I had an older water heater go into lock out mode. I tried several times to get it out out of…read morelockout mode. Nothing worked. Rather than just assume it was gone I figured i would spend the $130 on a service call and see if an experienced technician could solve the problem. Technician advised me he could not get it out as well. He was honest and told me the part needed ($600) was not worth replacing due to the age (15 yrs) of the water heater. He was very forthright, knowledgeable and honest. I will absolutely use them again.

I can't say enough about Keith Pumper and his Serviceman, Josh! They are wonderful! When my Air…read moreConditioner went out, my Warranty Company told me that they did not have a Serviceman in my area and I should find my own and they would cover the bill. I called several great Air Conditioning Businesses near me, and neither one would do Warranty work. When I called Keith, he was as nice as could be. He agreed to send someone out. The Serviceman, Josh, arrived, 15 min early on my appointment day. He was so professional, and friendly, from the time he arrived, until the time he left. He was optimistic that he could fix my problem...and answered a lot of other questions I had about my system. He couldn't have been nicer! He was confident that he knew what the problem was. We had problems with the Warranty Company....getting authorization to cover the work that needed to be done and Josh, with the approval of Keith, stayed until we got the job done. I am so grateful to both of these men, for their kindness, professional work and determination to help me! I highly recommend them, and I will use them for any work I need done!

I have called them 3 times to ask for someone to call me back to set up an appointment to look at…read moremy Aprilaire Humidifier that is not hooked up. I got one answer back that said they had written a ticket up for me and that I would get a call back and that is the last I have heard from them. I think in 3 weeks and 3 calls from me that they could have gotten back to me to set up an appointment. I gave them one star because they answer their phone and said they had written up a repair ticket. I give up! I do not know what company installed this humidifier in my Lenox Unit. I just bought the house a couple of months ago.

Better Air was recommended to me and I would like to recommend it to others. It was easy and…read morepleasant to do business with them. They replaced our furnace with a quality product and the house is more comfortable now. Their pricing seems reasonable and staff is professional. I plan on having them replace the a/c unit when it's time comes.

I have used Erling's Heating and AC twice now (once to repair my furnace, once to install a whole…read morenew AC system), and both times have had fantastic results. Service was prompt and friendly. Price was much more affordable than others in town. Erling and his associates take obvious pride in their work and both systems are now up and working flawlessly.

No call, no show twice!! Rescheduled the first missed appt. They reached out and asked to…read morereschedule that second appointment. I agreed they didn't show up to that appointment, Or the one I had scheduled before the rescheduled appointment nothing like waiting the four hour window. No one shows up, called multiple numbers for them. No one answers. No call back!! If you enjoy waiting around for someone not to show up schedule with these people.!!! Zero stars!!! The name under the account was Anubha...I have text, saying appt change no response back. I'd be happy to share.

I almost never leave reviews, however I feel this is a case where it is warranted. My AC stopped…read moreworking, and after texting multiple HVAC repair companies, Mario was the first to respond, which I appreciated. I mentioned that we didn't need an emergency visit and he fit me in his schedule for the next morning, quoting $175 for the service call. After diagnosing an electrical short in the contactor, he left to pick up a replacement part, and finished the job that same day. At no point, before or during the repair, was I given a total cost estimate outside of the initial $175 or a chance to approve the total job amount prior to completion. It was shocking, then, that the final invoice came out to $800: a $175 diagnostic fee, two hours of labor at $175/hour, and a $275 charge for a part (contactor) that retails for $50 or less. In addition, I wasn't given an invoice upon completion of the job, but rather I had to ask for it twice afterward. If any part of this review gives you pause, I'd consider taking your business elsewhere.

I was having furnace issues. Coyote Creek was quick to respond and was able to fix my issue just…read moredoing a tune up. He was very knowledgeable and gave me a lot of tips on keeping my furnace and air conditioner running in good shape. I would highly recommend.