Great guy and great service. Confirmed the day before but all went well. Grateful to have them in…read morethis area.

Brian was here on 12/15/23 to clean our wood stove flu. He called ahead and arrived at the agreed…read moreupon time. He was courteous, knowledgeable and certainly skilled in his workmanship. He found and corrected a weakness in the base of the pipe. He answered all our questions patiently and completely and left the area spotless. We could not be more satisfied with his work. Catherine Nichols

We moved into a home with a beautiful stone fireplace and chimney, but the previous owners told us…read moreit hadn't been used in 20 years. We knew we needed to get it checked out but moving to a new area makes is so hard to find reliable companies to do practically anything. I sent out a barrage of emails to a number of companies that served our area and one response jump out. They responded to my inquiry within just a few hours and were able to get me scheduled for a inspection within a few weeks. I'm sure autumn is a very busy time and my guess is they had a tech coming to the area without a full docket for the day. They have a very clear process, prompt communication, and a very professional approach. On the right day I got a call from the tech that he would be on site within 30 minutes, which was well within the expected window. When he arrived we chatted a bit and, once he got suited up, he jumped into the work and wasn't hesitant to get in there, clear the cobwebs, check some items in our basement, etc., Very thorough and he was able to provide me a good status of my chimney, options for the wood burning insert I had asked about, and a clear, documented, process for how I can get there plus what to do to make sure this chimney will last another 150 years. I was impressed. They are a professional organization, serving a very large area, and not the least expensive option. But, that's not to say they wouldn't be the best value. The technician onsite was very knowledgeable but wasn't shy about contacting his team for further input. All signs of a healthy, stable, company. No pressure. No hard sell. No forced timelines. Just great info, patience, and a real dedication to keeping things tidy! Great visit and a company I would use again for sure!

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

They showed up on schedule. Service person was friendly and cooperative. He fixed a problem with…read morethe baffle which was preventing the chimney from drawing properly and did the cleaning. Work was completed quickly leaving no mess. Charges were as quoted when I made the appointment. I would certainly recommend the firm.

Called for a chimney cleaning, talked to James and got scheduled for the next day. Showed up on…read moretime, cleaned the chimney and inspected the wood stove. Great service. Highly recommend!

From the owner: Timber Wolf Chimney is different than your average chimney service company. We take great pride in…read morewhat we do and have an honest approach to our services. We specialize in Chimney Cleanings, Chimney inspections, Stainless Liners, Brick repair and waterproofing.

Dirk Thomas Is the professional who owns and operates this business. You get him every time. He is…read moreexcellent without qualification. Very thorough, extremely knowledgeable of all things chimney, as well as many other interesting topics. We have used many services before and his is the absolute best.

From the owner: Since 1978 specializing in chimney sweeping and wood heat consultation. Author of two books and…read moreseveral magazine articles. Services Rutland and Windsor counties by appointment. I do not have employees so when you call Grey Goose Chimney Sweeps, I will be the one to personally service your chimney.

Honestly, where do I begin? My husband and I were in the…read morearea shopping for fireplace stone to build a small backyard firepit. Little did we know, we would not end up buying fireplace stone, but a whole dang hot tub instead. We were faced with selling our current tub before we could commit to the new one. Two weeks later, we were coming back to Derrick and Daryl ready to buy the new fancy Saratoga Spa on their from porch. Delivery with Randy and Daryl went flawless. They installed the cover lifter and were able to maneuver it into place. Thank you both! Now, if my above review isn't enough, the team at the Hearthside Shoppe gets better. We had a small issue with our tub after a few days of use. They had their tech Dry out THE NEXT DAY! He was able to diagnose the issue and called me later that evening to tell me he would be there on Monday morning to fix it (this was Friday). That experience does not happen at other places. If you were wondering about purchasing from the Hearthside Shoppe, do it. You will not regret it! Ask for Daryl or Derrek!

This is where I got my pellet stove, and I wouldn't go anywhere else in Northern New York for one…read more They have an excellent selection (Quadrafires, Heatilator, and others) and the friendliest staff. The fellows who installed my stove did so during a raging snowstorm, never lost a good attitude even though the installation was made difficult by complications a prior DIY job caused. (Mea culpa.) These guys are going to be here for the long haul. They service what they sell, and stand behind every product in the store.

I have called this company numerous times for my Adirondack property and they always arrive in a…read moretimely manner with all the right equipment to get the job done fast and professional. I have used them for chimney, fireplace, wood stoves, tree removal and brush cutting.

From the owner: We are a full service chimney service and tree removal companyread more

The whole team at Black Magic were great partners as we renovated our fireplace and chimney -…read moreespecially Corey and Chris. They were knowledgeable, gave us a range of options, explained everything clearly, and were conscious of our budget. They also were great at following through to ensure everything was working right and that we had peace of mind. We very much recommend calling them if you're having fireplace or chimney issues.

I was charged 250 dollars for what I was told would be a thorough itemized estimate to have a wood…read morestove Installed. I waited three weeks with almost no response to my calls and emails only to receive a woefully inadequate estimate missing most of what I asked for but managing to estimate parts costs for the handful of items they listed ( but did not itemize ) that far exceeded retail. No. I called asking to speak to someone about my estimate? No response. I found another company locally and got a complete job at half the price that I am very happy with. BM outright stole 250 from me and they still have not called me back.