Today is December 14th, 2025. On December 1st, Roscoe Brown came out and replaced a part on our…read moreHVAC that was broken to fix our furnace. Our furnace stopped working yesterday. Today is the coldest day of the year. Despite saying that they are open 24/7 for emergencies, I have been trying to get in touch with them since 8AM. Here is what has happened: 1. The Tullahoma number hangs up on you as soon as it gets through the "Your call might be recorded" message. 2. The main number for the Murfreesboro office doesn't have anyone answering the phone 3. The online chat to get in touch with someone has no agents manning it and all of the chats end with no response 4. Their physical office, despite saying they are open 7:30AM to 4:30PM on Sundays, is closed and locked and no one is there. Do not depend on Roscoe Brown because their "repairs" last barely two week and then they will NOT respond to you in an emergency. Use literally ANYONE else.

I'm stuck between a rock and a hard place. My unit was serviced because it wasn't cooling properly…read more Tech came out and put in 3 pounds of Freon because it was low. Total cost $372. Suggested I have a test done where dye is injected to see where the leak was. Cost $150... suggested to wait a while for the dye to circulate. About 30 days later I contacted them stating that the unit was continuously running and not shutting off. Tech came out and diagnosed the evaporator coil was bad but under warranty. The cost of labor is $1.050 to replace a part under warranty. How does this make sense. Help me understand this.

Freddy and his team are true professionals. Give him a call today, I highly recommend palmer…read moreheating and cooling!

Thank you Palmer Heating and Air. Also want to tell Sawyer thank you for coming out to repair our…read moreunit that needed several parts replace in the bad weather so we weren't without heat. You have a great employee to care for your customers. Palmer Heating & Air Thank you for your patience with our insurance company. The Leshane's

5 Stars for sure! Called AirMax late on a Saturday and he arrived 20 minutes later. He walked…read morethrough the problem and tested everything. He got us up and running within an hour. Dale even had the parts on hand to fix the problem. I will definitely call on him and Garrett again. Thanks for such great service!

My HVAC system died. Air Max came out and really talked to me about I wanted and what they felt was…read morebest. With my work schedule, they came out and installed the new unit on a Saturday. They also found my upstairs office was not up to building codes. They will come back, to fit my work schedule, to add more insulation and add more airflow for all my computers.

I was very happy that my went with Rose Air! Troy was great, as was his office staff!…read moreTroy diagnosed my system, and clearly showed me what was wrong explaining in details I could understand. The price he quoted was fair (no diagnostic fee) for repair. He offered me a new system, that was well worth the extra cost over repair. Even thought I'm selling my home, I figured a new system (not one 18 years old) would be good selling point, and I'm comfy while I'm still here. Please give them a call and tell them Jeff F. from Manchester, TN referred you. And, no i will not get anything for that; just want him to know how much I appreciate their business and the quality of product and installation.

From the owner: Rose Air specializes in service, repair, and replacement of residential and commercial heating and…read moreair conditioning systems. We service and install geothermal equipment, high efficiency gas furnaces, hybrid systems, ductless, and conventional package systems. We offer service and maintenance agreements on residential and commercial systems. We specialize in indoor air quality. Our certified technicians work hard to ensure your comfort. Rose Air is the only company in the area that offers a 2 year labor warranty on new equipment.

If you need a repair on your HVAC I highly recommend Victory Heating & Cooling 931-212-2738…read more Our Carrier stopped working during a recent cold snap. I called our home warranty company and they set me up with Victory Heating & Cooling. They were fully booked, but he made time to come over and diagnose the problem the same day! Very friendly, professional, and reliable.

From the owner: We offer financing to qualified applicants! We specialize in heating and air conditioning. We also…read moreoffer Indoor air quality consultation.

Contacted Barrett's and my service for a fan issue related to my heat pump was immediately…read morescheduled. Service was quick and professional. Highly recommended!

Devin, the owner of Barrett's Heating and Air was a pleasure to work with. He is very…read moreknowledgeable, as well as trustworthy. His guys did a great job setting up my HVAC unit. His price was excellent, had answers to all my questions and went the extra mile. He is someone who cares about his customers. I will use only him in the future for all of my HVAC needs and would highly recommend his services to someone looking for an ethical and high quality HVAC technician.

First, let me say, I never give five stars on anything because there is always room for…read moreimprovement. Which means, companies and services have to work that much harder to get a four star rating out of me. Our A/C system began failing much more frequently over the last two months. I call Lee Company in to make repairs. Unfortunately, with the intermittent failure it was not able to be diagnosed readily. The technician made some suggestions on what it could be and how to repair them, which I did. Also, his last comment was that the installed A/C system was to small for our size of house. With the hot weather, his comment proved to be true as the A/C system could not cool the house down to the requested temperature. We again called Lee Company to provide a quote to replace the whole HVAC system. We were provided with multiple levels of pricing from a basic correctly sized system to their high end systems. We made our selection and they were able to start in just a few days. As far Lee Company goes, the team of Thomas, Joshua, Kevin, Shelby, and Kendall easily earned a four star rating from me today, 09/04/2024, on the installation of a new HVAC system in our house. They got right to work. They were knowledgeable in exactly what needed to be done and had all the parts on hand to do it. They remained professional and respectful throughout the whole installation process, roughly nine (9) hours, as well. Lee Company may not be the cheapest HVAC company around, but the old saying goes, 'you get what you pay for'. So, if you want quality and knowledgeable technicians working on your HVAC system, the Lee Company is an excellent place to look for it! Respectfully Michael Smith USN (Ret.) P.S. This review shows my location as being in Commiefornia. I am in free America, Murfreesboro, TN.

Easy to make a last-minute appointment. A little pricey for a valve shower replacement. Did you do…read morea wonderful job with the water pressure?

I have done business with this family many many years and family is who they are. These are good…read moreChristian men that are as good as their word. You can count on their honesty, integrity and their ability to do what they tell you. I have owned my own businesses for over 30 years and finding honesty and integrity these days is almost nonexistent. Also if you have have a problem after the fact and it does happen they will be glad to take care of it. Randall Piper

They came out the same day to service our unit. We called at the last minute. They fit us in and…read morethe last minute and were here quickly. The did a great job! Highly recommended!

If I could give zero stars, I absolutely would without a doubt. The last four times I have…read morescheduled an appointment with this organization twice they canceled, twice they no-showed. This time they changed the appointment, but they didn't call and tell us even though I told them that we couldn't have it on Friday because nobody would be there. Which is why I scheduled the appointment three weeks prior to make sure it was on one specific day. They don't care They're not concerned with servicing the public. I asked for a phone call from someone further at the food chain, but I doubt that'll happen. I do not recommend this organization for anybody not when they are so unreliable and inconsiderate, and coming here from NY I know what unreliable and inconsiderate are and they beat most that I dealt with in NY. I only requested a general maintenance check and they didn't have time to do it. If you need your air conditioning and heating unit service, call somebody else.

From the owner: Residential & Commercial HVAC (Heating/Air Conditioning/Ventilation) Service/Maintenance Contracts…read moreFinancing Available Lennox Dealer. We are Family Owned & Operated.