Carlos worked on my 2014 Ford Escape this weekend and I couldn't be happier with the experience. He…read moreresponded very quickly and had great communication both before the appointment and when he arrived. He came fully prepared with everything he needed to get the job done and was very efficient. Carlos clearly explained what the issue was, what needed to be repaired, and kept me informed throughout the process. Not only did he do great work, he went above and beyond. He was honest and upfront, and even pointed out a few other things he could look at in the future without any pressure. I truly appreciate his professionalism, knowledge, and quality of service. I will definitely be using him again and have already recommended him to friends and family.

Carlos is Awesome! I crashed my Prius and needed my radiator replaced, he took care of everything…read morequickly and professionally. The quality of his work was excellent--my car is running perfectly now. He even got another check engine light off that was plaguing me.  He was upfront about the cost of parts and labor, which was very reasonable. Carlos is honest, efficient, and clearly knows what he's doing. I highly recommend him for any work you need on your hybrid, old or new.

I want to give a big shout out to Ben and his team! I have been looking for a reliable and…read moreaffordable mechanic near me. I needed a diagnostic on my car since it's been making noises. I found Super Service on yelp and saw that they had a 60 point vehicle inspection. I went to the shop and was greeted by Ben who was very friendly and was able to give a detailed diagnostic of my car. I even received a break down of what my car needed along with cost for each service. Not only were there pictures but also videos of what's wrong with the car explaining how that affects the car. My car needed to remove and replace the serpentine belt tensioner and idler pulley and everything was done by the end of the day. You can tell they really care about the quality of their service by how clean and organized their garage is. There's also drinks and snacks while you wait. Ben also gave me a free shirt!

Brought my car in for some repairs under warranty. Great clean shop and awesome communication. Ben…read morewould communicate during text also a tech savvy individual. Warranty gave us a hard time or else the job could have been done in a day. Diagnostic is great includes pictures and descriptions. If you ever want to have a car you want to buy ask if they can inspect it for you before you buy the team is very detailed oriented. They have snacks drinks shirts and just a really clean shop.

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

Avoid This Shop - Deceptive Pricing and Shady Billing Practices…read more I was ready to do both repairs with them until the sketchy behavior started. Initial estimate: $1k-2k (rear) + $3k-4k (front). After $100 inspection, jumped to $5.3k (front) + $2.9k (rear). Red flags: David insisted $600 trunk repair "wouldn't be good enough" for my Tesla lease, pushed $2.9k replacement. After they missed bumper damage ($600), he suddenly said repair would "look just fine" and offered to "make it even at $2.9k." That's $1,200 worth of work for $2,900--when I asked for itemized invoices, he refused and ghosted me, claiming "system doesn't allow it." At pickup, they handed me an invoice for $4.1k. Then printed a SECOND invoice--same $4.1k total but R&R costs, labor, and parts had shifted by hundreds of dollars, plus a mysterious $1,322 "discount" we never received. How do line items change while the total stays identical? Called my mom (an accountant) to review. After nearly 2 hours of them insulting her for asking legitimate questions, they claimed it was "accounting between two shops to avoid double-taxing our deposit"--ironic since they offered $300 cash discount to dodge taxes. Staff contradicted themselves: first said OEM part (explaining scratches), then insisted it was "brand new" when questioned. Found a PDR specialist who did the rear for $600 (vs their $2,900)--excellent work. Also: they're NOT Tesla-certified despite advertising "certified Tesla technicians". Avoid.Avoid This Shop - Deceptive Pricing and Shady Billing Practices

William and James did a fantastic job with replacing the hybrid EV battery in my Lexus CT200h f…read moresport. They also dropped the car back off to me (for a reasonable fee since I'm over 30 miles away). James gave great tips for battery maintenance during the drop off and William was really responsive whenever I reached out. Very affordable pricing & great customer service! Highly recommended for any hybrid needs

Will was amazing to watch work with. He was kind, personable, knowledgeable and worked with my…read moreneeds. I'm pleased with the quality of care and service. If you're considering a specialist for your hybrid I'd go with them!

Completed the following repair and maintenance today on my 2006 Prius…read more 1. Replaced a couple engine-coolant hoses chewed by rodents. 2. Polish the yellow haze off the headlamps. It's like new again! 3. Replace old inverter coolant pump approaching 200,000 mi. Their prices are rock bottom. If you want to save a ton of money, have Hybrid911 give you a quote. They do a quality job. Will be back to this shop again for future maintenances.

