Worked with Jesus in picking out the tiles for our bathroom renovation. He was very easy going and…read morebrought a fun atmosphere to the shopping experience. He didn't mind running around and pairing tiles for us. Very knowledgeable on all the products there and is willing to help in any way possible. Quotes are provided in a PDF and sent via email. Liz Klar is another very well mannered and helpful associate there. On the day Jesus was not available, she stepped in with no hesitation to assist us with all our needs. She is very well versed on all the products in the showroom and very quick to act. When you ask for a quote or any questions during your time there, she will send an email on the spot and also include any additional information that you may have discussed during your visit there. She is very detailed and an extreme pleasure to work with as well. Showroom is well lit and tastefully put together. Gives you some really solid ideas for renovations. Plenty of floor models for inspiration and product viewing. They have a wide range of sample products in the back of actual size which makes it easy for pairing different tile patterns and designs. Overall, great experience and completed my purchase with him. He goes the extra mile to really make the experience as easy for the customer. We spent four hours there and he was helping us the entire time. I will provide an additional review once I receive the shipment. Please note the below for expectations for Porcelonosa There is no free shipping. Any shipping is a minimum cost of $125 because they deliver by the pallet and no other way. Each pallet can hold up to 2,000 lbs. Another option is driving up to New Jersey Warehouse to pick up the items on your own to avoid the $125 shipping fee. I would only suggest this if it's a few items. Vanity and tile material are suggested to be shipped on two different pallets, so please be mindful that your cost will be $250 for shipping. Their reasoning is the vanity will be easily damaged if they are fitted on the same pallet. When putting your order together, be sure to include the cost of ordering extra material. Special orders take time to be shipped from Spain to USA, and will not be available for pick up or delivery for an estimated 5-7 weeks. This will put some serious delays on your renovation project. They do not have an products for sale at the showroom locations. They all come from their warehouse in New Jersey. Curbside delivery is the only availability. If you live in an apartment building, they will NOT bring the material up to your unit. Please be sure to schedule the delivery date to a day when your contractor is available to move the material up on your behalf.

So product is nice looking I'll give them that! Issue is they have terrible customer service and…read moreshipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2) they just flat out ordered the wrong size sink. They match the sink to the vanity you chose and they just ordered the wrong which delayed the project by over a week. Basically this place doesn't care about the customer but the vanities are nice.

We got an Olympia Marble referral from a bathroom place. Surprisingly when you spend money for a…read morecustom cabinet - most times you do not get the top. We visited Olympia Marble probably a month out from when we were to receive the actual cabinet. We received a price and we liked the product. Our salesman was knowledgable - we walked through the shop and got to see people actually making different tops. It was a fun time. Fast forward to a little over a month later. We called to have the cabinet measured. Then I called to order the product. The only glitch we had was a price differential. It had gone up markedly. I told the person what we had been quoted and she honored the price. Good people. Olympia showed up on time - did a beautiful job with the installation - the product is lovely. We couldn't be happier.

BEAUTIFUL SELECTION BUT UNPROFESSIONAL FABRICATION AND OVERSIGHT…read moreThe Selection & Initial Sales Experience: This shop easily has the best selection of remnants and slabs in the immediate area. I found a beautiful marble remnant that I loved. Initially, the salesperson was very helpful and proactive, even taking the time to mark the specific cuts with blue tape to ensure we were on the same page. The Process & Delays: Unfortunately, the experience broke down during the fabrication phase. I was given a specific day for pickup, but the pieces weren't ready when I arrived. This went on for several days. Quality Control & Fabrication Issues: When the pieces were finally "finished," I'm glad I inspected them. The work was unprofessional: * The "eased edge" was very uneven. * The corners were chipped and not cut straight, and the bottom edges remained rough and uneven. At this point, the salesperson was no longer helpful or even involved. I ended up in the back of the shop personally dealing with the fabricator, trying to see if the errors could be fixed. As they worked on the stone, the quality didn't improve. It felt like I was being asked to supervise the work, which shouldn't be the customer's job. There was no internal quality control or professional assessment of the pieces before they were handed to me. The Conclusion: The shop eventually admitted they couldn't meet the required professional standard and issued a full refund, claiming the stone was too difficult to cut (despite it being a marble remnant from their own yard). However, given the uneven edges and lack of oversight, it felt more like a lack of technical execution and professional management. It's a shame because the material is excellent, but the fabrication process was a major disappointment - and now I have to drive to places much further away to look for a suitable stone for my still unfinished project. This area really needs a store with a great selection and expert fabricators.

