I'm mainly a swimmer at the "East" location which has two pools each with three lanes. For 3 weeks…read moreone pool has been broken. The "update" for at least 10 days, maybe more, has been that one part is here but waiting for another part. The general locker room reviews are that since Genesis took over (It was known as Saw Mill Club East) the gym has had maintenance issues and the head office in Kansas has rigid ways of doing things and so the local branch of a gym is stuck not being proactive and creative. I know numerous swimmers who are members of this gym only to swim and they just can't get a lap lane reservation when needed, or there's swim team taking the whole pool even on weekdays, there's a lifeguard certification course or a private lesson not entered into the "system" in advance. The lap lane reservation system is online and not online and one cannot make cancellations. In general it is chaotic and primitive by today's standards. In short, I and others who mainly or only swim cannot do our workout, swimming for 3 weeks now and the timeline for the repair is indefinite. The gym did send out a letter online and taped it to the pool entrance asking members to be patient and flexible, but no mention of what is going on with repairs and preventing such a long shutdown again. One suspects the $ bottom line is the primary reason but at a certain point customers do matter. This is a health and fitness business and the service contracted/advertised is not being offered for the customers paying for it and no offers of credits or discounts to compensate for the loss.

DO NOT USE THIS GYM…read more ​They do not care about its disabled members, such as myself. I cannot walk due to MS. There are two pools there: a shallow pool and a deep pool. The chair lift on the shallow pool has been completely broken for years--ever since I joined back in 2022. ​Because of staffing issues with lifeguards, the gym had to close one of the pools. Which pool did they choose to shut down? The deep pool--the only one with a working chair lift! When I brought up to MANAGEMENT that closing the only accessible pool left members with mobility disabilities, such as myself, completely stranded, I was rudely told I could just "come back later" or "make an appointment" (both are against ADA regulations: see below). This was back in February. ​Eventually, they got enough lifeguards and reopened the deep pool... only for the deep pool's chair lift to break down on July 31st. It has been broken ever since. All of my inquiries into fix it have been ignored. ​Both pool chair lifts at this facility are now completely non-functional. As a result, the aquatic facility is entirely inaccessible to members with mobility disabilities who rely on aquatic therapy and exercise for medically necessary physical care, such as myself. ​Telling disabled members to "come back later" or "make an appointment" violates 28 C.F.R. § 36.302(f), which states facilities cannot require patrons with disabilities to make reservations to use accessible equipment when other members enjoy spontaneous access during normal hours. ​Despite months of continuous inquiries, emails, and direct contact with virtually EVERYONE in management, I have been brushed off and ignored. Finally, on August 18th, I was sent a generic "apology" email, and a new chair was ordered. The chair they're finally replacing isn't the one I've been reporting since February. It's the deep pool chair -- the one that broke in July. So the shallow pool chair, the one I've been asking about for seven months, still isn't even on the list. If the original chair was fixed 7 months ago, i could have been swimming this entire time. But instead my health is being affected. ​This sustained failure violates multiple federal and state accessibility statutes: * ​Title III of the Americans with Disabilities Act (42 U.S.C. § 12182): Prohibits discrimination on the basis of disability in public accommodations. * ​2010 ADA Standards for Accessible Design (§ 242.2 & § 1009.2): Mandates accessible, operable, fixed pool lifts for independent operation. * ​28 C.F.R. § 36.211 (Maintenance of Accessible Features): Obligates facilities to maintain accessible equipment in operable condition, explicitly prohibiting prolonged or indefinite outages. * ​New York State Human Rights Law (N.Y. Exec. Law § 296(2)(a)): Guarantees equal access to public accommodations without unlawful discrimination. ​​To Management: Do not even bother responding to this review with counterarguments or excuses--you have handled this wrong at every single turn. And do not post a canned, copy-pasted "please reach out to us" PR response. I have already reached out to EVERYONE for months and was completely ignored. The only acceptable response is fixing the lifts.

