I believe technology is just ruining customer service. I came in, ordered on the iPads kiosk. The description didn't say if one had caffeine or not. While others did. The young ladies working there, did not even try to approach the counter to check in on a customer. I was doing laundry at the laundromat next-door when my daughter started showing signs of possible caffeine in her drink. She is only 3 1/2 so she cannot consume caffeine. Her stomach was upset and she looked extremely uncomfortable. To be safe, I called over no one answered the phone. So I decided to walk over there with my daughter, and the young ladies were not busy. Just having a conversation. I approach the counter, and they looked the bothered that I would approach the counter. I didn't even finish my question before I was cut off, and just pretty much brushed away as the employee was walking back behind the glass. I still don't feel confident that there was no caffeine in the drink, and if she begins to show other possible symptoms. I will have to take her to the hospital. Children who accidentally consume, alcohol can end up having seizures, so I would've really appreciated some positive confirmation instead of being brushed off. So they can continue their conversation. read more

The Straw & Spoon on Artesia is a great spot to meet up with friends for boba or açaí in Redondo Beach. They have plenty of indoor and outdoor seating, with two swing chairs inside and Edison bulb string lights & blue sails over the tables outside. It was very clean, and the staff were super friendly. You can either order from a screen or directly with the cashier, which I recommend if it's your first time or if you have questions. They have a restroom for customers, and there is also free parking in the connected lot, and I appreciate that convenience. I asked if they have any drinks without syrups/sugar, and they recommended their iced tea. I went with the Four Season Iced Green Tea with no sugar & regular ice, and since it is a boba spot I added the Lychee Coconut Jellies. The jellies went perfectly with the iced green tea, and it was a balanced and refreshing beverage, with hints of rose and a delightful lychee flavor and even a similar lychee texture. I also enjoyed the quality of their plastic cups and selection of large colorful straws - you get to select your favorite color. They let us eat our sushi from Yanagi Kitchen in the plaza along with our boba drinks, and it was a perfect combo. I will definitely be back! read more

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I am a little embarrassed with how long it took us to come in and try this place. My Daughter and I finally dropped in and ordering and making substitutions was super easy on the screen when you walk in. There are lots of places to sit inside. It is wide open and everything is clean. They are quick and everything tastes good. Like one reason I don't get boba more often is I feel like they are usually too sweet for me but I really liked the levels with my Thai Iced tea drink! My daughter's mango drink was good and had chunks of fruit floating in it. Hers didn't get as much boba as we would have thought. But still tasty. We'll be back to try other things! read more

Straw & Spoon - Mango with a thin layer of boba. Yes, we drank some before the picture. Yes, it wasn't a big layer to begin with. - Bubble Tea Near Me - Redondo Beach, California

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First time having a very smooth but decent Thai milk tea. Ambiance was very casual and they made the tea within 5 minutes. They were quick, efficient, and customer service was decent too. Pretty close to Hermosa beach and theres a bunch of stores/areas nearby to explore as well. read more

I first stumbled upon Straw & Spoon when they first opened a couple of years ago. I tried their strawberry matcha which was good. I haven't returned because it's not in an area I frequent and there are so many other boba places near by. I do want to return to try their açaí bowls read more

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This is definitely one of my favorite places for boba in the South Bay! I like the taste of their teas and concoctions. I've always been happy with my choices here. We've tried a bunch of others and the teas and bobas/jellies here just seem to taste really good in comparison. Service is quick. There are a few places to sit and enjoy a convo in the space. It seems clean but maybe a bit aged. They could maybe freshen it up a bit, but I tend to take by boba to go anyway, so I'm not bothered by the decor in the least. read more

I've been here many times and this is the place to go for Acai bowls. Hazel and Kaylee made an excellent bowl. My niece and wife loved it. Great job gals!!! read more

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I haven't tried their boba yet but their açaí bowls are really yummy and filling. You're able to choose several toppings and I would say it be a meal in itself. I've ordered their bowls a few times and it has been consistently good! read more

An extremely kind girl (who works there) bought us açaí when we forgot to transfer money to our card. I didn't get her name but thank you. She was very kind and complemented me. The food was great and so was the interior design. read more

Straw & Spoon - Açaí - Bubble Tea Near Me - Redondo Beach, California

LOST MY BUSINESS. Idk, poor customer service really is disappointing. I was excited to get a dessert and when I got there, 15 mins before closing, the floor was wet, the chairs were stacked and I was denied bathroom entry. I asked about the menu and the employee didn't seem interested in helping at all, moreover seemed bothered to be there. The ambiance was cute but the vibe was off, won't go again read more

