Middlesex Auto and their partner shop, Tony's Auto Services, were life savers on a recent cross…read morecountry trip. After driving 12 hours the previous day, I knew I needed my SUV looked at before another 12 hour day. I arrived just after 7AM, and Javi (at Tony's) was gracious enough to take a look even though their schedule was packed for that day. He determined my wheel barrings needed to be replaced, and brought me directly into the shop/under my vehicle to talk through a few issues and things I should be watching out for (knowing full well any future repairs wouldn't go to them as I'm obviously from far out of state). When the owner came in, he talked me through my options and squeezed me into his second shop to actually get the work done. He ordered the parts and offered to drive me to his other location (which was unneeded but appreciated), and they were expecting me and immediately got to work on my vehicle. The receptionist quoted me 3 hours and offered to drive me up town to kill time along their main street. I again declined but spent some time wandering up there, got a great breakfast, etc. After 2 hours she called and said she'd put an additional mechanic on my vehicle to save time and that it was ready. They even knocked off the additional cost of labor even though it still took the same (or more) man hours to actually complete it! They made further recommendations like replacing my tires (again, knowing they wouldn't benefit from it), and were very honest about what could and could not wait. Middlesex and Tony's fully took care of me, working me into their already too-full schedule, got me on the road, and I was able to finish my trip to see my family. Their honesty, workmanship, and desire to truly help people was very apparent, and I would recommend them all day long.

After having my catalytic converter stolen I wanted to get it replaced, nothing fancy. Everyone had…read moretold me Tony's was "the guy" to go to. I stupidly agreed to pay $3800 for the repair (new cat + cat protection plate cover) on the Prius I purchased for $5500. I didn't realize until after the part was in the vehicle that I was essentially purchasing the premium version of the potential catalytic converters I could have installed, I asked them for the part number and after visiting the website of the manufacturer, realized they applied a huge up-charge. Would not return.

I started using stop and go transmissions a few year ago. Love this place great service at…read morereasonable prices it's the only place I bring my cars.

From the owner: Stop & Go Transmission & Auto Repair offers transmission and auto repair services in the West…read moreHaven, CT area.

Awesome people, great experience. Mike got me taken care of quickly and he was just cool to chat…read morewith. Answered all my questions etc. I just love how clean the shop and waiting area is, that's rare. I'd recommend them to anyone!

We've been going to Torello for several years. They're awesome. They stick to their estimates,…read morecommunicate well and are nice! These days, businesses that treat their customers well can be hard to find. Torello stands out when it comes to customer service.

Another failed transmission from them. My Dakota that is used as a passenger car (no towing or…read moreplowing) got 45k out of their rebuild. I'm in disbelief but they told me "they don't make the parts" they just install them. Zero accountability. Wouldn't trust them for anything again.

Excellent experience with this business. Honest people. Helped me when my transmission died.read more

I had the most Amazing experience with Art at Arts auto shop. I called with a bad issue my engine…read morewas losing power which has happened before which another shop "repaired" twice. Clearly they gave me bad parts. I dropped my van at 11:20 am to the shop by 11:45am He diagnosed the issues and by 1:30pm I got a call it was all fixed. When i arrived he had my bad engine coil out and explained to me how he tested it and how he fixed it and the difference between some cars having multiple. He was fast, informative and the price was great. He was respectful to me as a women and honest. I highly recommend him and his shop.

Purchased a car from this guy, Said the car was in decent shape. After buying it we found out if…read moreneeded brakes all around. We went back to him to do the brakes and charged us through the nose. Now to find out that the car needed 2 new tires because of a wheel bearing, Catalytic convert, O2 sensor.

Quick reliable service. I had my transmission replaced. Reasonable price. Great customer service.read more

FRAUD FRAUD FRAUD Many indicators of fraud and tax evasion…read more(and/or money laundering) at this business. Its "cash only' and they dont want to release your vehicle unless you pay otherwise. This is illegal by state law. They give you an option to zelle payment directly to the owners personal bank account, but not to the business account. They bill for work that they do not complete and they also change their prices on a whim once they have your vehicle. They charged me an excess of $1,100 just to inspect my transmission but never split my transmission open to inspect it. When I picked my vehicle up the transmission was still factory sealed. The owner Sammy bragged about how rich he is and how lucrative his business is due to evading taxes and billing for work that was never performed.

Look this is only my opinion but I think the manager is rude.So what you had to drive out of the…read moreparking lot ,with a Chrysler convertable.

Place sucks. You bring your vehicle there for one problem then pick your car back up with 5 new…read moreproblems and they don't take responsibility. Don't bring your car to these "mechanics" because they aren't "mechanics".