DO NOT USE THIS GYM…read more ​They do not care about its disabled members, such as myself. I cannot walk due to MS. There are two pools there: a shallow pool and a deep pool. The chair lift on the shallow pool has been completely broken for years--ever since I joined back in 2022. ​Because of staffing issues with lifeguards, the gym had to close one of the pools. Which pool did they choose to shut down? The deep pool--the only one with a working chair lift! When I brought up to MANAGEMENT that closing the only accessible pool left members with mobility disabilities, such as myself, completely stranded, I was rudely told I could just "come back later" or "make an appointment" (both are against ADA regulations: see below). This was back in February. ​Eventually, they got enough lifeguards and reopened the deep pool... only for the deep pool's chair lift to break down on July 31st. It has been broken ever since. All of my inquiries into fix it have been ignored. ​Both pool chair lifts at this facility are now completely non-functional. As a result, the aquatic facility is entirely inaccessible to members with mobility disabilities who rely on aquatic therapy and exercise for medically necessary physical care, such as myself. ​Telling disabled members to "come back later" or "make an appointment" violates 28 C.F.R. § 36.302(f), which states facilities cannot require patrons with disabilities to make reservations to use accessible equipment when other members enjoy spontaneous access during normal hours. ​Despite months of continuous inquiries, emails, and direct contact with virtually EVERYONE in management, I have been brushed off and ignored. Finally, on August 18th, I was sent a generic "apology" email, and a new chair was ordered. The chair they're finally replacing isn't the one I've been reporting since February. It's the deep pool chair -- the one that broke in July. So the shallow pool chair, the one I've been asking about for seven months, still isn't even on the list. If the original chair was fixed 7 months ago, i could have been swimming this entire time. But instead my health is being affected. ​This sustained failure violates multiple federal and state accessibility statutes: * ​Title III of the Americans with Disabilities Act (42 U.S.C. § 12182): Prohibits discrimination on the basis of disability in public accommodations. * ​2010 ADA Standards for Accessible Design (§ 242.2 & § 1009.2): Mandates accessible, operable, fixed pool lifts for independent operation. * ​28 C.F.R. § 36.211 (Maintenance of Accessible Features): Obligates facilities to maintain accessible equipment in operable condition, explicitly prohibiting prolonged or indefinite outages. * ​New York State Human Rights Law (N.Y. Exec. Law § 296(2)(a)): Guarantees equal access to public accommodations without unlawful discrimination. ​​To Management: Do not even bother responding to this review with counterarguments or excuses--you have handled this wrong at every single turn. And do not post a canned, copy-pasted "please reach out to us" PR response. I have already reached out to EVERYONE for months and was completely ignored. The only acceptable response is fixing the lifts.

Screwed my out of a monthly fee as I was hospitalized for over 2 weeks . Insisted it was supposed…read moreto be submitting 2 weeks prior. Total low class scam

Amazing boot camp class. Eager to try the boxing classes. Awesome staff. Great, fun, clean…read moreatmosphere. Thank you for such an awesome experience. Can not wait to go back.

I absolutely love the gym and the instructor, Mark McPherson. However, the front desk girl Nina is…read morevery rude and definitely ruins the overall atmosphere. Fortunately for me, I don't let it bother me. I focus on the workout and the trainers. If you can overlook the rudeness at the front, this gym is great.

Pure Barre is an amazing workout! I've been going consistently for the past few months and see…read moreresults! The workouts are challenging and effective but not overwhelming. The staff is so welcoming and supportive. I love it here!

Pure Barre Mt. Kisco is such an amazing place. When you first walk in, you are always greeted with…read morefriendly, smiling and welcoming faces. Everyone who works the front desk is excited to see you and are genuinely happy to have you in the studio. Next, as you walk further into the studio (if you can get passed the super cute boutique), you will find the most supportive instructors! Every single teacher is the epitome of professional. They go out of their way to learn your name, understand your limitations and help you push beyond them. It is a challenging work out and you will leave sore but you will also leave with a feeling of accomplishment and self love. The PBMK community makes sure of that! I've never joined a fitness studio like this one- it's certainly one of a kind filled with the most down to Earth clients and teachers who all care about one another.

