A tech came back and brought the installation supervisor. They were surprised by the door. Not sure…read morehow it was installed that way. They fixed it. Second round service was exemplary.

​I'd give zero stars if I could. I was spammed by multiple automated numbers before the…read moreappointment, and the $100 gift card they promised for booking was never delivered. ​The sales process is a joke. They quoted $64k initially, only to drop it to $27k...a massive red flag for anyone who has done their research. The reps were poorly informed and couldn't answer technical questions about air infiltration or STC ratings. Also, be warned: what they show on their national website isn't necessarily what they sell locally in NJ. Save your time and talk to a company that is transparent about their pricing and products.

**FINAL UPDATE** A solid 5 out of 5 Stars…read more The day before installation, I received a text from Vytex. This was to confirm my appointment on the 21st of November, as well as the ETA window for their installation team, which was 0830-1130. On the day of installation, the installation team arrived at 08:21. The Team Lead (Ahwner) introduced himself, and we walked to the windows that were to be replaced. He explained that before beginning the installation, he would need to confirm the measurement for accuracy. Once he completed the remeasurements, he advised me that they would start the installation. Including the TL (Ahwner), there were four members on this install team. They quickly began setting up their work areas. They placed tarps over my laminate floors, entryways, furniture, and even the grass outside. This was to ensure that no debris or loose materials would be left behind. All the work was completed by 09:43. Upon completion, the TL asked me to walk the project with him to confirm my satisfaction. He asked if I had any questions about the completed project, then asked me to sign the order of completion sheet. Part of this process included a link/QR code to scan for the final balance payment. There was an issue with the QR code, so he suggested I call their customer service for assistance. Once on the phone with their customer service, they provided an email link that I used to resolve the remaining balance. What can be said that hasn't already been said? Overall, I am delighted with Window Nation's service. Their quality workmanship, customer service, and follow-up in addressing any questions or concerns I may have had throughout this process.

They'll install your windows, but if you have a complaint then customer service is non existent…read more I've called 3 or 4 times and I always get an ai assistant and nobody ever calls back. I have 4, maybe more windows with broken seals and I deeply regret purchasing windows with this company. If you fill out the form to get in contact with the company then you'll get a real person trying to sell you windows. Of course.

WARNING: Please read before choosing this company I'm…read moresharing my experience in hopes it helps other consumers make an informed decision. Based on my personal experience, I strongly recommend avoiding this company. From the beginning, I did not feel I was given clear or forthright information. The installation process was especially concerning. The crew that showed up did not appear to be Window Nation employees, and the quality of the work reflected that. My installation took place on a weekend, by a team that had traveled in from another state, and the entire process felt unprofessional and disorganized. When I reached out with concerns--contacting both the Install Manager, Chad, and my Sales Rep, Josh--I never received a return call or email. I also wasn't able to reach anyone local who could help address the issues, which left me feeling completely unsupported. Pro: The windows were cheaper than Anderson. Reality: In my opinion, that "savings" wasn't worth it. The product quality and customer service I received did not meet expectations. By comparison, I've had Anderson install our front and patio doors, and their responsiveness has been excellent--I can still email or call my sales rep and immediately get support. Yes, they cost more, but in hindsight, I truly wish I had chosen Anderson for everything. (And Shana--yes, you were right!)

So many lies from this company! The biggest is they claim all the installers are Window Nation…read moreemployees....not true. The sales man stated I could claim the new energy efficient windows and doors on my taxes, we guess what I need an itemized bill as you are only able to claim the cost of the windows and doors, not the install. So I have called three times - keep being told they will have someone in the business office contact me you guessed it no return calls, emailed - won't give detailed bill, even tried the on-line chat no help there either.

Smart Shield is the only company I will ever use for any service they offer. My only complaint is…read morethat I wish they did even more services because I trust them so much. I had a window issue in my new home that I couldn't find anyone to help with. I contacted multiple contractors and different companies and it was clear my business was never important - I'd get ghosted for appointments, took months to get quotes, and more. I finally found Smart Shield and was contacted almost immediately after requesting a callback. The owner, Bryan, was so incredibly kind, thorough, and knowledgeable. He helped customize a plan for our home based on what would remedy our current situation and prevent future issues. The process to get started was easy (and very digital which earns extra bonus points in my book) and it was a few weeks until installation. The installation went great and I've never had an issue with the windows. It went so well, that we had Smart Shield come back and put in new doors for us, more window replacements, and replace our siding. While that was a bigger job, the process was just as wonderful. The team at Smart Shield is HIGHLY communicative. The installation crew are all lovely, respectful, and masters of their craft. They have impeccable clean up after as well! They are my first call whenever we need something done and will continue to be the only company I recommend. Smart Shield treats you like a friend and not a sales target and their work is top notch quality. Don't bother going to any other company - but be sure to tell them I sent you :)

