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    Stout's Charter Service

    2.9 (24 reviews)
    Closed 8:30 am - 5:00 pm

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    Services - Stout's Charter Service

    Bus rental

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    6 months ago

    We had Angel as our driver and he was amazing!! He was on time, drove safe and super friendly!

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    8 months ago

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    1 year ago

    Best service ever! Thank you Blanca for adding the Christmas music! It really made the experience more special

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    3 years ago

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    2 years ago

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    3 years ago

    Bus showed up 40 minutes late for a trip to Broadway. This is not a reliable company.

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    HR S.

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    4 years ago

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    16 years ago

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    4 years ago

    stouts is awesome!!!!!! great customer service!!!!! friendly staff!!!! love you guys and ladies at stout's!!!!!

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    Starr Bus Charter & Tours - I'm at Mt Rushmore

    Starr Bus Charter & Tours

    (33 reviews)

    Soulless and cowardly would be the two words that come to mind first. Executives sitting on a…read moreperch not to be disturbed. A staff with horrible PR skills. How do you end a call with "try to have a better day" with someone who just lost a love one? A tour director that is taking the easy way out by calling a guest instead of the family directly to have a conversation. My mother booked a bus tour/Norwegian Cruise tour with a group of old friends that was supposed to leave in September. Sadly, my mother recently passed away, but during the fight of her life she "missed" the cancellation day for Starr tours. Under these extenuating circumstances you would think a company would put people over profits. Not Starr tours. They are doubling down. When I called to plead with them a woman named Sandy kept referring to their policy instead of having compassion. She kept passing the buck saying it's not in her "scope" to make those kinds of decisions. When I asked to speak to someone who can make those decisions she decided to shield her bosses and say they aren't available. All she could end the conversation with was "try to have a better day." It was a cold conversation. Try to have a better day? I don't know how these people sleep at night. I hope their money keeps them warm at night. BTW Norwegian has a 30 day cancellation policy, so they have a chance to get money back out of this, but they clearly aren't working hard enough. I decided to take a trip to their company building to plead with them further. Sandy answered the door and reluctantly let me in after realizing who I was. I gave a copy of the death certificate and once again pleaded my case. I was given the same lip service, but that the person who could help me further wouldn't be in for the rest of the week. I patiently waited for a phone call from a Chris and still haven't received a call. If it's the same person this Chris called my mothers friend on the trip instead of me to let her know she would have to pay extra (over $1,300) for single occupancy on the trip OR we would have to find someone to buy my mothers trip (around $1,800). NO phone call to me as of yet. Also how do you do this to a grieving friend? They were friends for almost 60 years! How can these people be so cowardly? Where is the compassion? In the last few weeks I have had to deal with the unexpected loss of my mother and all of the funeral plans. Spending countless hours of time making the calls to various places to make them aware of her death and this company has the guts to do this. In the bio of the company the owner Sandy sounded so relatable. Her and her husband Pete had to fight, scratch and claw to keep their livelihood and company that her father built from the ground up alive during the pandemic. My mother fought so hard to save her life. I'm so sorry she couldn't call your company on time because she was too busy trying to live. In business you can't always point to policy. Beyond policy, how can you treat people like this and think it's ok? I hope the owner reads and fixes this because the staff is only making a terrible tragedy even worse! Don't force a grieving family to have to peddle my mothers trip. Do the RIGHT thing. Truly heartless and painful experience!

    Wonderful driver Walt and tour director Gene! Great hotel, fun trip, will book again soon!…read moreThanks to these wonderful gentlemen.

    OurBus

    OurBus

    (414 reviews)

    Theater District, Midtown West

    didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

    We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

    DJs Limousine Service

    DJs Limousine Service

    (55 reviews)

    Every choice is important in planning for an event like your wedding. It can all be so anxiety…read moreinducing. Everything needs to be perfect. There's a vision for the big day and everyone involved puts forth intention and effort to make sure all goes as smooth as possible. This, likely, involves total strangers. Strangers that you have to trust have your back and want to see you through your big day successfully. You hope to God that the flowers look how you imagined, your tux fits as well as it did when you left the store, your in-laws-to-be will like the food you chose for cocktail hour. So much to do, so much to anticipate. One choice that was assuring from booking to drop off was contracting DJ Limousines to chariot my wife and I from the ceremony to reception. Dominick was easy going and professional in our conversations leading up to the big day. We were very thankful of the warmth, patience, and courtesy of our driver Alex! It's the small things that make a big event great and Alex's demeanor and expertise were nuances that helped the day seem effortless. Thank you Dominick for collaborating with such class acts as Alex! Alex, thank you for sincerely contributing your time and attention to the first day of the rest of our lives! Much love, respect and blessings to you both. -The Wheelers

    DJs worked out great for our daughter's sweet sixteen. The car was immaculate and our driver Hagar…read morecould not have more accommodating. The girls loved riding to the city in style. I highly recommend this service and will for sure use them again.

    Stout's Charter Service - buses - Updated May 2026

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