I visited Stretch Zone due to some neck pain after seeing their ads. I attended a free consultation and stretching session. However, after the consultation, I was informed that if I didn't sign up for a membership, I would be charged for the free consultation. This was disappointing, as I felt pressured to make a decision on the spot.
Later, I emailed them to explain my situation, especially regarding my serious back issue, which could worsen with stretching. Unfortunately, they seemed solely focused on retaining the money and dismissed my concerns. Despite explaining the potential risk to my health, they refused to refund my money, citing legal constraints.
Their response left me feeling frustrated and unheard. It's important to ensure you're choosing the right place for your health needs before committing, as not all establishments prioritize their clients' well-being over financial gain. read more