Amazing service. Top notch suggestions and advice. Brian obviously knows his way around an off-grid…read moresystem. Immediately pointed out the issues I've been having with my stove and has jumped at the opportunity to fix/clean up the mess others have carelessly left behind. Excited to continue working with ADK clean sweep and it's very clear now why they've come so highly recommended. Thank you

I called Adirondack Clean Sweep Chimney and they we're at my house within days. We just purchased…read morethe home and need to have the fireplace evaluated especially since we plan on implementing short term rentals. Brian McCormack communicated with me right away to set up a appointment. He showed up on time, was very professional, did a complete evaluation and cleaning. He left no mess behind, was courteous and very helpful. He even offered some great tips on what information to provide to renters about fireplace safety. Additionally, his price is more than fair. I would highly recommend Adirondack Clean Sweep Chimney to service any fireplace.

The whole team at Black Magic were great partners as we renovated our fireplace and chimney -…read moreespecially Corey and Chris. They were knowledgeable, gave us a range of options, explained everything clearly, and were conscious of our budget. They also were great at following through to ensure everything was working right and that we had peace of mind. We very much recommend calling them if you're having fireplace or chimney issues.

I was charged 250 dollars for what I was told would be a thorough itemized estimate to have a wood…read morestove Installed. I waited three weeks with almost no response to my calls and emails only to receive a woefully inadequate estimate missing most of what I asked for but managing to estimate parts costs for the handful of items they listed ( but did not itemize ) that far exceeded retail. No. I called asking to speak to someone about my estimate? No response. I found another company locally and got a complete job at half the price that I am very happy with. BM outright stole 250 from me and they still have not called me back.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Great guy and great service. Confirmed the day before but all went well. Grateful to have them in…read morethis area.

Brian was here on 12/15/23 to clean our wood stove flu. He called ahead and arrived at the agreed…read moreupon time. He was courteous, knowledgeable and certainly skilled in his workmanship. He found and corrected a weakness in the base of the pipe. He answered all our questions patiently and completely and left the area spotless. We could not be more satisfied with his work. Catherine Nichols

What a great company. The follow up, the follow through and the personality of the technicians all…read morestand out for thoroughness, caring and customer centricity. I received service quotations promptly, notification upon deposit receipt and quick turnaround for the install. Technicians were personable, professional and transparent about what would need longer term solutions. Inspection of my chimney and removal of the non-working gas fireplace revealed some structural issues that would have made full restoration to a working fireplace difficult, expensive and ultimately less efficient than a fireplace insert. I went with the Regency insert, which while smaller than I expected has turned out to be efficient and enjoyable. While an expensive choice, I'm thrilled to have a working fireplace again, and the ability to use it for a heat source as necessary.

March 5th 2025 they came and did $5800.76 of what they claimed was repairs to bring our chimney up…read moreto code since the inspection did not pass. May 22nd 2026 we had a home inspector come and do a detailed inspection for an unrelated circumstance and at that time we weren't aware of any issues. Once we received the official report and photos from the home inspection, it seemed familiar to me. So I pulled the chimney inspection and looked at them side by side. It was alarmingly clear that the home inspectors STRONG suggestion to obtain necessary repairs from a licensed contractor for EXACTLY what this company claimed to have already repaired months prior. Ultimately, no repairs were ever done and both inspection photos looked exactly the same which would indicate that this company allowed our chimney to remain out of code, an active safety and fire hazard and we used this trusting that it was now in working order. I provided them with the documentation and request that they refund the work they never did. It's been over 2 weeks now and I still have yet to be acknowledged which I presumed is what they'd do since the alternative would be to take accountability and at the very least apologize for the unsafe conditions they put my family as risk for and rightfully return our $5800.76 back to us. I gave them the benefit of the doubt and have been instead given lack of professionalism.