I have just joined. It is obvious that customer service is very important to this organization…read more Everybody was kind and very helpful. I've only completed the introductory class thus far, but it was excellent.

Good instructors with clean and well functioning equipment. Staff is friendly and helpful.read more

Love it here! This…read moreis definitely my favorite Lifetime I've been to so far. I've visited LTs all over the country too. I had wanted to try out this location for awhile and finally stopped in to workout. This location is amazing and is immaculate. I wish they had a pool or at least a lap lane for me to train in, then I'd be here daily and it would be my main LT. This location is clean, sparkly, not heavily trafficked and very convenient to get to. There is a full cafe with food, beverages and merchandise. There are weight machines, treadmills, bikes, massage chairs, personal trainers, private studios, classes and two hot tubs. There is also a salon. I can't wait to come back here!

They suck how they treat the members... lack of security in the lockers... loud music on the gym…read morefloor from the classes....... equipment not cleaned properly .... TV 's dont work i could continue but rather not

I've been coming here for the last year and I'm hooked! I've never been committed to working out,…read moreuntil finding F45. Each class is unique , so you never get "bored". It's the perfect combination of strength, training and cardio. Not to mention they have the best coaches!! Shout out to 6:30am crew with coach Lara!!!

I have been a member of F45 Mount Kisco for 3 months now. They offer exactly the cutting edge style…read moreof work out and support that I have been looking for. Even after three months, I am at a higher level of fitness than I ever have been before; and I am no stranger to the gym. Coaches Lara, Taylor, Lindsay, Alex and Tyrone are fantastic, knowledgeable and inspirational. Although F 45 consists of group classes, there is leeway in taking things at your own pace, as well as with modifications of certain exercises. It's also a huge help to have the exercises continuously demonstrated on video monitors throughout the room. I look forward to continuing on at F45 Mount Kisco!

Of course! Here's a shorter version of the review:…read more --- I love Fred Astaire Dance Studio in Mount Kisco! The instructors are talented and patient, creating a welcoming atmosphere. I've learned so much and met amazing women who share my passion for dance. Whether you're a beginner or experienced, this studio is a fantastic choice. Highly recommend!

We came we danced we never left!!! Once you try an intro lesson you will be hooked. The instructors…read moreare very professional, and the atmosphere is super fun. There is always something to do. Dance parties and competitions. Even if you have two left feet like me you can and will learn to dance. The instructors at the Fred Astaire Mt Kisco studio will take their time and teach you.

What a great Gym! Probably the cleanest gym you'll ever find and all of the equipment is left in…read moretop condition. Nothing is out of use and everything looks like it's brand new since maintenance is clearly a priority. I also love that it's never crowded so I never have to change what exercise I'm planning on doing. Lenny (the owner) is super nice and very knowledgable - he has tons of experience and the equipment he includes in his gym is very purposeful. They have at least 2 sets of every dumbbell, so again, you never have to wait or compromise for the weight you want. I also love that there are mirrors everywhere so you can focus on your form. Finally, I love that he has a BC strength glute bench and a 5 ft bar with hip pads to make hip thrusts so much more comfortable. Lots of cardio if you're into that too!

Clean and neat with all the right equipment. Showers are always kept clean and towels and soaps are…read moreprovided. Lenny is a professional who is knowledgeable about training and can lead anyone on the right path. He looked over my old routine took out the bad stuff and added a few new good ones. Spent some time working with him in a few training sessions and he answered all my questions and helped correct some other things I was doing wrong. YouWouldn't be able to get the quality he gives from any other nearby fitness center.