I would give these guys a minus 5 Stars if I could. Don't waste your time or your money…read more On April 29 I reserved a space for my trailer for a month. I reserved a 35' gravel space for $175.00 per month. When I arrived to drop it off I was directed all the way around and to a small gravel lot near a bunch of trees. I was assigned space G78. The space was covered with tree limbs that had to be moved before I attempted to back my trailer into the space. Myself and the gentleman from S&J moved the limbs and he headed back to the office. There was a trailer on one side and a massive RV on the other. I attempted a few times but decided rather than risk damaging my property or someone else's I would tell the gentleman who assigned me the space I wasn't going to be able to fit my trailer. He agreed the huge RV was parked at an angle and wasn't offering me enough room. He was looking for another space to assign me. He was on the phone for about 30 minutes and it was close to an hour before he assigned me G66. I was able to park my trailer and left it for a month. The gentleman I was dealing with told me he would credit me back the $25.00 Setup Fee I was charged when I reserved online. I received a confirmation their system telling me I had a -&25.00 balance on my account as a result of the credit. I picked up my trailer on May 29. There was still the $25.00 credit there until I sent an email and asked about it. The person who responded to my email changed the details in the account and removed the $25.00 credit. He told me: "We accommodated you - it is not our policy to give credit just because the guy next to the spot we assigned blocked your spot We immediately gave you another spot - who did you talk to - as no one other than the owner can give credit authorization - and this is not a situation where we credit you" Just don't bother! You can find a suitable storage facility that won't tell you one thing and then take it back. It's not about the $25.00. It's about a company who simply doesn't give a crap about the people who chose to patronize them. I was given a credit. After a month you took it away and removed it from my account.

Helpful staff. Rented a trailer from here probably 7-8 times over the last few years and it's…read morequick, convenient and easy to do with a reservation. And it's very affordable too. Great value for what they provide.

Called to set up a storage place for our move to SacTown from Las Vegas. Monique took my call and…read morepleasantly answered all our questions and concerns and let us know of their great pricing and current promotion! She's a gem. We are glad we found this place.

I want to start by mentioning that before today I've not had anything negative to say about this…read morelocation. And also I have never left a review good or bad for any busines in my almost 40 yrs of life. So with that being said. I got this unit do to a domestic violence incident in my home I had to take one load and grab as much as I could, everything else of mine and my 3 children was left behind. This is now all we own. Including our vehicle that I shared with him is all gone. Which means getting to and from our unit has been a struggle all in itself. We finally had time and made ride arrangements since the 100 degre weather made taking the bus just not doable With 3 small kiddos. it's been two months since my kids have set their eyes on the little things that make them smile. When we got there the office door was locked it was well past 1 pm and I was told by the employee that she had just started her lunch and to come back in about 30 mins .. I was ok with the request since there was a store right near by that we could go to and stay cool in. An hour later We came back to the office locked again and noticed her on the golf cart moving fast past the gate ..we called to her but I guess me and my babes weren't loud enough? So in the very hot sun we followed after her and finally caught up, to be told she meet us around the other side. Finally she stopped and took my payment info RIGHT THERE OUTSIDE IN THE 102* temperature ? Didn't offer to take us inside or some cold water .. nothing. At that point I'm still ignoring the strange vibes I'm getting. After the payment I asked if she could get into our unit since my purse was recently stolen. I don't have my keys. And, That was ok, No problem she said she'd meet us at my unit in a just a few mins. Thank goodness my unit was actually in a hall way where it wasnt over 100 anymore but still easily 90 something still not ideal for my kids at all.. So tell me why we sat there for almost 30 mins just waiting.. For her to come back and let me know she can't find the drill I'll have to come back in the morning at 930 when they open?!? might sound simple ... if I owned a car.. So NOw I'm irritated, and upset. And hot the kids are hot.. still no offer to cool off in the office or nothing. By then my phone was dead im sweating and we all have to use the restroom so head back to office once again it's locked we have to ask thru the door to go potty. And this is where Im just super confused. As soon as we walked in her attitude changed and seemed annoyed that we're there. Like she don't want to deal with us. Barely lets me and the kids use the rr. And says something about another customer messed up the bathroom had to call plumber .. ? Ok. And then when it's my turn she says something like I'm not sure what your doing in there but I'm gonna have to ask you to get out of the bathroom .. my kids were standing in the door as I was using the sink/mirror to wash the the SWEAT OFF MY FACE. and do my best to reapply some of the make up I lost in the process. Saying that I need to leave now because I didn't move fast enough and some other very weird comments making me feel super uncomfortable like I'm a crack head (no judgemt To any "crack heads") and I'm trying to take over their bathroom. I was in there a total maybe 6 to 7 minutes, and had the door open with my children for half of it. It's all on camera so I really hope I can find corporates number because the way my children and I were treated was beyond unprofessional it was degrading and embarrassing. Treated with no respect as customers or AS HUMANS IN GENERAL? I was in tears as I had to tell my kids to step back outside in the 100 * weather as we waited for a family member to pick us and empty handed with none of our items we came for. The stress this lady caused was so unnecessary and ugly that here I am actually writing about it. Hoping someone can do something about this ? I pay my bill I mind my business and I work in customer service.. I KNOW THAT THIS WAS VERY WRONG. People like that should not exist in that type of work. Im A human with feelings and I didn't deserve that treatment nor my children ..being decent/kind shouldnt be hard. And I have a lot going on in my life and today this was my tipping point. Im sitting here still very upset. Wondering what I did wrong to be treated as I was . wOrst part is I have to go back to that place some how in the morning and see that person again .. to try and get to our belongings smh.

