The manager Kim is awesome! Very clean and secure facility! Varying sizes of climate-controlled…read morestorage units.

From the owner: The mill was built in 1846 by George Milton Morse, the Mill was first used as a cotton textile mill…read moreand later as a cold storage facility for the area's apple farmers. Except for a short period, the Mill has been in continuous use since 1846. In 1998 the Mill was restored and refurbished, storage as well as commercial spots were added and once again the mill continues to play an important role in the commerce of Putnam and the surrounding area.

In mid-April 2025, I rented a climate-controlled small unit as I was beginning the process of…read moreselling my home. Between late April and the end of June, my family helped me store items in the unit. These were not material possessions--they were deeply sentimental. My daughter was born with health issues, and the items included her medical gifts from CT Children's, her baby clothes, and a few miscellaneous furniture pieces. As my home was in the process of selling between late June and July, I hadn't returned to the unit until Friday, July 25th. When I entered the "climate-controlled" building, I immediately noticed the hallways were very cold. But when I opened my unit, I was hit with a gust of warm, humid air. At first, I was slightly annoyed, thinking my family hadn't stored many items in this unit--especially since my other climate-controlled unit in Thompson, CT, was getting full. As my mother and I began moving things around, I quickly realized something was wrong. All the boxes were damp, and the plastic totes had a sticky, wet feeling. Then I saw it--mold. Mold was everywhere, covering all of my belongings. Let me be clear: these items were not stored in a basement. They came directly from my home, which had just passed inspection with no signs of mold. These were everyday items from a clean, safe environment. I took photos and videos. The unit had no ventilation--none. The longer I stood inside, the hotter and more lightheaded I felt. The walls were brick, and there was insulation at the top, but no airflow whatsoever. I immediately called the front office and left a message, as it was after 5 PM. The next day, the manager--who was very kind--called me back. After I explained the situation, he told me that mold wasn't covered. I explained again that the mold could not have come from my belongings. These were my daughter's irreplaceable items. He said he would speak with the owners. In the end, they refunded me two months' rent and offered me a free unit. But I would never accept that offer--I have zero trust in this facility now. I trusted them to protect items that meant the world to me, and I was left feeling dismissed and heartbroken. I rarely leave negative reviews, but I feel compelled to warn others. If you want your belongings kept safe, look elsewhere. The owners clearly do not care about their customers. Even when presented with clear evidence that their "climate-controlled" unit had no ventilation, they did nothing meaningful to make it right.

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Professional, Courteous, Efficient, Patient! I recommend A To Z Moving for all moving services…read more They sent a team of young men. They did not smell like marijuana. They did not smell like smoke. They were a strong coordinated effort. Hiram, Daniel, Jay and I can't think of the other young man, made the brand! Thank you all!!!!

I had the worst moving experience with this company. I had a few large pieces of antique furniture…read moremoved from RI to MA. They sped through packing up everything in RI and I was surprised when I heard from my friend that they were already en route to my home in MA. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the money. To add insult to injury I am missing a pair of gold earings that had been left in my room and suspect they may have taken them. My parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.

DO NOT USE! They wrecked several pieces of delicate, antique…read morefurniture and blamed me that it was antique and delicate. These pieces were previously moved by competent movers without any damage. I also suspect, but cannot prove, that they stole a piece of jewelry. They offered a paltry refund, far less than the cost of the repairs I need to make.