After an unpleasant experience with a prior management company I'm happy to have found the team of…read moreVera and Halima. Their trustworthiness and integrity are not often found in the property management business. They take care of everything once you set up certain parameters at the outset. Timely monthly accounting statements always provided. Very responsive, even if necessary on weekends. Their fees are reasonable for the excellent work they provide. They use a roster of vendors and tradespeople which they have developed over the years for any work necessary on your rental, as well as monitoring the work done. Instead of using a competing corporate type operation I highly recommend supporting this local business, you won't go wrong.

Wow! I didn't have an opportuity to work with this company but I am so shocked by my encounter I…read morefelt I needed to post a review. This company came highly recommended by a neighbor and I had a very pleasant phone call with Vera two weeks ago. We were ready to sign a contract so they could rent our townhome until I reached out tonight with questions. See the email interaction below. Hi Vera, Thank you for sending a copy of the contract. We have a few questions. We would like to keep the condo on the market for sale but would also like to list it for rent. From my understanding, we can pull the sale listing once the renter's application is approved. Is it possible to ask the potential renter if they would be willing to do a six month lease and then go to a month to month lease? What about utilities? Do we pay for water and trash and the renter covers electricity and cable/internet? Vera's Response: Hello It appears you are thinking about renting for a short term and then putting the unit back on the market. Unfortunately, we do not take on short term rentals. For tenants, the work and cost of moving is exhausting and expensive. Placement - advertising, answering inquiries, showing the unit, screening tenants, creating a lease, moving in a new tenant - is the most time intensive part of our business. I believe there are other property management companies in our area willing to take on short term rentals. Best wishes My Response: Hi Vera, I was simply asking for information so we can make an informed decision. I explained to you when we spoke that we would prefer to sell, but the market is not cooperating therefore, we are open to the idea of renting. We are still open to the idea of renting the unit for a year or possibly two, depending on the market. However, since you could not just answer my questions, made assumptions, and felt the need to try to shame me with your response, we will find another company. You don't have the right temperment to work with me. Luckily, we found this out before we signed a contract. I will also be sure to pass my experience along in a review. Good luck and try taking a breath next time before answering an email.

We've been fortunate to live in a home managed by West County Property Management for the last year…read moreand it's been a wonderful experience! Cici is professional, communicative and prompt, everything you could ask for in a property manager. I would definitely recommend West County to any renters I know in the area.

I rented a property from Cici for a year. It was a great…read moreexperience any maintenance requests were handled in a very timely and professional way. When I started the renting process, she told me that she is there for her clients, and she kept her word till the very end . Highly recommend this company.

Kristine Mendez has now helped me find tenants for two of our properties in Petaluma. She's…read moreprofessional, a good communicator and nice to deal with.

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.

This review is written for ,Jason Holmes and the star rating is based on his performance …read more I want to take a moment to thank the prue property management team for sending Jason Holmes to my home. Jason conducted an outstanding and thorough inspection, taking the time to address all of my questions and concerns with professionalism and expertise. His attention to detail and commitment to doing the job right gave me confidence that potential issues would be identified before they could become costly home repairs. Jason's professionalism, knowledge, and dedication truly demonstrate how valuable his role is in protecting and maintaining homes for both renters and homeowners. Thank you, Jason, for your exceptional service. Your hard work and commitment to quality are greatly appreciated!

Nearly six years of poor communication, questionable management, and unnecessary frustration…read more After nearly six years renting a home managed by PURE Property Management in Santa Rosa, we cannot recommend this company to tenants or property owners. Communication was consistently frustrating. Emails went unanswered, calls weren't returned, and resolving basic issues required repeated follow-ups. Rather than acting as an effective intermediary, PURE frequently left us navigating problems between management and the property owners. The owners maintained a separate ADU behind our home and frequently stayed there. We experienced unexpected visits, uncomfortable confrontations, and disputes over property access. In March 2026, they confronted us outside our home and suggested our rent would increase if they couldn't access the backyard to perform maintenance themselves. They later provided a handwritten apology acknowledging that they had informed PURE about planned yard work, but we had received no notice. PURE confirmed in writing that it would remind the owners of proper notice procedures. Maintenance coordination was similarly frustrating. Contractors contacted us directly about interior and exterior painting, and PURE property manager Lisa Martin called us regarding painting work. We were tenants, not project managers, yet repeatedly found ourselves involved in coordinating the owners' property improvements. Utility billing was another persistent issue. We paid two-thirds of the property's shared utilities while the owners paid one-third, regardless of whether they occupied their ADU. PURE sometimes issued utility invoices due the same day, creating outstanding balances despite our rent being current. When we questioned the billing and requested documentation, we received little clarification. Instead, PURE demanded a formal payment plan and warned of further action. Our written questions went unanswered. PURE initially refused to provide original utility bills, citing the owners' privacy. We eventually received one PG&E statement but never consistent access to supporting documentation. PURE subsequently replaced the longstanding utility split with fixed landlord contributions capped at $160 monthly, leaving us responsible for charges exceeding those allowances. The most egregious example of mismanagement occurred during our move-out. September rent was expressly waived, yet a $2,500 automatic payment was still processed. PURE acknowledged the overpayment, but obtaining a refund became an ordeal. On September 30, the owners' attorney confirmed that PURE had been instructed to refund the money immediately, separately from our security deposit. Nevertheless, PURE repeatedly stated it would return the money with the deposit accounting, potentially taking 21 days. One property manager even suggested we should have canceled the payment ourselves through our bank. After weeks of contradictory information, unanswered follow-ups, and delays, we issued a formal demand threatening small claims litigation. Only then was our $2,500 made available for pickup. Our security deposit was ultimately accounted for and most of it returned, which we acknowledge. But recovering money everyone agreed we never owed should not have required legal threats. We maintained the home, cooperated with requests, and left it thoroughly cleaned. After nearly six years, we expected better than poor communication, opaque billing, and repeated management failures. Our advice: Document everything, get everything in writing, and don't assume PURE will proactively resolve problems. Avoid this company at all costs

Great property management! Coming off a very bad experience with another property manager, we were…read morevery concerned how things would go, but it was smooth sailing all the way! Rebecca is a great communicator, honest, and works with good contractors to get maintenance work done cheaply and well. She understood the rental market well and we could trust her advice to help us price the home to rent.