( 3.5 Stars ) Alright experience I had today at Straw & Spoon. The ambiance within is always nice and cleanly, with lots of seating, including two indoor round hammock chairs which are very nice and comfortable. To order, it is very efficient with their two available tablets to use, simply choose what you want and it gives options on how to order and customize. Very easy to pay with Apple Pay or cash if you speak to the cashier at the front. My downsides were the service and the drink itself. For my drink, I had ordered the brown sugar milk tea with boba. It was relatively not expensive which was a bonus, but the drink was nothing special. It tasted average, if not below average, and lacked flavor and taste. It was very diluted with milk too much and had no flavor because of this. It was fine. The service was OK as well. Nobody was in the store and it took a while for them to prepare my groups 3 drinks, the only thing in the order. The workers weren't really that friendly either, but they weren't mean. They had a very neutral feel. Overall, a fine time at Straw & Spoon, definitely not the best experience I've had with them, but definitely not the worst. read more

Straw & Spoon - Brown sugar milk tea with boba - Bubble Tea Near Me - Redondo Beach, California

Straw & Spoon is one of my favorite spots for boba and acai bowls! My three kids absolutely love the variety of boba drinks and acai flavors. Everything is consistently delicious, and the staff is always so friendly and welcoming. The shop has a clean, fun, and relaxing ambiance that makes it a great place to hang out with family. On top of that, our orders are prepared super quickly, which is a huge plus. I recommend Straw & Spoon to all my family and friends, definitely a must-try! read more

Straw & Spoon - Amazing Thai Tea! - Bubble Tea Near Me - Redondo Beach, California

Very simple interior with only a couple of tables, but most people order for pick up or to go. You order from an automated self-serve kiosk, but it's a pretty simple process. As far as the drinks, there's a good variety of flavors and toppings to choose from, including dairy free. They also have other items like acai bowls and other fried items. After we ordered, our wait was maybe 15 minutes, with only one person before us. We were happy with our drinks, which were refreshing and not too sweet, and they were also a good size. The parking is limited as it is shared with other small businesses, and it is located in a very small shopping area. read more

Straw & Spoon - Yummy mango chamoi - Bubble Tea Near Me - Redondo Beach, California

I love when acai bowl places give out alot of toppings ! I got acai and some blue something. Tbh I didn't taste whatever the blue was but it was esthetic looking haha. Got gogi berries and caco toppings and alot of my favorite fruits! This is located on the corner of the Plaza parking doesn't seem terrible, but I went late evening. I could picture psrkong being packed due to the laundry mat right next to it. Service is okay we were greeted can order off the ipads or the front register. They had a cute flower wall and those fun egg chairs. I'd come back here again read more

Straw & Spoon - Bubble Tea Near Me - Redondo Beach, California

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I used to come here a lot last summer and recently started coming back and I changed their ingredients in the açaí bowls like before the mangos where chopped chunks they switched to like pre chopped mangos that sit in liquid so it's just mush the açaí it's self just taste like off and just not quality any more and for the $10 price tag just not worth it. It's a lot of granola and barley any açaí any who sucks that I have to take this place out of my rotation on places I like to go to read more

Straw & Spoon - Bubble Tea Near Me - Redondo Beach, California

Made an order for pick up and was ready right away, I really appreciate that! Got the Ube Taro Smoothie and it was delicious, my daughter got the Thai Tea with triple boba, we absolutely loved our drinks. Also got the funnel cake fries and my kids really liked them. Only giving it four stars because I didn't really like the açaí bowls. I got the mango base and it was okay, it didn't have much of a mango taste, the fruit was not ripe, or sweet or flavorful, I got strawberries and mango toppings. Which I totally get it, the fruit will always vary. But I didn't like the base. My boyfriend got the açaí base and I didn't like it either. We won't be back for the açaí bowls but we will definitely be back for the drinks!!! read more

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The vibes the Acai bowls the tea the workers the price for the Acai bowl is the same no matter how many toppings you get so you can literally load it up and it's still gonna be the same and I also have diff flavors so I get half mango too it's so bomb!! Workers are nice and always friendly! read more

Straw & Spoon - Chill - Bubble Tea Near Me - Redondo Beach, California

Straw & Spoon is a boba and acai bar. It is a fairly new spot located on Artesia Blvd in Redondo Beach. It is a spacious restaurant with plenty of seating both indoor and outdoor. The ambiance is super cute with plenty of areas for a great photo. I do think the flooring doesn't match the cuteness of the space. Ordering is done on a pad and is quick and painless. The menu offers slushies, smoothies, fruit teas, milk teas, iced coffee, hot snacks, and of course acai. I went with a brown sugar milk tea with boba. I really like the shape of the cup and it fits perfectly in my car cup holder. The drink itself was ok, it was missing something that I couldn't put my finger on. The service was a little slow but they were busy so I get it. There is plenty of parking which is always a plus. I'll be back to try their acai! read more