EZ Storage in Elk Grove is one of the best storage, regardless of location, service, or…read morecleanliness. The storage is next to Hwy-99, not far from the Sheldon exit on the west side of the freeway. Super easy to get in and out of the storage. They do not only have storage units. They have RVs and boat storage in this location too! However, no covered spaces for RVs or boats. The main storage building is two stories. The upper-level units are very reasonably priced if you don't have large items moving in and out all the time. You can get a decent price storage unit in this location. Save lots of money over a more extended period of time.

The service was exemplary and kind. Kerima (Rema) is an expert at this property! Location is safe,…read morethe property impressive with cleanliness.

This place is not only well run and and managed extremely well, but the facility is always clean.read more

Shopping around online for a climate controlled storage unit, I came across Trojan Storage. They…read morehad the size storage unit I wanted available and a great promotion for getting the first two month's rent 50% off. Only drawback is I had to buy a different kind of lock for their storage controlled units. But, its literally tamper proof and I feel my belongings are safe. The air conditioning is managed well and I feel my unit doesn't exceed 80°. The premises are kept very clean. Gated with many cameras. Great for the price and location. Jessica at the front desk is amazing at what she does. Professional, courteous and answered all my questions. Customer service at its finest. If you're looking for storage in Elk Grove, I highly recommend Trojan.

I have had my storage for almost 7 years now and never have had an issue or complaint. Noelle is so…read morehelpful every time I see her and is always smiling. The staff there is wonderful to work with. The facility is always clean and kept up. I feel safe storing my personal items there.

I am so sad to see this place go. I have stored our trailer here for over 6 yrs with no issues…read morewhatsoever. Very secure place, friendly staff/owners. Extremely clean facility. Price was fair so great value.

We have had our new travel trailer stored at this place in the past 4 months. We like it very…read moremuch. Here is why: It literally opens 7 days a week as far as pickup and drop off the trailer. We like the valet style drop off and pick up service even after hours. The after hour pick up and drop off are in the yard with the security gate. We like the easy communication with the friendly and helpful staff via e-mail they they always answer or phone calls that they almost always answer during work hours. The best part is our trailer is stored indoors!! While the trailer is stored, I can still get access to it during the work hours. All in all, we will keep using the service as long as we have the trailer. We highly recommend this to anyone!