I recommend Rebecca highly. She always lists properties quickly and has strong recall for all the…read moreassociated details. She has found me outstanding tenants that work out well and are valued clients. She knows the market and has a great feel for pricing. Even stronger are her interpersonal skills and her ability to assess potential tenants to find the best, loyal and responsible people. She has a good feeling on candidates who are not strong at meeting tenant screening protocols. Rebecca is a fair and firm property manager. She maintains outstanding supervision of the rentals and has superior skills at gaining cooperation from tenants. Her completion of paperwork is remarkable. Her communication with all parties is pleasant, thorough and professional. She makes my job as a landlord much easier and I am grateful for her partnership. I have used other property managers and she is the best by far. I plan to continue to conduct business with her. There is no downside with her, her services are superior.

I been renting from this company for a while now…read more Chris is always a big help and their maintenance guy is always helpful. They make feel like a person and not like an annoying tenant, they are friendly and personal. I recommend them to my friends.

I have been utilizing the services of Sonoma County Property Rentals for a little over a year now…read moreand I can honestly say that they are by far the BEST I have ever dealt with. As an owner of rental properties for more than 20 years, I have hired many property managers both in Sonoma County and other areas of California. Laura, the property manager, has been the most knowledgeable, responsive and friendliest of all the managers I have worked with. She is simply outstanding! I'm currently dealing with a difficult situation while trying to sell my property with a tenant in place. Laura has been patient and kind as well as responsive to all of my requests. I highly recommend this team to manage your rentals. Their fees are good too, lower than most!

My wife and I have been renting a single family home for 1 year now through TASK Property…read moreManagement. The TASK staff have been very responsive and helpful with everything throughout the process (securing the lease, repairs if needed, etc.). We recommend them to anyone who reads this review.

I suppose people don't usually review property management companies, (it's not as sexy a topic as…read moreranting about sushi or cronuts), but I just can't say enough nice things about these guys, so here we go. Two years ago, my husband started a job here in Sonoma County, and was sleeping on couches and in motels, desperately searching for something, while I was waiting back in L.A. with a toddler and a newborn. Jonathan Sr. showed him a place that would've been a bit too small, but let him know about another rental that would be available soon, and hadn't come on the market yet. It ended up being perfect for us, and living here has been wonderful, due in no small part to the wonderful care TASK has taken in attending to the little & big things that come up in a 75-year old home. Jonathan and his son, Jonathan Jr., are incredibly prompt with returning calls, and all the vendors they've sent to us have been friendly and effecient. Very, very highly recommended.

HPI Property is an amazing company. I have with been with them for several years and different…read moreproperties. We've had such a great experience with this property management team. They are professional, responsive, and genuinely care about the people they work with. Any time we've had a question or issue, it's been handled quickly and without stress. They communicate clearly, follow through on what they say, and make everything feel easy, which is rare these days. It's obvious they know what they're doing and actually take pride in their work. If you're looking for a property manager you can trust and not constantly worry about, I can't recommend them enough

1 Star -- Concerns About Transparency, Accountability, and Tenant Relations…read moreMy experience with HPI Property Management raised serious concerns about their communication, transparency, and overall approach to tenant relations. Property management companies have a responsibility to address maintenance concerns in a timely manner, communicate clearly, and handle security deposits and move-out procedures fairly. Unfortunately, my experience with HPI fell short in these areas. Maintenance concerns required repeated follow-up, communication was inconsistent, and the handling of move-out documentation and security deposit deductions left much to be desired. Even when written documentation was available, resolving discrepancies became an unnecessarily frustrating and time-consuming process. What concerns me most is the apparent lack of accountability when issues are brought to management's attention. Tenants should not have to repeatedly advocate for themselves simply to receive clear explanations, accurate information, and fair consideration of their concerns. Although the financial dispute was ultimately resolved through a settlement, the process raised questions about the company's approach to transparency and customer service. I would strongly encourage prospective tenants to carefully document all communications, thoroughly review lease agreements, and pay close attention to move-out procedures and security deposit accounting. A professional property management company should prioritize fairness, consistency, and accountability--not make tenants feel that resolving legitimate concerns is an uphill battle.

John at Pacific Properties helped me get my rental on the market and rented very quickly. Answered…read moreall questions I had since this was my first time renting my property. Looking forward to continuing our relationship and see how they manage the rental.

Well Brad considering it took someone 2 years to respond to my review from your business it…read moreconfirms the lack of responsiveness from your company. As well as the fact that the property as I stated was not even available when I submitted my application makes no sense as to why I would have not been refunded.

We sold our home in Santa Rosa so quickly. We didn't have time to buy a new home. So we decide to…read morerent a home for a while and have more time to look for a new home. I find the property on line and was manage by Dede's Rentals. Is was nice and clean and ready move in condition. Only few thing need to replaced. Kristine Mendez is our property manager. She was great and good listener, return our phone call in timely manner. She make sure all the thing need to replace and she did. After sixteen months later. We bough a new home and return the house back to Dede's Rentals. In good condition and ready to move in for next tenant and we did get our deposit back in full. We definitely recommended to our friends or anyone need a rental home from Dede's Rentals. Happy tenant.

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.