9/3/24 11:50pm Waited…read moreover 30 min (which normally isnt an issue) Cashier charged us for the wrong order and didnt get a receipt Ordered 2 breakfast burgers and one of them only had egg and bacon no sausage, no hash brown or any sauce, it is unacceptable that i pay money out of my pocket that i worked for all to get a nasty order, i will not be coming back to this trash place it happens constantly at this specific location

There is a monster taco eater that "works" at the window taking food to cars....comes out takes my…read moremoney $22 something and I give her $23 she straight left me sitting there....10 minutes later brings my food and says "tank you jery mach" I said wheres my change? Where's my drinks? She just turns around and gone another 5 minutes comes back and hands the change to me .60 something and the drinks and doesn't say sorry or anything....I recommend she gets another job far from the public eye....the public eye will "tank her jery mach....

Oh my God oh my God oh my God. The apple fritters are delicious. They're not greasy and they're…read morethe size of your head. I've even spoken with the manager. They are super sweet as well as all the associates. Can't believe I've lived here in El Paso for almost 7 years and I just discovered this place a few weeks ago other than oh my God oh my God oh my God there are no other words.

Applied and accepted a job at Hurts Donut in El Paso based on a posted pay range of about…read more$10-$14/hour. I asked for 12 because why not? They said, we can't do 12 (I figured as much) and our new hires generally start "low". During the hiring process, I was NOT told the actual starting pay was $8/hour during a probation period. (I assumed "low" meant the $10 on the 10 to 14 range I saw on the posted job listing. Shame on me for not realizing the use of logic was optional ). That only came up after I had already accepted the job and started onboarding. It was actually my coworkers that said the new hires started $8 an hour. That's when I asked about pay clarification. "$8" never came up during the interview. When I brought it up, it was THEN confirmed that all new hires start at $8/hour for a few weeks and can get a raise after that. I was also told tips factor into "effective hourly pay," but tips aren't guaranteed and fluctuate too much to realistically count on when you're trying to budget your life. Telling me that I "technically" make $10 an hour with tips is BS. I "technically" have bills to pay and I can't budget my finances based on a technicality. **And if any of you reading this are teenagers looking to get a job here, she specifically told me she doesn't like hiring teenagers because they're unreliable. Yet when I approached her with a very professional message regarding my pay concerns she ghosted me for 3 days, and counting. Who's acting like a teenager now? (No offense to any of you, just running with what she said). I'm not mad about there being a probation period or a starting rate. I'm frustrated that the actual starting pay wasn't clearly communicated upfront compared to the advertised range. I took the job based on that posted range, and the reality didn't match what was presented when I applied. If the 10 to $14 an hour range doesn't match the pay in El Paso then that needs to be the very first thing you bring up during the interview. She said that that posting was from corporate and doesn't reflect the local pay. Maybe lead with that next time. If you just need a few extra bucks on the side, or you're just starting out with your first job, then as Krusty the Clown says, "It's not just good, it's good enough."

They took forever to take my order and they still messed up my food i asked for large bun and still…read moregot texas toast

The staff and store doesn't seem to be able to utilize their delivery process. Literally a three…read moreminute drive and they couldn't deliver it on a Friday night! Then they claimed the app didn't put the order through correctly so they fixed it, but they didn't really. But I got charged correctly! After waiting over an hour they tell me call customer service for a refund. What a horrible experience with no food and waiting on a refund when they feel like it.

First off bathrooms out of service then my burger was not char broiled it tasted as though it was…read morecooked in a frying pan.

I came in to order and politely asked if the lobby was still open, but the staff looked at me and…read moreignored me. My friend then came in and asked the same question, and one of the workers responded rudely by saying, "Well, the doors are open, aren't they?" The attitude and lack of customer service made us feel unwelcome, so we decided to leave instead of eating there. Based on this experience, I would not recommend this restaurant because of the rude behavior and unprofessional energy from the staff.

Service was incredible! Juan was our cashier and he was so helpful going above and beyond his job…read moredescription! I asked if I could buy their Whataburger Christmas hat on their tree and he went and asked his manager. We were going back to Idaho the next morning at 3 am and they (Juan and manager ) were trying to locate a hat for us. Food was delicious as well! We did have a couple of items missing but they were more than happy to take care of us

If you're a big fan of spicy ketchup then DONT COME HERE, They said "there's spicy ketchup in the…read morebag".... NOTHING!!!

Claudia was an amazing server she took care of us reall good she was kind and helpful we definitely…read morevisit again

From the owner: With a focus on high-quality ingredients and big, bold flavor combinations, The Burger Den is…read morecookin' up the classics you expect--and the crafty concoctions you don't--and then partnering with your favorite delivery apps, so you never have to leave your couch. And since it's brought to you by Denny's, the people who invented America's diner (and stay up as late as you do), you know you're gonna find the tastes you want when you want it.

They spit in the food and put entire eggshells in the breakfast sandwiches . Not just a few shells…read morea whole eggshell which can't be an accident. I dared to ask them to give me a buy one get one free croissant when they where high AF and didn't want to work . They were super irritable and were extremely high as I mentioned could smell the aroma of weed on their clothes . No I'm not exaggerating nor do I just make stuff up just for the sake of it . Save all the we are a professional establishment we would never BS for gullible people the employees are trash period and I promise they don't give a damn they might pretend to care but it's just a two faced move to save face . I rarely write stuff especially about fast food because I don't really expect much anyway but this is something that has to be said. This review is for the late night Friday crew on 12/15/23 .

I usually never check in the mornings. I just realized I'm cheating myself for not doing so. After…read morethinking about it, this location deserves to be mentioned and rated. The morning manager Paola is so awesome! She is seriously the best manager ever. Nothing is ever wrong with my order and she is always, always smiling! What a great way to start off your morning. I come here because they offer a discount to law enforcement! That's a big plus for me, so coming here everyday is not to expensive! I usually drive through and pick up a salad! The salads are always fresh and I love the chicken. It looks like freshly made grilled chicken. I'm sure it's sent frozen but I tell you what, it doesn't taste like it at all. Overall, I'm giving this location a 5 star rating off their customer service and salads. I have eaten through most there menu and it's as equally good. Try a shake! They are yummy!!!

As soon as I arrived I was greeted nicely. Quick service. Food was delicious, they also have a full…read moresalsa bar. Variety of aguas frescas, sodas and desserts. My party and I ordered beef, pastor tacos and quesadillas, and a chocoflan. The portions and prices were great. I highly recommend this taqueria!

Best torta de milanesa I have ever tastedmy family and I love this place. We came here because of…read morethe great reviews in Yelp, it didn't fail, definitely a great spot to eat.