I would not hire this company for anything. We made an appointment they were not only a no show but…read moreno text no phone call just me and wife waiting and watching for them. YOU'RE FIRED

Excellent work installing quartz bathroom countertop. Explained everything, outstanding customer…read moreservice.

They came when they said they would and did an amazing job. Quality contractors. I had a sump pump…read moreand drain installed and haven't had any issues since they came (except for the time I forgo to plug it in).

Tiger C Construction and Waterproofing company, a friendly father-son business with additional…read moreemployees, was absolutely fantastic for us. After a water main leak, our drain tile failed and our finished basement was ruined. Our house was sitting on inches of water under the foundation slab, which had no way to drain because of our dense clay dirt. On the outside, Tiger C excavated all the way down to the slab, put in a new drain tile, water-proofed the walls, re-worked our guttering, and buried it all back. This was all done without permanently removing our porch, deck, or HVAC. On the inside, they cut a trench in the concrete basement slab and installed a six inch drain line from the center of the house to the exterior. Once opened, hundreds of gallons of water gushed out for several hours. Tiger C was very hard-working, friendly, and courteous. They were conscientious of our property and our needs. Further, they warranted their work, giving us the confidence to rebuild the interior. I could not give Tiger C a stronger recommendation.

I've held off writing my review out of compassion for small business. I cannot let that affect the…read moreresult of others' projects. First of all, I should have looked elsewhere when the owner didn't return phone calls and then was late for our first appointment. With the invention of cell phones, there is no reason to leave anyone waiting unexpectedly. Now onto the quality of their work. The polished edges look as though they were training an apprentice. Two of the slab had to be sent back to grind the radius corners into an actual radius. One of the slabs was mis-cut and they thought I wouldn't notice. The front of the slabs are not in line with the front of the cabinets. Why do a template if you're not going to align the slabs. One slab on the side of the range is not level and is obvious. The slab between a wall and refrigerator panel was cust about a quarter of an inch narrow. That's fine if they would have split the difference. But, no. They shoved it on an angle to one side. It looks like a mess. The sink cut out looks as though the apprentice was either drunk or just plain didn't give a crap. When I asked the male owner what he thought about it, his response was, "Could we have done better? Yes. Is it acceptable? Yes." The installer got caulk all over my cabinets and when I asked the owner how I could get it off, it was suggested I use paint thinner or something like that. Yep. Use paint thinner. Morons. I ended up using mineral spirits. Why was it up to me, the customer, to have to do that? It was on me if I took the finish off my brand new custom cabinets. They should have sent someone to do that. And don't get me started on their ability to caulk the tile backsplash to the new counter top. Pathetic mess. And the silicone all over my new sink is a real treat. Perhaps I expect more for $4000. We didn't use level one granite. We used manufactured stone which is more expensive. Save yourself the grief and look elsewhere.

Great service. Everyone in their team is super nice and accommodative. What impressed me most is…read morehow far they would go to make customer satisfied. I learned that there are many imperfections from the house builders and cabinet frame makers, James River overcame all that and addressed every little detail, above and beyond just stonework... Can't say more about it. Gotta give James at James River a shoutout! Well done.

Service and products were top-notch. Moe was fantastic to work with. Will definitely be returning…read morefor more and recommending throughout Richmond.

NOTE: I worked with Moe Satari at CGM and purchased my countertops via Cabinets to Go…read more Moe was patient and effective resolving issues created after the wrong color tile was installed for the shower floor and the wrong kitchen sink was delivered to the job site (not CGM errors). Getting the sink originally specified would have delayed our project 6-8 weeks. The incorrect tile color was still great, but required a change to the countertop stone selection. Moe walked me through the CGM slab yard and helped find a countertop slab which worked with the tile in the kitchen and bath and was also an option available for Cabinets to Go clients. I love it even more than my original choice! Moe also worked with the fabrication team and CGM management to find a solution which allowed us to use the sink we had on hand vs. having to re-order. This saved time and money. When white caulk was used in the bath vs. the clear used in the kitchen, the look wasn't what I wanted given the charcoal gray stone chosen. With CGM, I experienced zero pushback and no excuses getting that error corrected promptly and properly. Too bad this approach isn't more typical of those in the construction trades! How a business addresses problems says so much about their integrity and customer service. I'd definitely use CGM for future countertop installations. It was a good experience all around.

I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

Alpha did my custom countertops for the kitchen I am renovating, and the overall experience was…read moreexcellent. From the showroom, to the measurements, installation and extra pieces i needed, Kate and Mahmet were very responsive. The installers showed up as planned, and did an excellent job and delivered a precise fit. One section was 10 feet long, and had to fit between two walls and against the outside wall; I was impressed how they got it in place! Highly recommended

My father and I had an emergency with the kitchen sink purchased from Alpha Stone almost 2 years…read moreago. The sink collapsed from improper initial install. We took pictures and went to the store immediately. Talking with the associate did not provide any solutions. The owner intervene the conversation & provided great assistance to rectify the collapsed sink. He also has a helping heart. The repair was excellent! Thank you Sir!!

This company did everything they said they would do, we had 3 projects done by them and it was an…read moreamazing experience, on time, to customer service. They do what they say they are going to do and on time. Outstanding customer service!

From the owner: 15 years serving homeowners' in NC and SC. We design, fabricate and install high-quality…read morecountertops. Granite, quartz, and marble are among the choices we offer. Our design experts will help guide you through the process to find your perfect countertops for your kitchen or your bathroom.

They gave me a great price and quick service and even saved me money with disconnecting the…read moreplumbing. Great company and service.

From the owner: Millstone Granite & Marble LLC provides marble and granite countertops in Powhatan, VA.read more