I'm a designer, and Roma Tile never fails me. Their selection is beautiful, and the staff are…read moreknowledgeable and also supremely responsive and helpful. Thank you Bonnie and John!

We had a really wonderful experience with Roma Tile throughout our renovation. We worked closely…read morewith Bonnie, who was so knowledgable, experienced, kind, and patient. Though we were working with a smaller budget, we were still able to find gorgeous, Italian-made tiles from Roma that made our finished kitchen and 3 bathrooms look classic and beautiful.

A worker from A&B Marble & Tile Design just regrouted my whole shower area, which is all tile from…read morebathtub to about 6 feet up and around the sink area. I'm a tenant and it's a super-old bathroom that had horrible looking grout with cracks in it and some of the tiles were bulging out a bit. The landlord ordered this work because of leaks in the building (so I have no idea what it cost). The worker spent about 6.5 hours working hard to complete this work. He arrived when expected (about a half hour early, but that was fine), and I was able to get my computer work done in another room of my small apartment (with my cat) while he was completing the work. I was impressed that he worked so diligently in a tiny space for such a long time. It's always difficult to be a tenant when work needs to be done. I appreciate that they came around the time expected and got the work done efficiently (i.e., so they don't need to come back). My old bathroom looks so nice now!

A&B just completed re-tiling my bathroom floor. The experience was positive from start to finish…read more During my initial visit to the showroom, the two gracious women staff helped me narrow down my choices, and gave me a sample to take home to check for match with the existing wall tile. They made calls to check sizes and delivery dates for the tile I chose. Jimmy, the owner, stopped by meanwhile to evaluate the job, offer estimates of cost and date of installation. He was very specific about my needing to hire a plumber to move the fixtures before work began. This was helpful as I would not have realized this was necessary. The craftsman did a wonderful job laying the tile and caulking everywhere to avoid leaks. The weather was stifling hot but he worked so hard until finished.Beautiful work!

Did a HORRIBLE job staining my new house. Streak marks everywhere, uneven stain and also boot…read moreprints from Tuan's shoes. Not sure if he tried to just stuff this job in on the side, but my entire house that he refinished a darker stain looks terrible. I keep finding more and more errors on his part as time goes on. When I asked him about it he said "Oh that will fade away after time." He offered to come back to fix it, but I am not interested in having my entire house packed up and moved while he re-sands and re-stains everything. I wouldn't trust him nor his workers with staining a toothpick, rather to come back into my house and screw something else up. It infuriates me that I paid $4000 for a total of 12 hours of work that looks terrible. Do yourself a favor and find someone else to do your floors regardless of what your real estate agent says. Every single day I look at my floors I am disgusted by the work he did.

These guys were recommended to me by a local real estate agent who used to be a builder; the word…read morewas the work was outstanding and no one he ever suggested them to was ever unhappy with the work. These guys are better than advertised. Tuan Ung returned the phone call the same day, visited the next day, made some VERY accurate observations that kept me from going in another (wrong) direction... then gave me a very competitive quote for top notch flooring products that was very close to one from a company going to use Home Depot pre-finished products instead. The work (taking out four layers of flooring and plywood and laying down fresh oak with one coat of finish) was done in one day. They handled the removal and installation of some appliances and fixtures flawlessly and as part of the service. When they wanted to reinstall the old toilet I asked them to hold on a moment, ran out and bought a new one, and they unboxed and installed it as part of the overall service, then broke up and hauled away the old one just for good measure. Tuan checked back several times to be sure I was happy with the work and had continually offered to make any small repairs I might require. I cannot say enough positive about these guys; on time, good work, very reasonable cost, attention to detail, follow through... it is all there. The last contractor I hired to do any work I ended up suing and winning, so I do not suffer fools gladly. You need some flooring ? At least call these guys for a quote... great service.

