I don't normally give 5 stars for things, because I think everything can be improved upon, but I…read morereally don't have a negative thing to say about this place! I called in the late morning (around 11) asking about prices for shots and some different preventative medications, and they seemed fair, so I asked if I could get my pup in later that day, and they had an opening a little after 2. Since we were new, I gave her a little information about my pup over the phone, and that was that. Checking in the first time was a breeze. Wrote down my information and his, put him on the scale and we were done. I spent roughly 5 minutes in the waiting room after that and the Vet came out and called my pup's name. We went in, he asked some background questions, and went over what we came in for. I asked if there was anything else he recommended, and he said there was one more vaccination, and another, depending on how often I had him around other dogs. I told them I would like to buy Advantix for flea and tick prevention, and he said they no longer carried it, but offered to check if they had any left of the supply they once had, and also told me about an equivalent they switched to without pressuring me into that one. I ended up going with the one they carried, and got rebates on it and the other preventative medication I purchased. Checking out was just as simple and easy as checking in, the staff was friendly and professional through my entire visit, with not only my dog, but all of the animals I saw them interact with. To summarize, not a negative word to say. Great place, I'm very pleased.

My family and I have taken our pets here for a few years now for their check ups. Unfortunately the…read morelast few times we have had pretty bad customer service by the front desk staff. This experience was not great, and it started and ended with the desk staff. I arrived and it was unclear to the employees who was supposed to help me. The women were walking past me until one stepped up to the desk and checked me in. I then went into one of the rooms and had my cat looked at. The veterinarian was very nice and helpful. She was knowledgeable and wanted to help my cat get better. I left the room and came back the next day for another appointment. The staff were confused and angry that I had questions about my cat. I needed other information that the vet said she had left but the front desk staff and vet techs had no idea what was going on. It was surprising to me that the desk staff were rude to me on the phone and in person. I had a great experience with the veterinarian but with the other staff it was not great. After these few instances I have stopped taking my animals here, which was pretty hard considering their veterinarian is wonderful. I hope in the future I will be able to return without the desk staff being rude.

Always great service and hospitality at the Companion Pet Hospital. Shout out to Allie and Dr…read more Tucker, some of the best to do it.

Highly recommend Companion Animal Hospital…read more My three-year-old Labrador, Momma, has had difficult past experiences, so I'm always cautious--but the team immediately made us feel comfortable and cared for. The staff was professional, kind, and very understanding of my schedule. I also had my one-year-old in a stroller, and the veterinarian kindly helped us out to the car--an above-and-beyond touch. Fair pricing and exceptional care. I'll be transitioning both of my dogs here moving forward. Thank you all so much!

I love this vet! I moved from California and was hesitant…read morefinding a good vet here in Madison This place has exceeded my expectations! They genuinely care for each of my animals. After surgery I even receive a courtesy call letting me know my animals are safe and well. Totally recommended to anyone and everyone!

Took my cat there for care, was told to call with any questions about medications. I called once…read morefor clarification, was told by front line staff to "read the box". I asked for a call back from the Dr. got none. Was going to start palladia (a chemo drug) for my cat and was confused about when labs needed to be done, etc. called and again front line staff was rude, unhelpful. I made an appointment to follow up after a week of medication and hung up. Hours later I received a text saying I needed to have labs done before I started a medication for my cat , which I had already given him, and wouldn't have if front line staff had been more engaged, ie looked up his chart I called for clarification. When I asked if I was speaking to the person who answered earlier she said yes and hung up on me. I called back a bit later and was transferred to a vet who told me she would care for my pet but couldn't have me "curse at the staff." That never happened. At all. I then told her I didn't trust the establishment to care for my cat as I couldn't trust information would get where it needed to be properly since front line had lied and they were going to co-sign I was immediately kicked out of the app which was weird to me since I couldn't get my pets information I asked to have the records sent to a different vet. When I arrived they said they hadn't gotten them. This was days later Today I requested them sent to me. I now see why I was kicked out the app. They had a whole made up story in the chart about the phone call where I supposedly cursed at the front line staff. Never happened. But now it's in my pets chart that is transferred to all future vets. Absolutely unbelievable. It's almost laughable, except these people are putting false information into charts to cover their poor behavior. Their subpar service. What are they saying they have done to our pets that isn't true? What else have they written to cover for other poor service?