I am a new camper owner and needing a place to store my camper. Geographically RV Storage Depot at…read moreMcClellan Air Force Base is the perfect spot. I checked in online regarding availability and pricing and spoke to a very nice friendly girl. I made an appointment the following week to drop off my camper. After filling out all the paperwork and paying for the month service the field person came out and gave me a tour of the facility. He showed me how each type of camper were placed in separate areas of the airplane hanger for organization and easy access so far the service has been excellent and everyone has been very friendly. If you have a boat camper antique vehicle any type of vehicle that needs indoor storage I would recommend RV Storage Depot at McLellan.

I rented a few different size units from Super Mini Storage for a few years and can't say enough…read moreabout them. The facility is clean and secure, the office staff (especially Pennie, the manager) is amazing, and they are always taking the time to make improvements to to the facilities. One thing that always impressed me was the fact that when I would see Pennie, she would always know my name and unit number. I only spoke to her a hand full of times but she knew exactly who I was. It's that type of attention to detail that goes a long way to building customer loyalty. The only reason I left was I loved to the Bay Area. Heck, I even thought about keeping my stuff at Super Mini Storage even though I had left the Sacramento area but it was just too far! TL:DR - if you have stuff to store and want a clean, secure, and friendly place look no further!

I've been with this facility for four years now transferred twice within the facility to meet my…read morestorage needs. I moved to Folsom but keep my unit with super mini storage because Penny and her staff are amazing. Penny took the time explaining what size unit I'd need and showed me how to utilize the space efficiently with my items. A couple years later I needed a smaller unit and once again Penny assisted with great customer service always helpful knowledgeable looking out for her customers best interest. I recently transferred to a larger unit moved cross country temporarily and have since returned to find everything is as it was when I left California. I'm almost twenty miles from my unit today could move out to another facility closer to home however I won't because I know my things are safe and secure because of Penny and her staff. Kind considerate caring and most important trustworthy. I'm grateful and so appreciative for these people. If you're in need of a storage facility I recommend them 100%. You won't be disappointed I want to thank you Penny for going above and beyond in assisting me with my storage needs and your kindness during the difficult times in my Oklahoma travels. You and your staff are very much appreciated.

***DO NOT UNDER ANY CIRCUMSTANCES USE DESERT MOUNTAIN RV***…read more We dropped our 2021 32' Sunseeker with Desert Mountain RV in July and left the keys with the front desk attendant. We returned recently in late August and asked for the keys. The same attendant looked extremely flustered, as she was unable to locate the keys that were supposedly stored in an UNLOCKED filing cabinet with everyone else's leases, driver's license photos, insurance photos, and other private personal information. The employee apologized and called the owner who apologized and agreed to pay for a locksmith to come build new keys for the engine as well as the side compartment. Unfortunately the locksmith could only replace the engine key, but we were promised that we could send the receipt for the side door and be reimbursed. The side door keys and additional car key (they lost both) cost $675. The owner is now refusing to pay, claiming the attendant didn't lose the key. Why would you pay for the engine key if you're claiming the attendant didn't lose it? Either the attendant lost our keys before placing in the unsecured locker, someone else accidentally received our keys, our an employee stole the keys to use the RV. DO NOT DO BUSINESS WITH DESERT MOUNTAIN RV UNDER ANY CIRCUMSTANCES

Concerned. They posted to tenants they closed at 4pm today for a holiday break of several days and…read moreclosed at one pm with out warning or notice- also posted no after hours contact number. Owners - I hate to leave this negative review, we have had nothing but good experiences however this is unacceptable. I needed our unit for the holiday and planned to get their within your window of hours. I've called four times today, emailed etc I would just like a call from the business- last name Carter