Brian was great. Very responsive to my calls and flexible on scheduling. I particularly…read moreappreciated his honesty. I called to have my chimney swept and after Brian inspected the flue he assured me a full sweep was not necessary as everything was clean as a whistle - he even showed me the live video as he inspected. He charged me a fraction of the original quote as a full sweep was not needed, and provided an inspection report for insurance purposes, etc. Great experience with Adirondack Clean Sweep.

Amazing service. Top notch suggestions and advice. Brian obviously knows his way around an off-grid…read moresystem. Immediately pointed out the issues I've been having with my stove and has jumped at the opportunity to fix/clean up the mess others have carelessly left behind. Excited to continue working with ADK clean sweep and it's very clear now why they've come so highly recommended. Thank you

Chimney Savers saved our chimney and roof, accomplishing some necessary repairs expertly and…read moreefficiently and adding a stainless steel cap so that it might be a while before we need another visit -- at least to take care of the problems they fixed! Great service and workmanship, accurate estimate, and great communications: they showed up when they said they would and did the work in the time they projected. Highly recommended.

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Great guy and great service. Confirmed the day before but all went well. Grateful to have them in…read morethis area.

Brian was here on 12/15/23 to clean our wood stove flu. He called ahead and arrived at the agreed…read moreupon time. He was courteous, knowledgeable and certainly skilled in his workmanship. He found and corrected a weakness in the base of the pipe. He answered all our questions patiently and completely and left the area spotless. We could not be more satisfied with his work. Catherine Nichols

Dirk Thomas Is the professional who owns and operates this business. You get him every time. He is…read moreexcellent without qualification. Very thorough, extremely knowledgeable of all things chimney, as well as many other interesting topics. We have used many services before and his is the absolute best.

From the owner: Since 1978 specializing in chimney sweeping and wood heat consultation. Author of two books and…read moreseveral magazine articles. Services Rutland and Windsor counties by appointment. I do not have employees so when you call Grey Goose Chimney Sweeps, I will be the one to personally service your chimney.

You simply will not find a more expert or proficient company, or man (David Kehoe) for your chimney…read moreneeds.

I have had a problem with my chimney for years. Several people have worked on it and Artful worked…read moreon it ..He said it would not be a problem anymore. Called him back three times, he complained that he wasn't getting paid for the call back and I STILL have that problem...

Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

Honestly, where do I begin? My husband and I were in the…read morearea shopping for fireplace stone to build a small backyard firepit. Little did we know, we would not end up buying fireplace stone, but a whole dang hot tub instead. We were faced with selling our current tub before we could commit to the new one. Two weeks later, we were coming back to Derrick and Daryl ready to buy the new fancy Saratoga Spa on their from porch. Delivery with Randy and Daryl went flawless. They installed the cover lifter and were able to maneuver it into place. Thank you both! Now, if my above review isn't enough, the team at the Hearthside Shoppe gets better. We had a small issue with our tub after a few days of use. They had their tech Dry out THE NEXT DAY! He was able to diagnose the issue and called me later that evening to tell me he would be there on Monday morning to fix it (this was Friday). That experience does not happen at other places. If you were wondering about purchasing from the Hearthside Shoppe, do it. You will not regret it! Ask for Daryl or Derrek!

This is where I got my pellet stove, and I wouldn't go anywhere else in Northern New York for one…read more They have an excellent selection (Quadrafires, Heatilator, and others) and the friendliest staff. The fellows who installed my stove did so during a raging snowstorm, never lost a good attitude even though the installation was made difficult by complications a prior DIY job caused. (Mea culpa.) These guys are going to be here for the long haul. They service what they sell, and stand behind every product in the store.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Mason and Phyllis are very nice people, but they don't seem to be at all knowledgeable about…read morechimney maintenance and sealing. I had them out around 5 or so years ago to seal the crown of my chimney. Not knowing anything about it at the time of course, and based on their reviews, I fully trusted them as to what material should be applied for that purpose. Mason applied several tubes of Alex Plus caulk to the chimney crown. I was a little surprised they would use caulk, but then they were the "experts" right? They said this stuff will last 40 years, no problem! Your chimney is now fully sealed and protected! A few days ago I went up to inspect the chimney crown. Not an ounce of that caulk remains. Nada. Nothing. It's all gone. We're right back down to naked concrete again. And who knows how long it's been like that. So I called the Alex Plus manufacturer, and they said you should NEVER use Alex Plus for that purpose! Spoke to a chimney sweep, who said you should only use elastomeric sealants specifically made for chimney crowns. He was surprised any 'professional' would do something like that. Obviously, they didn't know what they were doing. Or what kind of sealant really should have been used. But they were nice. So $300 down the drain. Don't make the same mistake I made. Find somebody else.

We didn't actually use their service since they had since moved outside of our area, but my review…read moreis about their response. Even knowing that we'd never be an actual customer, they gave very detailed responses and advice. I have seldom ever encountered such service! If they are ever able to service our area in the future, I wouldn't hesitate to give them my business.