Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Here's a more polished and professional version that still clearly communicates the issues:…read more We hired this company for a cleaning service, and unfortunately the quality fell well below expectations. Many areas remained visibly dusty, including the floors, baseboards, and window sills. When we contacted the company to discuss our concerns, rather than acknowledging the deficiencies, they suggested our expectations were too high and did not take responsibility for the quality of the work performed and offered a lousy 10% off. Additionally, we were charged for the higher-tier service package despite requesting the lower-tier option. We initially did not object to the additional cost, assuming the enhanced services had been completed. However, after reviewing the scope of work, it became clear that many of the added services associated with the higher-tier package were either not completed or not completed to an acceptable standard. As a property manager who regularly works with service vendors, I cannot recommend this company based on our experience.

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

The service I received was lovely my cleaner was so attentive and through. I paid for 4 hours and I…read morebelieve her quality was well worth the money. I will say as a company i wouldn't send just one person for a 3 bed 2 bath home she didn't get to all the things in my house but the places she did like I said we're great. I think it might be nice if the company offered to send another person for an extra fee or something I probably would have paid it so my house was fully clean.

We've used Eco Shine three times now and are very happy. I had been searching for a while, talking…read moreto multiple companies and trying different ones out. They' careful with your stuff, which is always a problem I had in the past. Some days we work from home and they're extremely quiet with no interruption. So far they've been very reliable and always here early or on time. They respond to your texts quickly, and are very eager to gain your business. I highly recommend!

From the owner: A Eco Shine We Understand There You Home Is Your Sanctuary a place where your children grow and…read moreyour pets are part of the Family that’s why we exclusively use no tóxic and biodegradable Products ensuring that Every Space Is Spotless Without compromising Your health or the environment.

Repeat customer. Had Evan and his team come for a deep clean and have never been disappointed…read more They're very easy to communicate with, and seem to have a solution for everything that I wanted addressed. They are always thorough. This time had them also pressure wash the patio and garage, and I am very pleased with the results. Their services always seem reasonably priced.

Professional and very easy to book - the staff did a great job! And the prices are reasonable - I…read moream happy with their services.

Great experience. I was leery using a new service, no more. Exceptional service. Already booking my…read morenext appointment.

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

This was my first time hiring a cleaning service and after researching local companies, I chose Two…read moreMaids. I booked the Deep Clean package before Easter because I had family visiting and didn't want the usual holiday stress of deep cleaning myself. Scheduling was easy, and they offered both recurring and one-time options. Since my townhouse is already fairly clean overall, I mainly wanted the detailed cleaning -- wiping everything down thoroughly and getting the oven spotless. For reference, my townhouse is 2 bed / 1 bath, 786 sq ft, and the total cost was $388 including fees. They also send a welcome packet beforehand and everything is manageable through their online portal. Two cleaners plus a trainee arrived on time and spent about 3 hours cleaning. During the walkthrough, everything looked great overall, and one of the cleaners even mentioned they thought I already had a regular cleaning service because the home was already well kept. After they left, I did notice a few missed splatter spots on the kitchen walls above the counters, but overall the service was professional and thorough. I'd probably use them again a couple times a year before holidays or hosting guests. For someone who already keeps a clean home, I'm not completely sure the deep clean was worth the full price, but overall I had a positive experience, which is why I'm giving 4 stars.

Alex and her partner came to clean my house. I was pretty upset because Alex wasn't cleaning…read moresomething right and I was trying to communicate to her and then she told me she doesn't understand. how can a company hire someone and wants me to allow them to come in my home and they can't even communicate with me.

I was very clear on what service I wanted and forty minutes before they were set to arrive they…read morecanceled because "assistant is new" and didn't schedule correctly. They sent this info via text and wouldn't call me or answer my calls. This was my last date in the state and have no other options since I booked them so long ago and last minute.

These two are amazing! We asked for a deep clean and told them exactly what we needed and they went…read moreabove and beyond. Their pricing was very fair and because they did so much extra it felt like we were underpaying. I'm currently limited in what I can do and explained what we needed and they did more than what we asked. Couldn't have asked for nicer people to come into our home and help us. Will definitely be requesting maintenance cleanings just because they are so awesome. Also very understanding with pets and kids!