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    Dixie Mechanical

    5.0 (3 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Dixie Mechanical

    HVAC installation or replacement

    HVAC system repair

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    6 years ago

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    7 years ago

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    7 years ago

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    Phil D.

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    Roscoe Brown Heating and Air Conditioning of Tullahoma

    Roscoe Brown Heating and Air Conditioning of Tullahoma

    (7 reviews)

    Today is December 14th, 2025. On December 1st, Roscoe Brown came out and replaced a part on our…read moreHVAC that was broken to fix our furnace. Our furnace stopped working yesterday. Today is the coldest day of the year. Despite saying that they are open 24/7 for emergencies, I have been trying to get in touch with them since 8AM. Here is what has happened: 1. The Tullahoma number hangs up on you as soon as it gets through the "Your call might be recorded" message. 2. The main number for the Murfreesboro office doesn't have anyone answering the phone 3. The online chat to get in touch with someone has no agents manning it and all of the chats end with no response 4. Their physical office, despite saying they are open 7:30AM to 4:30PM on Sundays, is closed and locked and no one is there. Do not depend on Roscoe Brown because their "repairs" last barely two week and then they will NOT respond to you in an emergency. Use literally ANYONE else.

    I'm stuck between a rock and a hard place. My unit was serviced because it wasn't cooling properly…read more Tech came out and put in 3 pounds of Freon because it was low. Total cost $372. Suggested I have a test done where dye is injected to see where the leak was. Cost $150... suggested to wait a while for the dye to circulate. About 30 days later I contacted them stating that the unit was continuously running and not shutting off. Tech came out and diagnosed the evaporator coil was bad but under warranty. The cost of labor is $1.050 to replace a part under warranty. How does this make sense. Help me understand this.

    Shelton's Heating & Cooling

    Shelton's Heating & Cooling

    (5 reviews)

    1-Star Review - Extremely Disappointed…read more I've been dealing with Shelton Heating and Air for almost three years, and I cannot express enough how disappointing the experience has been. Since the day they installed the upstairs AC unit, it has been nothing but problems. It continuously pours water and fails to cool properly. They have been out multiple times over the years, yet the issue is never truly fixed. Each time, they claim it's resolved--only for the same problem to return. Most recently, they said the tubing was clogged and supposedly fixed it. Within hours, the unit is now pouring water even worse than before. This company does not stand by their work, and their "repairs" are just temporary band-aids that never last. Save yourself the stress and money--DO NOT use them for installation or service. STAY AWAY!!!

    What once appeared to have potential as a good service company has become worthless…read more We had them come out to replace one of our two heat pumps. They replaced it and forget to put in the p trap. They came out to fix that and tried to charge us, no sir. Then we figured out they never vented it! It's never really worked effectively and now, just two years in, it's barely cooling at all. Our other heat pump that's older needed a fan motor, they replaced it, didn't tighten it, and it destroyed the fan. They came out, replaced it (after we waited awhile), and my husband had to stand there and babysit instruct the tech. Call them to make an appt? Good luck! Email, they "didn't get anything." Use the website, no response, never received that either. On the website it says, "Honest, dependable and quality workmanship..." WHEN?! We don't look forward to battling them over whatever they messed up this time, but we give up!

    Dixie Mechanical - hvac - Updated May 2026

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