I went here to buy a helmet…read more Their selection was decent. Not like a Cycle Gear, but better than most. They had most of the top rated modulars, only missing Schuberth. The tech helped me find the right fit but he could have been better versed in helmet types and sizing, it would have made the experience a lot smoother. They had the model & size in stock that I was interested in, but not the color. I ordered it through them since they had a good price on it and they would be able to get it pretty quick. They quoted Wed or Thurs latest. It was available for pickup Fri. Not a bad experience, just some caveats. Was nice to try on some of these helmets without a long trip!

We had trouble with a chain saw that was not a brand they sell…read more The man in the power equipment repairs department was very friendly and helpful. I didn't get his name but he was behind the computer and a bit older than the others. He explained what we can do to correct the problem, warranty possibilities and even other local repair shops we could go to. Great customer service!

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Most straight forward no BS automotive repair place in the area! Excellent service at competitive…read moreprices.

I have been going to Reynolds Subaru for years, so this is not a one-shot visit and review. I also…read morehave two Subaru dealerships closer to where I live. If you are already using another Subaru dealer or you are considering another car (They sell boats too) then it is worth your while to check them out. First of all, the dealership is family-run. Not to sound corny, but I feel like a family member when I walk in. Lol. Everyone I've encountered has treated me with friendliness, respect and professionalism (Ok, there is a bit of humor thrown in too). The car processes have gone smoothly and they have always been under the prices of the other dealers. The service dept has always tried to accommodate my needs. One time I was worried about a short hesitation while driving, and when I called, they told me to come right down to make sure the car was safe to continue driving it. Bobbi has been my salesperson. She has an upbeat, amazing personality. She cares about the sale, but takes the time to get to know who you are and what your needs are. Watch out for her dry sense of humor. Ask her for a good recipe too. Lastly, if you need a quick vacation, the property has a beautiful water view that you can see from the deck-yes, I said deck. You can sit on the deck, along the water or inside-where the treats are. Overall, it's a beautiful environment. I forgot- If you refer someone, you get a nice check in the mail to use for future use. Have to go because my car is ready!

The service department was fantastic…read more I sent in an 05 Legacy GT Limited for restoration/repairs. They were very accomodating, and very receptive when hashing out jobs with the Master Tech. They were very transparent about what was actually needed vs. what would be easier to DIY. Overall, pretty good experience with the service department. Now, for the not so great. The body shop. The quoting was vague, obscenely overmarked, and they were unwilling to even try to work something out for both parties. They didn't want to take the job from the start, but instead of being professionals and simply saying they only really work on insurance claims; they decided to fabricate a bs quote. Don't take your car here if you want body work done, but they are still relatively good for general repair/maintenance.

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

Always the best very friendly and professional they go above and beyond to help customersread more

I could not be happier with the quality same day service provided by Jim and Beverly. Great…read morecommunication and very fair pricing to repair my leaky tire.

I purchased another set of tires with Jim and Bev recently and they remembered me from my last…read morepurchase. I needed a repair shortly after and they got me in quickly and dropped my car off to me!

I've purchased two sets of Nokian Tires for my Jeep and Subaru - awesome tires in the snow/rain/dry…read moreroad conditions. The guys here are first rate - no bs add-ons like every other tire shop. After the big snowstorm, my car was vibrating/shaking when I hit speeds of 35+. Stopped in to ask them if they could help - they told me the cause was ice/snow trapped in the wheel well and to simply get a car wash. If only all car issues were remedied by a car wash! Their honesty and dedication to customer satisfaction is unparalleled. If you're not buying your tires here, you are missing out!

Had a tire that kept going low. Took the car to The Tire Store and was in and out in less than 30…read moreminutes. They found a nail in the tire. Plugged and fixed. The best thing...No Charge!!!

I just happened to stumble on Advanced Automotive (AA) when my car broke down on RT 138. This area…read moreis pretty rural and trying to get to tow in Hartford was impossible- so I called AA who was less than a 1/2 mile down the street. Bill the owner and his daughter Jess couldn't have been better. They got my car towed to their shop within 15 minutes, outlined the time and price to fix and also was concerned how I was going to get back home (Hartford). My car was fixed in a day, the price- so reasonable (didn't charge for the tow because it was only down the street) and my car runs perfectly. If I was in the area- they would be my go to- local, honest and nice.

You be the judge, don't ever go here. Bill from Advanced…read moreAutomotive refusing to admit any responsibility or even ask his mechanics to even take the time to confirm. Had my 2020 Honda CRV in for a routine oil change. this is the "only" place that has opened the hood since I bought the car in the spring. after the last oil Change the next day less than 24 hours emission's light came on. light came on and off for about 2 weeks then remote starter wouldn't work and light stayed on. took it to the Honda dealership that i bought it from figuring it was covered under warranty. instead they found a pair of pliers with also a sharp cutter combo. clearly it was left in the engine from my last oil change from Advanced Automotive seeing they were the only ones who worked on the car and the warning lights came on the next day. the Pliers were cutting into the wires and needed to replace O2 sensor etc.. Had the Honda dealership fix it for around $380, labor, parts etc. went back to Bill At Advanced Automotive and he denied any responsibility. said it wasn't his tool and it was an electrical tool. no it's a pair of pliers with a wire cutter, pretty common tool covered in years of grease. continues to deny any responsibility. I asked him to check with his mechanic because it looks like he sits at his desk and wouldn't know if someone else left it there. he refused. wouldn't look me in the eyes and I don't really care about the money it's the principle and lying. this was the 3rd time I've had to bring my car back next day on 3 different cars. last time I spent $200 on a tow again next day after leaving his shop for over $3000 on PM services on my 2011 pilot. serpentine belt falls off. never had a problem with my 2011 pilot until the next day of $3k in PM service. his response was "well in hindsight I probably should of replaced the tension pulley". seriously after changing timing belt, flushing all fluid, valve job etc. again pilot was running perfectly fine just wanted to keep up on the PM at 150k. I will be looking for a new reputable mechanic for both of my Hondas. I hope Karma finds Bill!!