The prices were good and the vet was nice but she took my cat back for the exam without me. I'm…read morestill not sure what she even looked at.

Very caring people, our dog had a very good experience. Easy to schedule, the tech comes out to…read morethe car and takes your pet inside. Afterwards the vet comes out and gives you any needed treatments or recommendations. Reasonable prices & the facility is clean.

We needed daily in-home visits all summer, when our work schedules got crazy. Paws and Claws was…read moreawesome! We especially love Kelli, who not only showed up reliably, but left us daily messages (including pictures) with status updates. The app and online access to accounts makes scheduling and paying invoices super easy. I don't think I will ever use another service again! Happy dogs, happy clients.

The walkers are friendly and do a good job, but the owner/manager, Corinne Moore, is very…read moreunprofessional and passive-aggressive. I had to cancel a few walks due to my dog having diarrhea, and without any warning at all, Corinne said that paws and claws cannot provide services to me anymore. This is a horrific double standard. They told me on multiple nights that they cancelled services last minute due to walkers being sick, inclement weather, or transportation issues, but when I had to cancel last minute due to my dog's health condition, they stop their services to me altogether without any advanced notice. This is completely unacceptable and a total double standard. I want nothing to do with Corinne again, and will never speak to her again. I just feel terrible about this whole situation because the walkers are so nice and friendly, but can't be managed by someone who doesn't even understand the basic principles of friendliness and courtesy. I have spoken about this incidence with multiple friends of mine in Madison, who were shocked and angry and how unfairly I was treated.

I've used Hickory Hills several times over the past two years. They've always been very friendly,…read moreresponsive and flexible. Their cost is reasonable, as well. I love the staff, too, and so does my dog. :)

Have taken Duke to doggy daycare for a few months now, couple days a week. I believe this has…read morecontributed to a noticeable improvement in his mental and physical well being. As he's a shepherd mix having hours to run is in his DNA, satisfies the craving. He's a happier, more contented dog 24/7. The caregivers ( calling them attendants diminishes their work) are excellent. They are obviously kind, it shows with Duke's affection for them. When I look at the pictures it is clear the dogs are having FUN!

I've been using Yelp for years and have never written a review, but the team at Countryside Animal…read moreClinic truly goes above and beyond in the care they provide. Back in July, I brought home a sick 8-week old puppy, and Dr. Kelling was able to see us quickly, stabilize her in-office, and contact the local emergency veterinary hospital on my behalf. Her office reached out to the puppy's breeder and the breeder's vet autonomously to ensure they had all the necessary information to treat her. Magnolia is now almost a year old and thriving thanks to the care of Countryside Animal Clinic. She's in advanced classes at the training school they recommended, back to a healthy weight with the food they suggested, and she's not even scared of the vet! As a pet-parent, I've never felt more supported. Here's more reasons why: - They call and check-in on Magnolia the day after shots/surgeries. - Its super easy to schedule an appointment. - I can call and ask the vets questions. - They do complimentary nail trims. - The doctors give simple, informative responses I can understand. - They send appointment reminders. - They do cute things like giving a "Certificate of Bravery" for surgical stays. - Its affordable without pet insurance

They have continuously provided my dog with excellent care. I have trusted them with 2 surgeries…read moreand they have gone perfectly. It is clear that they love what they do and will treat your animals accordingly. Pricing is fair and service is excellent.

Recently, I had the pleasure of boarding my dog Bryn with Laura after a long absence…read more Unfortunately, one year ago Brynn had a traumatic experience which caused her to become very anxious and fearful. After bringing Bryn home from North Paw I noticed a considerable difference in her behavior. She was more calm and so much better behaved and it continues today.

I absolutely love North Paw! I've been bringing my miniature dachshund here for over two years, and…read moreshe looks forward to "daycare day" every week. She gets so excited to go and play with all her friends. Laura and the entire staff genuinely care about every animal and always want the best for them.