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    Stoneoak Flooring

    4.2 (5 reviews)
    Open Open 24 hours

    Services - Stoneoak Flooring

    Carpet installation

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    Alan Petlin Gourmet Floors

    Alan Petlin Gourmet Floors

    5.0
    (1 review)

    Alan Petlin Gourmet Floors truly lives up to the "Gourmet" in their name. We had carpet installed…read morein our primary bedroom (15' x 20'), and Alan went out of his way to find a product that came on a 15-foot roll so we could avoid any seams. The crew was punctual, polite, and meticulous, and the result is absolutely perfect -- smooth, seamless, and beautifully finished. What impressed us most was that Alan himself stopped by to check and quality-control the installation. That kind of personal touch and pride in workmanship is rare today. Five stars all the way!

    From the owner: Alan Petlin Gourmet Floors and Design Materials is opening its doors for a one of a kind Warehouse…read moreSale, and you’re invited. From Thursday, May 15th through Saturday, May 17th, discover luxury flooring, tile, carpet, wood, stone, rugs, and LVT, at up to 75 percent off. These are exclusive, designer quality materials you won’t find anywhere else. At drastically discounted prices. Located at 11716 Warfield Street, Alan Petlin Gourmet Floors and Design Materials has been where San Antonio’s top designers shop for over three decades. Now, for the very first time, you can take home the same exquisite products, at a fraction of the cost. If your floors are in the market for an elegant upgrade, then this is the opportunity for you, Elevate your home with new floors. Shop the Alan Petlin Gourmet Floors and Design Materials Warehouse Sale, May 15th through 17th, from 8 to 5 daily.

    Empire Today

    Empire Today

    1.6
    (77 reviews)

    We weren't going to do a review, but decided to share our experience. You're reading this because…read moreA) you're looking for a flooring company, or B) you're completely pissed about how things went with this company and are looking to see If you're the only one who shares that sentiment. We got 3 quotes for our flooring job, the first two came in at around $6500, and we were very specific about what we wanted... 1/2" carpet pad, the best carpet, and engineered hardwood in one of the guest rooms. Empire's sales guy dropped by for the third company's quote and after a long presentation about 50% off and special deals due to the Covid situation, the list price was over $12,000 BUT, drum roll please, with the 50% off, they could do the job for around $6,500! My wife and I shared a giggle and a foot kick under the table. We couldn't help but like this guy, and the material was in stock, unlike the other two companies, so we decided to go with it. We made the appointment, carpet in a few days, wood flooring the following week. The morning of the appointment, we got a call that the installer called in sick... reschedule. We both stayed home and had cleared all the rooms, prepared for the carpet, a bit of an inconvenience. OK, a few days later, they show up. The installers were nice and did a good job. My only complaint was that one side of the hallway carpet came up from the floor due to there not being more than a couple tacks left on the old tack strip they reused. I called and texted, and then e-mailed the sales guy, got no response. I called the 800 number, left a message, got a call back a couple days later from some guy with an attitude who told me it's common practice to reuse tack strips. I replied yes, I know, but not when the strip is 40 years old and most of the tacks are missing or unusable. He sighed, and said they'd come look at it at some point, but I said don't waste your energy and then I went ahead and fixed it. A few days later, the guys who were going to install the wood floor showed up. I had removed the baseboards, because sales guy told me we could put 1/4 round over where the flooring met the baseboard... not the look we wanted. They walked in and plopped down a pile of some thin floppy rubber looking material with a picture of wood on it. This portion of the job was going to be around $1500, so at that point, looking at what probably cost them a couple hundred dollars in material at most, we politely asked them to leave. We bought some hardwood and did the job ourselves, underlayment included, for about $1,000 less. So, that's a long story only to share our experience with this company. You have to decide for yourself, maybe you'll have better luck. I have to say that the carpet is great, now that I've tacked it down completely. The fact that they tried to sell us that crap flooring for $1500 just really didn't sit well, so we wanted to share. Empire, please don't reply with that cut and paste "sorry to hear that, please call us", or "we can't find your account"... we're done, and all is good now. We'll put this behind us.

    OMG! I wish I had read these reviews before using Empire today to replace living room and hallway…read morecarpet. The salesman gave us a great deal on premium carpet and put us on the schedule for Wednesday. One of the crew showed up Wednesday, measured the floor and said they didn't have enough carpet for the job. I had to call customer service 3 times to get them to come back Friday morning. The crew of 3 showed up Friday morning. My husband had moved most of the furniture except for 2 couches. They wanted the couches moved out of the way but only one guy was there at that time, the other 2 people kept leaving. So my husband had to help him move the couches AND help him bring in the roll of heavy carpet. Then they took an hour for lunch but only 2 people came back to keep working very slowly on installing the carpet. Finally the girl admitted they didn't have enough carpet to do the hallway so the guy had to drive to the other side of town to get more carpet. This was at 5pm. He comes back and they finally finished at 8:45pm. There is a visible unblended seam and there was damage on a couple floor boards. Don't use this company! Absolute nightmare Update: they did return to fix the unblended seam but had to run to Home Depot to get the tool to do the job. Carpet looks great now and was a good value for the price. But I would have gladly paid a bit more for a better installation.

    Stoneoak Flooring - carpetinstallation - Updated August 2026

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