Had 5 windows installed in our south philly row home this fall. Great experience from start to…read morefinish. Nice people on the phone and they scheduled a person to come out and do an estimate very quickly. Paul was nice, patient with all my questions but during and after the appointment via email. He got me the estimate quickly and then came back out again to do exact measurements for the final estimate. Again, just very helpful throughout the process. Waiting for the windows took a while so I think we did end up waiting like 2-3 months between that visit and getting them installed which was the only negative of our experience. Installation team was fantastic. I think there were 3-4 people there. Ed was in charge. Just nice guys, we felt comfortable having them in the house. Cleaned up very well. Everything looks great and very professionally installed. Kept us updated with some random things they found (rotting wood) when reframing the windows. Again answered questions anytime we had them. On time both coming and leaving. Cost seems reasonable for what we got and from speaking with friends but I'm no window expert. Planning on having them come back out next year to finish the rest of the windows. Good experience overall.

Emerald Windows has done it again -- another round of high-fives to both Louie & Ameon! I knew a…read morewindows update to my home would be beneficial, but I underestimated the overall impact. It feels like a major home renovation. And in a lot of ways, it was -- the last three windows that Louie and Ameon expertly replaced for me turned out to be fully rotted around the frames, unbeknownst to me. As with the previous job, they handled everything with extreme care and attention to detail. The house was again spotless when they left. I felt like I was in great hands throughout. Cannot recommend Emerald more highly, but especially these two experts on their team!

Starting with Jim for the process of buying new windows to the final install with Cody and I forget…read morethe other person's name. sorry! Service was impeccable. Jim was not out to con me or sell me the next best thing. He gave me options on how I could save money. The guys came in and installed windows and cleaned the mess. Felt very comfortable with leaving them to do the work and go to the beach. I highly recommend them!!!!! Ad my dad would say "This company is Top Notch!!!"

They were randomly closed when I stopped by the showroom the first time, but the second time, I was…read moreable to order. Very limited selection. One door option and one handle type. The process from order to installation was 7 weeks. I absolutely love my new door! It's beautiful & seems to be sturdy. The installation looks neat and professional.

Eduardo and his team did a fantastic job on our hardwood floors! Scheduling was easy and the job…read morewas done quickly. Definitely recommend

Very responsive and easy to schedule with; fair prices. And quick work! Recommend supporting a…read morelocal business.

I recently had my flooring installed by Philadelphia Flooring and they did a phenomenal job. I am…read morevery pleased with the professionalism and promptness of this company. My daughter was equally impressed by their work. Thanks

Cannot say enough great things. Very responsive and communicative through the whole process. Love…read morethat they bring samples so you can pick your materials on site. Installation was quick and well finished.

More like the Home Nightmare. I hired them to re-caulk two showers and repair one kitchen cabinet…read moredrawer. They asked me not to use the showers 48 hours in advance, so I did. On the day of the appointment, I waited around until 5pm, when I called to confirm they were still coming. They didn't answer, but called me back about 30 min later to say that there was a mix-up and that they weren't coming. To their credit, they did come the next day, but the technician was very confused about what to caulk in my showers. We watched a youtube video together, then he caulked the showers. I was very nervous at this point, but trusted him. Of course, after waiting 24 more hours to use the showers (and now almost a week of showering at the gym), I find that the shower leaks!!! I contacted the company and they promised to look at it when the drawer technician comes out. Well, that appointment got rescheduled 2 times. I was getting pretty fed up and asked them to commit to a time. That's when Pete, the manager, tells me via email that they cannot ensure that a shower won't leak after they caulk it. At this point, I had no confidence in this company and asked for a refund for the one shower and to cancel the drawer repair. They refunded me $75 out $200 wished me luck disputing the remainder with my credit card company. A total waste of my time and honestly the worst customer service I've experienced in Philly (and that's saying a lot!).

My puppy chewed every single corner baseboard in our home. They looked awful and we wanted them…read morefixed. Thought we'd have to replace them all. Another contractor came in and made it look worse. Then called Home Hero. Very easy to get an estimate and schedule the services. Maurice came in and made them look beautiful again. He was on time, respectful, neat, and knew how to fix it. Great job. If I need repairs, I will use the Home Hero again.

We had a tough job that needed to be completed in a short time frame and James had a reasonable…read morequote. He was easy to reach throughout the project and was patient, flexible and accommodating when smaller fine-tuning points had to be addressed. I have more work to be done and will definitely contact James!

James and crew did a great job. Very good communication and workmanship. Took their time and did…read morethings the right way.