking out.

This location is so clean and friendly! After traveling to other Lifetime's in the area this one…read moresupersedes all of them. I take the extra time to drive to this location even though it's not the most convenient. The cleanliness and the atmosphere make it worth it. The women's locker room is always tidy, the indoor pool is clear and doesn't smell like mold, the outdoor pool is like a spa. I love the layout of the fitness floor and how open it is. Yes it gets crowded but you should expect that at any gym during certain times. What really gets 5 starts though is the kids academy. The whole staff there is really awesome. They take care of kids like their own. I feel safe and confident leaving my little ones there while I exercise.

I joined Life Time Bridgewater as a premium member, paying nearly $300 per month. As a former…read moretennis player, I was excited to learn pickleball since it is the primary racquet sport offered at this location. Unfortunately, my experience with the pickleball program has been extremely disappointing. While the facility itself is beautiful, the culture on the pickleball courts is the opposite of what I expected from a premium club. The staff came across as gatekeepers rather than customer service professionals. Instead of making members feel welcome, I often felt as though they were deciding whether I was "allowed" to play. As a paying premium member, I should not feel like participation is a privilege granted by staff. The skill assessment process is another major concern. Members are required to pay for an assessment to access different levels of play, yet there is little transparency about how ratings are determined. In my experience, the results did not reflect actual on-court performance, and there was no meaningful explanation of the evaluation criteria. A player can compete successfully against intermediate-level players and still be placed in the beginner category without a clear explanation. A transparent, objective rating system would be much fairer. Reservations can also be canceled without meaningful notice or explanation, making it difficult for members to plan their schedules. After speaking with other members, I found that several expressed similar frustrations about the management of the pickleball program. People join Life Time because it is a premium club, and the membership fees reflect that. Members deserve professionalism, respect, transparency, and consistent customer service. The facilities are outstanding, but the management and customer experience of the Bridgewater pickleball program fell far short of the standards I expected.

Previously a member for 10+ years, primarily because of its proximity. Recently left as hours were…read morecurtailed and employees and trainers harass people to leave depart before closing. Several trainers (Steve) were verbally harassing to me and others which was reported to the Assistant Manager (Mary) who did nothing to remedy the issue, so I terminated my membership. Most trainers are fine and helpful (Jerry, Jervey, Andrew) but others just want to leave early. Equipment is mostly antiquated, hours are horrible and some trainers act like bad cops who overreach their authority. YMCA and Health Quest are much better options with better equipment, amenities, longer hours and management and trainers that care. Worst experience and would warn others to stay away from this Bizarro Gym, where the voice of the customer is never heard.

The group fitness classes are difficult to get in and are often cancelled. The rooms are crowded…read more They don't have enough instructors or classes. The clasps holding the weights onto the bar loosen fall off and are dangerous. This facility is managed with a 'blame the customer' mentality. On the plus side they recently fixed the fans in the room after over 10 months broken.