Used to be good in communication via email - I had some plants of interest that I found on line and…read morewanted to know if they had these available or something similar. I sent a few emails and never heard back. Email was better, because the person who could answer this could be contacted internally and then they could get back to me. Calling in to find out, I would be put on hold and then would have to wait to see if the person who could answer the question is available and then they would have to get to a phone to take the call. I 'had' beed dealing with this business since the 1970s - when it was run initially by twins; not sure how many hands the business has past through so far.... VERY disappointed that I never heard back; if I still have an interest in purchasing from them, I will HAVE to go in person and they aren't exactly close to places I normally visit in Salem. :-(

It was my first time visiting. I went in to purchase a plant as a gift to my brother. They had such…read morea WIDE selection, that I could barely choose. I found the plant I wanted for my brother (snake plant), as well as one for myself--plus, a pot for each. The staff were friendly, welcoming, knowledgeable and helpful. I look forward to my next visit.

GO-TO PLACE FOR YOUR LANDSCAPING NEEDS…read more Went here to check out stones for driveway before ordering online. Went up to service counter and the young woman was very sweet. She gave me 2 plastic zip lock bags, marking them up with the name of my stone choices, then directed me to drive around back were I could get some samples. Thank you very much. They have samples of what they sell all around the showroom. I especially liked their stone facade samples, as we're considering a fireplace project. Excellent customer service and great array of products. Worth a visit.

We bought some fire brick & heat stop cement from here for our pizza oven project…read more The service was great, and the property here is huge. Tons of material, stone, rocks, bricks, sand, granite, yard statues, its all here. The place is organized and the staff are attentive & communicate well. We paid a bit more for firebrick here compared to Hudson Quarry in Hudson.

I am starting my vegetable garden late this year and am a newbie. The woman who helped me pick…read moreplants was awesome. She was informative and patient. Highly recommend.

Attended the Fairy Gnome walk and it was adorable. Perfect family event. Live music was awesome…read more Lots of activities and treats for purchase. Definitely will attend in following years.

What a fun experience! Great prices and such a good selection of trees. Would definitely recommend!read more

Excellent place! Trees are plentiful albeit expensive. Fun family atmosphere…read more They shutdown early this season to protect the young trees and saplings just put in. Always good to check their hours

Best garden center to work with! Professional friendly and always accommodating for deliveries!!read more

Helpful and knowledgeable staff at this nursery. They've got you covered for most of your…read morelandscaping needs. I would recommend checking this place out if you're looking for plants, landscape rock/soil or hard scape. It's a very popular locale!

I popped into Rooted to get some lucky bamboo for a friend who recently lost her mom. After…read moreeventually having to throw away the flowers from her services, I wanted to give her something to show her that love never dies. Rose was so helpful and kind and helped me pick the perfect one. She gave me helpful care instructions and helped me understand the symbolism of what I picked out. She has so many healthy, beautiful plants to choose from in many different beautiful containers. I'm definitely going back to pick out some for my home!

We hired Scenic Nursery to do a comprehensive landscaping project at our lake home. Glenn Caron and…read moreNate were absolutely spot on with their assessment of what we needed to improve drainage and make pathways, including beautiful granite steps leading to the house. Incredible work for a very competitive price and we were glad to use a local company with an extensive wealth of knowledge. Would definitely hire again!

Does not stand by their guarantee!…read more All my plants that were already in my yard are gorgeous, healthy, and thriving. The only plants that are dying are the ones that came from Scenic nursery. I also addressed my concerns with Glenn (the owner) within the one-year guarantee period (I have email records of this), and I discussed my concerns directly with him when they were here to mulch. At this point, I will take this as a loss, and you will lose a customer. Edited to say, you should see the emails that I received because he was unhappy that I left a negative review! The owner is unhinged! Regarding those emails..... Friday night I emailed Mr. Caron: "Hi Glenn, Just an FYI. - 4 azaleas & 2 rhododendrons completely dead. Only plants we are having issues with." He responded that he believes a dog is urinating on the plants. As I subsequently told him, my dogs are on an electric fence and UNABLE to go in the gardens. The plants are also in different parts of the garden. What is most concerning is how the owner has handled a customer disagreeing with him. Rather than keeping this about the plants and his guarantee, he began personally attacking my character because I challenged his explanation and left an honest review. These are emails I've received from him: "You feel better now with your lies of omission on the ratings sites? Im not worried we have many other counter reviews and i reply to all none 5 star reviews. Let the people decide! You will eventually pay for your lawlessness and defamation. I had a hunch you were like this" And: "Good bye Enough, Live with your consequences, I am ! I stick with what I have stated and NO it was not all your dogs it was YOU too with your neglect !I also could see very well how you are not all there from when I showed up to see that you destroyed most of the plants that were in your yard without consulting any experts to try and save replace or transplant any of them. You had very expensive plants there and you had no idea what to do with them . Your improper process and plans regarding your own landscape is very evident yet you seem to be the expert...ENOUGH , i have no further need to communicate with a character like yours. ! I DID try and make things right evidenced by what we DID do ! You just dont care about that but only how you feel and what you think happened which is far from the truth . AND AGAIN I SAW your dog do it and i have a witness besides! So deny it all you want as all you have are your own illusions and your unrighteous character ! Your vindictiveness shows by your defamation post on YELP( which is a sucky site anyway) and google of which i have replied for those who will review it. MY work speaks for itself and i challenge you to find anyone better. GO ahead and see. PAY thru the nose too! I KNOW MY BUSINESS inside and out and this industry to the tune of 40 + years. You ARE messing with an expert and telling me im wrong ! Suppose you tell your doctor or your accountant the same ! It doesn't matter you made your bed now Lay in it . It's MOOT to continue discuss as YOUR ACTIONS have ruined this relationship as i am sure you have done to others" This is how the owner speaks to a customer over a disagreement about 6 dead plants and a guarantee. Instead of handling my concern professionally, he chose to attack me personally and make judgments about my character. Yikes! As for "neglect": again, most of our plants came from Scenic Nursery and are thriving. We also transplanted lilies & hostas that were here when we bought the house, and they're thriving. Our soaker hose runs 2 hours a day, plus we physically water. No neglect here! I stand by my honest review of my experience. The owner's own emails speak for themselves. I would also encourage anyone considering Scenic Nursery to read the other reviews from dissatisfied customers -- and, just as importantly, read Glenn's responses to those reviews. How a business owner responds when a customer is unhappy says a lot. After receiving the emails above and seeing how other negative reviews have been handled, I think customers can draw their own conclusions about the professionalism and integrity being demonstrated here.

Absolutely amazing hosta showcase garden. I LOVE hostas and I wish I had known about this place…read moreyears ago. They have over 900 varieties on display and sell a good many also. This business is at the owners' home, and they have beautifully arranged their whole property into a hosta garden perfect for wandering and gazing at all the different sizes, shapes, and colors of hosta. The owners are SO incredibly knowledgeable and helpful. They also have a cute little gift shop filled with shabby chic finds with repurposed garden tools, galvanized metal, garden decor, antiques, etc. This place is a hidden gem if there ever was one.