I deeply regret my decision to consider going to Kitchen Views at National Lumbar for a mudroom…read morecabinet order. Lana Christiano boasted herself of a cabinet design specialist and did the worst job ever. Even after repeated visits tomorrow house, she could not just register the RIGHT color of the cabinet and as a result screwed up the entire order. On top of that, Ultracraft being the worst cabinet supplier, supplied unfinished panels which we had to fight for, with no ultimate resolution. Lana put blame on Ultracraft, which out blame back on ordering inefficiency. And not one needle moved for kitchen view to accept their mistake. Instead Lana had the audacity to ask us that we should pay for half the price of the cabinets to get thee right color, because, in her limited mind, we made a mistake. On top of all this BS, manager never stepped up. Complete waste of my time and money working with this incompetent business and pretend cabinet designers. Hope they burn in hell.

GREAT Service!! I'm in the process of remodeling my kitchen…read morewith them now and I'll definitely come back to order cabinets for my pantry and all 6 Bathrooms!!! Great quality cabinets for a reasonable price.

Very Happy with RWB. When some appliance delivery/installers from the Big Box retailer in the area…read moredamaged my grandmother's hutch I was distraught with the damage inflicted. I called Restorers without Borders and they explained to me the process. They will come to the house, do the estimate and take the piece. There's a charge for this of course and I understood this. This charge is applied towards any work you do, and I knew I was going to get this piece repaired so I accepted this. They came to the house and described exactly what they could do and offered me several options on fixing the other flaws in the piece. While I was arguing with the delivery company on coverage, RWB held my piece for several weeks in their shop. I gave them the go ahead to do the work after a few weeks, and I have to say, good things come to those who wait. They delivered my piece yesterday and I have to say, it looks better than ever, and they even fixed a bunch of other issues with the table free of charge! They exceeded my expectations. They did a fantastic job, I honestly cannot even believe how they matched the finish and wood inlays of a piece of furniture that is 80+ years old. They aren't the cheapest, but for things that carry enormous sentimental value, who cares. If you have furniture you really care about, these are the guys you should use. They have been very honest and up front from the beginning. The guys that actually do the work come out to look at your furniture and they are the ones delivering it. So they really care on how careful they are with the delivery and handling of your furniture. I'm sure they aren't the cheapest, and they are probably aren't the fastest. But if being done right and quality are the most important to you, then these are the guys to use. Period end. Thank you again RWB, my grandmother would be thrilled. Now I need to yell at the kids to keep their hands off that nice table I just had fixed!

Sent an email with pictures of furniture in need of repair. Never heard back. It's almost they're…read moretoo busy for your business.

I bought a rug off Facebook Marketplace, and it was an irregular size to be cut down. I drove up to…read moreCarpetville with no appointment, but was treated respectfully and seriously. Turns out Clive has been working for this company for decades, at least since before it moved 20+ years ago from Washington Street. His efficiency was impressive. Not only was he able to do the requested cut and binding the SAME DAY, he took an additional request from me and did it within an HOUR. He cared about the work too, cautioning me about a decision I was making, but ultimately leaving the decision up to me. I was lucky to get in the door just before a couple of other projects, but WOW, I've never had a business be so responsive. Now that I think about it, I didn't ask if he was married, lol! The work is excellent, and I cannot recommend Carpetville enough. Clearly he is treated well by his boss if he has stayed for so long. Bravo to Carpetville! I am thinking of new projects just to frequent this business again!

Had a bad experience a few years ago with a remnant I purchased here. The customer service was…read moreawful. I was told repeatedly I would get a call back and no one did. Selection was large, but I won't return.