Worst location I've ever been to, staff do nothing. Just walking around the store instead of…read morehelping the customers. I waited 40 minutes to buy a freaking box and tape.

Even though it was a little wait the employees here are attentive. Very helpful with making sure I…read morereceived everything I needed

I returned my U-Haul truck right before close on Saturday night and the staff was so nice about it…read more I wish I could remember their names: a nice young man and a lady with very long nails! She was super sweet and I surely did not want to have to come back the next day. I deeply appreciate you both staying so I could drop off the moving truck and equipment. Thank you.

Your things will not be safe from theft here, and when notifying them about items that were stolen,…read moregot no response whatsoever. Their claim to have 24 hour surveillance, is pointless, if it neither prevents, nor solves any criminal activity. There are also a multitude of people who use some of the units as a residence, and obviously have more than enough time to get into peoples' lockers during the night, when the facility is closed, and steal from them. While I've been a long time customer, I'll be looking forward to moving my things elsewhere.

Very clean. Temperature is adequately cool. Matt was very helpful and professional. Large elevator.read more

Personnel were friendly annd professional and helpful. Facility was and safe. Highly recommend!read more

Safeguard Self Storage is an excellent place to store your goods . I strongly recommend this…read morefacility & I also have referred family & friends . I've use this facility ongoing from 2007-2019 .The facility is always clean & I My goods are stored in Air Condition that's real plus for me along with knowing my goods are safe & secure. The staff always exceeds my needs they're kind, caring ,pleasant ,compassionate & very knowledgeable about the storage business . Jhema & Jackie keep up the great work . Job well Done . Thanks again for all that you do to exceed customers service . Sincerely, Linda B. .

I called US Storage Center early in the morning and Laquayle and she was very helpful and…read moreknowledgeable. I've never received such AMAZING service before from someone. They have amazing offers and help you with your needs. Could write many great things about this location. Everyone definitely needs to check it out. Won't be disappointed!

My storage rental experience was awesome! This was my first time renting a storage space and the…read morestaff was so helpful and informative from start to finish. I felt relived each staff member was so pleasant and helpful as it set the expectation of safety of my personal items.

I had a great experience with this storage facility from start to finish. The entire process was…read moresmooth and stress-free, and the staff was friendly, professional, and always willing to help with any questions I had. The units are clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were safe. I also appreciated how easy it was to access my unit, with convenient hours and a well-organized layout that made moving in and out simple. Pricing was fair and transparent, with no unexpected fees, and the customer service really stood out compared to other places I've used in the past. Overall, I highly recommend this storage facility to anyone looking for a reliable and hassle-free storage solution.

Outstanding service and super clean. No complaints. We've used this location quite a few times,…read morealways

First month $1 promotion is a SCAM. They charge rent on the first of the month so if you don't…read morecancel before the end of the month you get charged even if it hasn't been 30 days since moving in. Moved in on january 19th with the first month free promotion (still paid $50 in fees Jan. 19th) and was charged MORE MONEY AGAIN on February 2nd. Do yourself a favor and go to extra space storage instead.

Everybody in the office was very helpful made it easy to reserve and rent a unit . They made the…read moreexperience smooth and very helpful . Also very friendly and working to make my experience enjoyable.

Decided to use this to put a few things away at my parents home and ended up at Safeguard Self…read moreStorage. The storage unit comes in different sizes, and you can change later to a smaller or larger unit. It's very clean inside. And very helpful staff, the entire process didn't take long, but a few minutes, which was nice. They also have carts you can use to move items from your car to the unit, but ask that you return them to the area where you picked them up. But when I went back a few days later to move items into the unit, one of the elevators was down, leaving only 1 working. And you can't use the stairs, saw a sign that the opening exit would sound the alarm, which was a bit of a hassle, as a few other customers were moving stuff at the same time. No cart was available, which made the process a bit longer. But overall, I'm happy with deciding to use them.

Safeguard Storage on 114th Street and Northwest 7th Avenue offers the best rates best customer…read moreservice the employees are respectable helpful and go out of their way to make sure you understand each and every aspect of your rental . Even though they send out invoices and text messages and emails to let you know when your bill is due and how much .Ms. S. Lightbourne and Leo go the extra mile and will give you a personal call if they see it's coming close to your bill due date and you haven't responded. If that's not going over and Beyond offering customer service tell their consumers then I don't know what is KUDOS TO YOU!