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This Straw & Spoon is considered a "Local" place for us, being walking distance in our neighborhood, easy and convenient to access. It's convenient and I wish them well in their success, as I remember the former tenants of this address (Slider Stop) as well as historically (has been a coffee shop) hasn't had much luck, but then again, Redondo Beach is tough for restaurant and food services to garner success due to the lack of local support and high rent / overhead. We come here once in a while to support our local merchants, because if you don't support them and one day you crave a Boba or sweet dessert drink, and you find out they "didn't make it" and had to close, it's because you/we didn't support them when they needed us so now they're gone when we need them. So, while the prices, value and quality isn't anything to complain about, nor is it something so unique it's considered "destination dining" it's still "A OKAY" with an OK review rating, which in my book is a recommendation and compliment that I endorse it as a spot I'd come back to. Parking is easy in the lot as well as surrounding neighborhood's residential areas. read more

Straw & Spoon - Bubble Tea Near Me - Redondo Beach, California

Had something tragic happen to me today so my partner decided to treat me to desert. I chose Açaí. This was the nearest location so decided to try it out for the first time. I wasn't too sure what I wanted. My partner asked what was the difference between the slushie and the smoothie and the young man said.. one is a slushy the other a smoothie... this didn't help much and he also seemed bothered. My partner took it a little personal so she decided not to get anything. I got the açaí bowl and it was a little sloppy and less than I expected but it was alright. Today was not a good day for me and I regret choosing this place read more

Upgrading my originally review because I am totally obsessed with their ube base. That's not something that you will find at most açaí bowl places. Feel free to pile on the toppings here. Service is always friendly and it's really quick to get your order. Cute space inside to dine in if you choose and plenty of parking in the adjacent lot. read more

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I love the açaí bowl here, it's so good and reasonably priced. Go up to the kiosk and order or order online, it's so easy. Clean and lots of seating. read more

Straw & Spoon - Açaí bowl - Bubble Tea Near Me - Redondo Beach, California

My friend and I were in the area and found this tea shop to try out. We liked that there was a large selection of drinks and other items to try, such as acai bowls. We ordered drinks and got the Strawberry Green Tea with Heart Jelly and Strawberry Horchata. I ordered the SGT and it was nicely balanced with the sweetness and fruit flavor. The heart shaped jelly was a little hard to get with the big straw, but it tasted good! I wish there was a bit more tea flavor to my drink, but not a big deal. Store was spacious and there was only one other customer inside. As soon as you enter, there's a kiosk for you to order at. They also have a counter at the back of the store for your to place your order with an employee but it says that it's only for cash-customers. Customer service could be better and the store could be a little more clean since the table my friend and I sat at, while we waiting for our drinks to be made, had some dirty spots on it. read more

Bad service ... they mop the floor Soaking wet in the floor.. when we walked in Might cause accident.. The Guy worker said -- he mopped it But don't know how I guess he didn't twist the mop before mop the floor. He said that's why they have sign wet floor.. But looks like someone took a shower in the store or toilet issue that goes all the way in the front .. water and soap all over -- looks like flooded inside the store. That's how it looks like.. Maybe this guy need to teach how to mop and be a good customer service.. Not even saying sorry the floor is wet.. Or saying hello to us. Nobody will pay attention the sign unless we look down .. Hope the Management pay attention to this matter Before someone get into accident inside your store and u will have a big lawsuit for his negligence and sloppy work mopping.. Thank u. read more

We thought the sign was for Salt & Straw and the shop looked closed because we couldn't see any light shining through the doorway but we went in anyhow. I love açaí bowls but we ordered the cute mochi donut heart shaped treats called mo-net. You get five in each order and can choose from powdered sugar or cinnamon sugar. We all raved about how good they were! And we also had the taro milk tea half sweet and enjoyed those, too I signed up for the rewards because I want to try more drinks with boba and an açaí bowl for breakfast. read more

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Straw & Spoon is the cutest little boba shop in Redondo Beach. They have plenty of seating, including two little comfy egg swings/chairs, an Insta-worthy wall for selfies and two easy to use ordering kiosks. We love their boba drinks. This time we also ordered their heart shaped begniets - which were hot and mochi-chewy with chocolate sauce. Nice treat for a cold winter afternoon. read more

Straw & Spoon - Matcha strawberry boba, Brown Sugar milk tea with boba, and heart shaped mochi begniets. - Bubble Tea Near Me - Redondo Beach, California

We were craving a boba drink and saw this place while passing by. I asked a young man coming outside if this was a good place and he said Yes So my two friends & I went in & ordered from the super nice young man behind the counter. Wow...super yummy & tasty. We all highly recommend this gem read more

Straw & Spoon - Delicious boba drinks - Bubble Tea Near Me - Redondo Beach, California

