Anthony came out today on a service call and was great. Knowledgeable and personable (good…read morecommunicator ). Can't say enough good about Chase ( supervisor) who has helped us over the years and has a li focus on customer service - satisfaction.

Requested service when A/C stopped cooling overnight in 100+ degree weather; called first thing the…read morenext morning for an appointment. Couldn't get appointment until the following day but someone canceled and got tech to come right on time! The tech, Jarrett, was friendly and explained the process in layman's terms. It made the stressful situation much more bearable.

Just got the bill for installing a new coil in my 2 ton Trane AC and the average price for this is…read more$1200 to $1800 with the 1800 being on the high side, but my bill is for $3200 dollars. I consider that GOUGING the customer. So I would suggest that you go somewhere else to get your AC repaired.

Mark's Heating and Cooling again saved the day…read more  Randy and Israel were here in less than 15 minutes.  Turned off the system. Opened the side of the outside unit, found the 'kickstarter' had blown itself up. Quick step to their van for a new one. Installed it, checked the freon and that the compressor was working and out of here in less than 20 minutes. Now, that is Super Service in my book. Have a great weekend.

just a total bunch of hack jobs running this place ,the owner is a liar and the service techs…read moreunprofessional and pretty incompetent ,i hired them to repair a leak own a new hvac system when they were threw the side and bottom of the unit had been set own fire ,totally ruining the new outside unit ,i guess that is why the owner demanded payment up front , i would love to post the pictures but i dont see a place to do it . his reviews own google have to be from families and friends because they truly do hack work ,i would recomend calling any other a/c repair company before calling them .

Our AC went out last night. Being a holiday weekend, we didn't expect much, but these guys…read moreDELIVERED. Jimmy was professional, efficient, and even killed a snake that got loose on the porch. THANK YOU, Jimmy!

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

From start to finish, these guys are true professionals that genuinely care about their customers…read more The installation of our new system was quick and the outcome was better than expected. Wyatt has gained our business and if you're looking for any HVAC work, I suggest you give VCA a call.

Wyatt listens to his customers and is very easy to talk to. He quickly diagnosed the problem with…read moreour heat pump system and made the necessary repair. He is very knowledgeable and seems to really enjoy the HVAC profession. For anyone with a HVAC problem, I would strongly encourage you to contact Wyatt. You will receive great service at a very reasonable price. You will not be disappointed. Wyatt will definitely be the first person that I contact for any future HVAC problem. Thanks, Wyatt

Sean was our technician today, and he saved us right before the 4th of July holiday. He was…read moreextremely thorough, running check after check to ensure the problem wasn't with our air conditioner but rather a plumbing issue. Sean is very knowledgeable in his craft, and it is evident that he genuinely cares about providing excellent customer service. My wife and I can't say enough about his work ethic and professionalism. Wilson's Heating & Air is fortunate to have an employee like Sean, as he represents the company with pride, integrity, and exceptional skill. THANK YOU, Sean, for all your hard work! We truly appreciate everything you did for us. Happy 4th of July!

My tech went above and beyond! Very thoughtful and conscientious. I would definitely use this…read morecompany again!

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

I scheduled a routine AC tune-up with Honest Air Conditioning and Plumbing. When booking, I was…read moretold the service included essential maintenance like greasing moving parts and checking system pressure. However, once the technician saw our unit was only two years old, his engagement noticeably dropped. None of the promised checks appeared to be done, and no post-job report was provided to show pressure levels or motor amp loads. The tech did clean the outdoor condensor coil which was deemed dirty. To make matters worse, getting the invoice required multiple follow-up calls and messages to the office. Overall, a disappointing experience.

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

Did a GREAT job for us! Very, very happy to have our AC working again! Highly recommend.read more

Obtained multiple quotes. Jimmy provided a very competitive price on a heat pump blower motor. Said…read moreit would be an OEM motor, and sure enough, it was! The two techs had it installed within an hour. Very professional and knowledgeable. Saved our family more than $100. As Arnold would say... I'll be back!