Brian was great. Very responsive to my calls and flexible on scheduling. I particularly…read moreappreciated his honesty. I called to have my chimney swept and after Brian inspected the flue he assured me a full sweep was not necessary as everything was clean as a whistle - he even showed me the live video as he inspected. He charged me a fraction of the original quote as a full sweep was not needed, and provided an inspection report for insurance purposes, etc. Great experience with Adirondack Clean Sweep.

Amazing service. Top notch suggestions and advice. Brian obviously knows his way around an off-grid…read moresystem. Immediately pointed out the issues I've been having with my stove and has jumped at the opportunity to fix/clean up the mess others have carelessly left behind. Excited to continue working with ADK clean sweep and it's very clear now why they've come so highly recommended. Thank you

Chimney Wizards rebuilt our brick chimney, installed a stainless steel liner and separately widened…read morea chimney to accommodate a larger exhaust pipe for our furnace, eleven years ago. It has been working flawlessly and safely. Now I had Chris install a gas fireplace insert. He and his crew are professional, extremely hardworking and he solves problems. I would hire him again, and am thankful for his knowledge and thoroughness. Thanks, Chris!

I own an apartment building, that needed chimney repairs. I was given a name of the person to…read morecontact that did such repairs. It was Chris Rotondo. ....I am glad I did. He is very professional on all aspects of the job, tear down, repairs and cleanup. I highly recommend him, for any chimney repairs you may need. J M Hostetter Mechanicville, ny

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

The whole team at Black Magic were great partners as we renovated our fireplace and chimney -…read moreespecially Corey and Chris. They were knowledgeable, gave us a range of options, explained everything clearly, and were conscious of our budget. They also were great at following through to ensure everything was working right and that we had peace of mind. We very much recommend calling them if you're having fireplace or chimney issues.

I was charged 250 dollars for what I was told would be a thorough itemized estimate to have a wood…read morestove Installed. I waited three weeks with almost no response to my calls and emails only to receive a woefully inadequate estimate missing most of what I asked for but managing to estimate parts costs for the handful of items they listed ( but did not itemize ) that far exceeded retail. No. I called asking to speak to someone about my estimate? No response. I found another company locally and got a complete job at half the price that I am very happy with. BM outright stole 250 from me and they still have not called me back.

Dan showed up when He said he would and the wood was very clean and the count looks very good. Dan…read moreexplained when wood was cut and variety. He seems to be a very nice guy so support His small business. Thanks Dan. will definitely do business again Gregg

It took a while to set up a delivery date due to weather and other constraints, but when I had a…read moredate and time to expect him, he's right on time. My driveway is not very accommodating when it comes to large vehicles, but Daniel managed to unload just about in the ideal spot. The count on the half cord I had delivered seemed quite fair and was a mix of hardwoods. As far as value goes, I can't really compare since Daniel was the only one to get back to me.

CONSUMER BEWARE Had Carl come to the house to look at our…read moreLennox Gas Fire insert. The Gas Fire would come on for a half hour 45 minutes and then turn off. After collecting $250 for the service call, we were told he had other calls to go on and could not stay for a half hour 45 minutes to see if the fire place would stay lit after he secured the glass to some latches, saying maybe it was because of a air leak. When we called to let him know the fireplace still was not staying lit. He said it was probably the valve. Never bothered coming back to investigate further. Just said they no longer make Lenox Valves. The problem was the fireplace sensors connections just needed a good cleaning. Definitely a money grab business looking to sell a new fireplace for the tune of $6,000.

We bought a new wood insert from them in 2019. The people and product were very nice but we were…read moredisappointed we had to clean the glass every few days to be able to see the fire. A year or so ago we learned it was because the unit they sold us was WAY too large for the space, so the fires we were burning were not hot enough to keep the glass relatively free of soot. We called and told them, suggesting they might swap ours out for a similarly valued used one the correct size, but they didn't respond. A few months later our follow up email received the same silence. We ended up buying fire bricks to fill enough space in it to allow us to burn smaller, hotter fires without overheating the room. It helped, but we still have to do more glass cleaning than we should and ended up spending more money on the larger unit than we needed to. Note: I will update this review if and when they make an effort to help us out.

We thought of the idea of building a home vs buying a home and remodeling. We went into the office…read moreto get more information and they made us feel so at home. A very personalized experience. When we shared our vision to Cecil, Dan and Meg about the style of home we were looking to build. They truly brought it to life. Through the time that it took to build the home, it came together piece by piece. In the end, it is exactly what we wanted. Dan is an amazing Project Manager and knew when he had to conversations about challenges with the project. He is honest, fair, most of all transparent. He stands by the work his team does every day and I would as well! Communication with him was wonderful and he was always available. Building a home is one of the most challenging things we've done in our lives and I am grateful for so many things that I learned and that Dan taught me. Thank you for our amazing and forever home!

I wish I never met Cecil the weasel! This pathetic excuse for a business owner told me a different…read morelie every time we spoke! I had to baby sit the entire project, even demand the stop at certain time because of mistakes and corners cut. I had to force them to reschedule pouring the concrete slab because there was frost and frozen dirt. They rented a portable radiant heat system to warm up the ground and it sunk 2-3 feet in the corners! Can you image what that would have done to my concrete radiant slab? I was told they do this on jobs all the time...Great! We caught them trying to charge us for the diesel used for the portable heater. I am NOT paying for your mistakes. My wife also caught them trying to charge us for 4 toilets, we have 2 bathrooms. We had to go through the bills with a fine tooth comb, they had tons of items from other projects on our bill. The project finished 6 months after we were told it would be finished. Since completion, I have had to hire other companies to fix everything that is going wrong. Gas stove incorrectly installed and set off carbon monoxide detectors on our first night in the house. I had to have an exterior door completely reinstalled because they left gaps in the wall and covered it with trim. Less than 6 months in and the dry wall seams are starting to show. The list goes on and on and I don't have enough room to list it all. I was told by most of the workers that they were not getting paid for work they had done months ago. I am not sure how they are still in business. Saratoga would be a better place with Cecil the weasel behind bars! Complete crook with no concern for his clients. Once her gets his checks from the bank you will NEVER see him on site again...

M&M Painting did an excellent job painting our interior doors, windows, and exterior siding. Very…read morereasonable price, great communication, and quality work. Would highly recommend them. Matt especially was great to work with.

From the owner: Commercial and residential with interior and exterior painting. We also do stainingread more