Drove past this place a few weeks ago decided to stop by with the kids since they love boba.. it's a cute hidden spot in redondo beach we were greeted by staff even though we had to use the kiosk at the door and service was pretty fast. Lots of seating we just so happen to get there right before what seemed like an after school rush. I like how they give options on sweetness level in the drinks we had the Chocolate smoothie with boba it wasn't super sweet my son enjoyed it My daughter had the brown sugar milk tea with boba not too sweet as well and it tasted amazing They have popcorn chicken and curly Fries it was okay im sure that's not what they're known for lol. Lastly we tried the "Monets" with churro seasoning they weren't as flaky as a beinet as I'd like but still good We will definitely be back ! read more

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Stopped into Straw & Spoon for an afternoon pick-me-up tea. It's a boba and açaí bar that opened a few months ago. Parking is pretty easy with a private lot. There's also an adjacent patio if you want to enjoy your drink outside. The inside is a cute setup, very clean and bright, splattered with soft pink, white, and baby blue everywhere. You place your order on one of the two touch pads, so browsing through the menu and selecting your options is pretty efficient. The service is fast, I got my drink within a couple minutes of placing my order. I ordered the dirty matcha latte which I thought was a well-crafted drink. The matcha had a good flavor profile and the brown sugar provided just the right amount of sweetness. read more

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Love this spot their ube and blue base is so good the portion is generous. It has cute seating inside as well as a flower wall for decor. Service was good and fast too will def be coming back! read more

this place is great. The quality of the food and drinks is unbelievable at a reasonable price. Workers are friendly and we will definitely be back. read more

Inside looks dirty and not well taken care of. I ordered through the kiosk and was the only one who ordered and still took about 10min for one drink. The couple of ladies working were talking for a while. Plus it was $9 something and it wasn't even that good. read more

I'd give 0 stars if I could. They are not ADA compliant when it comes to service dogs. My family and I wanted to try the new boba spot. When we went in, I was told I needed to wait outside with my dog. She was not wearing her service vest at the time and they told me she needed to if she was going to be in the store. Once we got our drinks, I tried to politely inform them that ADA stated they cannot ask about my disability, my dog does not need a vest or any sort of ID. They can only ask what service she provides. They then KICKED US OUT because I had tried to politely inform them about ADA policies with service dogs. I will say, when were inside, she barked twice. This was an ALERT for ME for a MEDICAL EPISODE. I had not listened to her signal and she was trying to get me to. She's a cardiac alert dog. If I don't listen, she needs to get my attention so that I literally don't collapse. I also again had tried to be really polite, informed them they should look up service dog laws by the ADA, that she does not need to wear anything that says service dog, and that they can only ask me what her tasks are. I do not recommend this place. I will be posting this review everywhere I can. My service dog is an actual service dog. She is highly trained both by K9 Connection in Northern California, has passed the canine good citizen test, and is extremely well behaved. She barked because I did not pay attention to her first signals. I have reported them to the ADA for discrimination based on disability. Edit: Workers from the store are now harassing me. Conversation posted in the photos. read more

Located off Artesia Bl in Redondo Beach. Parking shared with the other businesses in this little plaza. The place just recently opened so it's nice and clean. If you pay by cash or gift card you go to the counter otherwise you place your order through the kiosk available there were two. The have teas, coffee, açaí bowls smoothies and some little hot snacks. The girl was friendly and answered my questions while I was placing my order on the kiosk. I got the strawberry mango real fruit tea. It was good not too sweet or bland. I will have to come back to try the acai bowl. Overall a great spot for drinks and small eats. read more

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I tried this place soon after it opened and majority of the times I visit, the quality and taste of the drinks or acai bowls are made very well. Very little has there been a drink I don't like, but I believe most dislike would be due to personal taste preference and not because of bad quality. read more

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Doesn't taste like green tea, doesn't taste like pineapple juice. It tastes like you had pineapple juice with a lot of ice and you left it out for 5 hours. $7.23. read more

Straw & Spoon - Bubble Tea Near Me - Redondo Beach, California

Hazel MilI Tyler are amazing. Every time I come in I ask for them. they just make my day. The service was good, our drinks came out promptly goodly. Shoutout to them! read more

The ambiance is beautiful but the food is not worth my money we ordered the acai bowls its not good im sorry but im just being honest the fruits are not that fresh the acai base color is not appetizing. read more

The guy over did it on my order. I normally come in and always get the same order and they always make it nice and have good portions. I went today and got melted acai and everything just dumped on it so I couldn't even enjoy it. I live a block away so I know it didn't melt on the 2 minute drive. read more

Yummy little shop for teas smoothies slushies etc. price was good for drink size. Staff was nice, shop was clean and self ordering system was easy and fast. I would go back again for the pineapple green tea i had, yummy. read more

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