Was connected with this company by warranty coverage when I couldn't get my snow plow to start. I could not have been happier! Dave reached out immediately and scheduled much sooner than the warranty company quoted. When he came out, (yes, like an old school doctor he came to me!), it was immediately clear that it was basically user error (on my part). He took the time to walk me through each aspect of the machine in a completely non-judgmental and non-condescending way (I am an intelligent and kind woman, so this means a great deal to me). Dave gave me several little tips and tricks to make sure the snowplow will continue to work well.
While I am disappointed that the big box store where I purchased the plow did not go through any of these things when I bought it, I'm grateful that they led me to Dave and will only go to him with any issues I have moving forward! 100% recommend! read more