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

I don't typically write these reviews, but I definitely want to jump on here and say Dale Rimmer…read morewas beyond amazing. I got his name and number from my vet actually so I had to cancel the appointment because water was pouring out of my ceiling which I thought was a roofing issue from my porch. It turned out that it was a heating pipe that split. My daughter told me that the floor upstairs was soaked. I ran upstairs I pulled up the carpet and it was scolding to the touch. There was a lot of steam coming off the floor. I ended up calling the fire company going way over the extreme, but by that point I had already called Dale Rimmer. He ended up getting here as fire company was leaving ( which was 20 minutes ) He did explain on the phone that it was probably just steam coming off the floor. He remained with me at the house until I had somebody able to come out and fix the pipe( the fire company turned off my boiler as it was pouring water into my house). I'm also leaving a review for my Fire company. I've never needed them in all my years living here, but they were downright amazing and the same thing with the police downright amazing. I cannot be thankful enough for my community and the fact that Dale was the voice a reason and calmness in my crazy day.!!!

We hired Dale Rimmer Siding to replace the old wood siding on our home. We also wanted to improve…read morethe appearance with stone facing and enlarging the front porch. Several siding contractors we called said they only did siding. Dale said he had contractors that he has worked with for years that could do the stone work and build the new porch. Dale was involved during the entire process and the stone mason and carpenter he brought in were great. The porch and stone work turned out better than we expected. We also had a new flagstone walkway installed and our deck refurbished. The new siding, gutters and downspouts completed the makeover of our home's exterior. Dale was personally involved and was quick to answer and questions or concerns we had. All of the people took pride in their work and the results show it.

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

Great fast service and communication Derek was responsive and understandable. Would use againread more

Very experienced professionals doing high quality work and cleaning up after completion. You can…read moretell that they know what they are doing by the questions they ask and what they inspect during their quote visit. great work, no surprises. I highly recommend DPG.

Would give 10 stars if able. Service was on time and outstanding. Super friendly and helpful with…read morefixing the screen door. Can also do other household handy duties, will definitely call again!

This business is a total rip off! I called in May and was given a ballpark estimate for replacement…read morescreens for my home on the phone. So I made an appointment but Brian rescheduled 3 times. Finally he showed up and took measurements for new screens. Also, Brian took one of the screens to use as a template. I didn't hear back so I had to call twice before I finally got a quote -- it was more than twice the original estimate. I said I wouldn't proceed because the price was too high and asked for the screen back. It's now September and he has never answered my phone messages or responded to my repeated emails, and the screen he took was never returned

Terrible experience. Installer was good. Sliding glass door was installed with non functioning…read morerollers. So my sliding glass door has become a window. I called them on Friday after the install was done and all I got was an attitude from the owner. Yes of course I was annoyed. Of course I was upset. But isn't the customer always right. They're telling me that they have Q&A and QC control, but how did that password physically will not slide.Terrible follow up. Terrible customer service and now I have to wait until six days later to get a fix for a brand new sliding glass door very poor customer service experience.

Keystone had the wrong color J channel for my install. After the workers had already removed my 5…read morefront windows in the freezing cold, they then inform me of this mistake on their part. i had no choice but to have the windows installed with the incorrect J channel since the old windows were removed. I immediately took photos of the wrong J channel and texted the sales rep and he agreed it was wrong. I then Called the owner and he was very nasty and tried to say I was given the choice by the workers for both colors and that I choose the wrong color. I will not be bullied by an owner and a company that is wrong and trying to blame the customer for their error. The character of the owner was disappointing by his unwillingness to assume responsibility or to offer any solution. See you in court

Highly recommended! We had great communication the entire project. They were here so quick for a…read morequote, were honest about all our options, and reasonable on the pricing. We're so happy with the work and how they left everything clean and tidy! I feel silly for not scheduling sooner - it was a painless process with these guys.

From the owner: Welcome to NestNailers. We specialize in doors, windows, siding, roofing, decks, and other exterior…read moreprojects. Using our lifetime of experience in the industry, we are committed to excellence from the first call to the last nail.