Highly recommend this place for their service and expertise. We've been bringing our Prius here for…read moredifferent reasons and they always deliver a good quality outcome.

Service was great with fair pricing. Moe gave knowledgeable information regarding my car. Will…read morecontinue going there for all my car maintenance

Great service! Very efficient! Reasonable prices. Go see Moe and his team they will take care of…read moreyou.

I don't love dealing with auto repair for the obvious reasons - getting expensive quotes for things…read moreI could fix myself, mild intimidation over things that aren't broken, or crazy up charges for parts because my car is a hybrid. That's not the case here. Their prices seem fair in my research, they're nice and straightforward, efficient and on time, the work is high quality, and I'm satisfied. Their cats are cute too. Thanks for being reliable! My aging car drives soo smoothly now.

Amir the owner is amazing, honest and forthcoming. Prius is the passion and specialty of OC Hybrid…read moreTech. If you own or drive a Prius, you need to come this place to service and repair your car. Their prices are very reasonable and they work with their customers. I also have to add that they have two amazing cats that will keep you company while you wait. There is a nice waiting area with a restroom, beverages and snacks. Dont think twice. I have been coming here for over a year!

I replaced my car's A/C system at home and needed a Freon refill. They were able to do it for a…read moregood price and they were very quick with the service. Also the employees were welcoming and encouraged me to reach out if I had any issues. I'd highly recommend their business.

Despite what the owner stated in the past, I've had my Ford worked on over there several…read moretimes.....all for the same problem.....the transmission! The 1st time I thought all went well, until when he had the car delivered, on the receipt was stamped 6 mos warranty! Well, after I authorized him to repair the transmission....he said that he would give me a 1 year warranty. When I asked him about the 6 mos warranty stamp, he said "no worries they made a mistake....I will honor 1 year." I paid him $3,200 for the job. WHO in their right mind would agree to only a 6 mos warranty after paying that much?! So, the car ran well for about 7 months, then transmission went out. I called him, and had the car towed back over there. He said that " you know it's out of warranty, but I will see what I can do". So now he forgets about what he initially told me! So, he kept my car for another 6 mos......dodging all of my calls, and making up B.S. excuses about why my car wasn't ready! When I got the car back he told me that he would not give me a new warranty! The car ran for another few months....then transmission went out again! Smh SAVE YOUR MONEY AND TIME! Oh, and he must know someone over here at YELP, because he had my 2 prior reviews taken down! Smh

Good service, respectful and professional at all times. Finally the price is always Right!!!…read moreVal Washington

For a $200 job they won $600, very unfair place to deal with. I will not take him in this place to…read moreanybody.

I rarely write reviews this long, but Sam Auto Hybrid absolutely earned it. My 2015 Prius turned…read moreinto an absolute nightmare situation after I brought it to a close friend of mine for a head gasket repair. During the repair, the power control module was accidentally blown and nobody could figure out why. The car ended up going to multiple mechanics, including a Toyota dealership, and after over 2.5 months nobody could get the car fixed. Finally, the original mechanic sent the car to Sam Auto Hybrid in Costa Mesa. Angel and his team had the car diagnosed and back up and running within about a week. The repair ended up costing $2,200, which the original mechanic paid directly to them. Unfortunately, when I picked the car up, something still felt wrong while driving it. I thought the engine had no power because of everything that had happened with the PCM repair. It turns out the brakes were actually locked up, which ended up destroying my brand new rotors and brakes. I brought the car back to Sam Auto assuming something from the PCM repair had caused it. Angel and his team spent FOUR HOURS diagnosing the issue and discovered that someone from another shop had adjusted the linkage in my brake booster assembly and caused the brakes to lock up. Sam Auto had nothing to do with that prior repair, yet they still took the time to properly diagnose it and didn't charge me a penny for the diagnosis. That level of honesty is extremely rare in the auto industry. Angel even offered to replace the damaged rotors and brakes, but since the parts were still under warranty, the original mechanic handled replacing them. The next day I realized my rear window stopped working, so I brought the car back again. Angel quickly tracked it down to a blown fuse, replaced it, and had me back on the road within minutes. After months of stress and multiple shops not being able to figure this car out, Angel and the team at Sam Auto were the ones who finally got everything sorted out properly. Professional, honest, patient, and extremely knowledgeable. I'm grateful for their help and highly recommend them to anyone with a hybrid vehicle.

Super honest lovey mechanics. 10/10 recommended. I cannot recommend it enough. Super kind people.read more