First off I regret not reading these Yelp reviews before I signed up to live there. Every month my roommates and I (4 of us) would likely pay about $50-70 in total for electricity(and we didn't use much I was hardly there)! They were really rude and pretend to be your friend at the leasing office. It's unsafe here!!! One of my roommates bike was stolen in the bike storage. And some guy was found carrying a guy inside the community. Maintenance guy was cool, probably the coolest person working there! After your lease... That $200 security deposit right? Bye bye deposit! One of roommate got $154 he called and got everything back. I got billed $137 I called and they told me "we will get back to you let me talk to my manager" and nope never called back it's been 2 months now. My roommate (that I shared a room with) got $102. I don't get how they do this? Different amount for different people? If it was a standard cleaning fee shouldn't it be the same amount for everyone? They tried to squeeze money from a bunch of broke college students! If you are trying to save a little money, don't live here. It was just a bad college experience overall. Pick somewhere a little more expensive and you might get the college experience of your life! read more

Really great environment to live in. It feels safe and the community overall is really friendly. Apartment was in good condition when I moved in and the staff are all really great. Worth the move in. read more

Honestly, this place isn't as bad as people say. The only downside about this place is that rent is so expensive ($620 a month w/o utilities). read more

This place is probably the nicest of the student housing for UCR. Although its pricy, the furniture and appliances are better than most places. The apartment it self isn't bad because it's in great condition and comfortable. The bedrooms are also a decent size compared to other UCR apartments. The only downfall it that its the farthest from campus and the RA don't really do anything. read more

I live in a single by myself. I have the place to myself, and I love it because I have my privacy and can have people over if and when I wanted to. I also appreciate the service in the front office because every time I need a service or something fixed, they would have it done by the next day. Everyone is really nice if you talk to them. I'd live here again. read more

I Lived here my sophomore year at UCR and at first it was fine and i had a chill roomate, however as the year went on i could see that i signed a lease from hell. First off, They raised the rent and got rid of cable. The apartments are already too small and expensive, plus you cant have more than three people over per resident because they will write you up(True Story). Secondly, this place is built on an anthill! Ive never seen so many ants in an inhabited space in my life, and i lived quite a few places. Thirdly, EVERYTHING BREAKS. I had to put in multiple work orders and sometimes they didn't bother coming. Next, The office managers are a pain in the butt, but i had to put on a smile and be respectful as they made me feel incompetent for asking why my work order was never attended to, knowing it was their fault Also, the buildings feel weak, we had a few minor earthquakes and it felt like the building would topple over any minute. They look pretty on the outside but the inside needs ALOT of work. You can tell they cut too many corners and the showers are made for hobbits. Also the smoke alarms go off at the slightest puff. Nobody could cook without the fire alarm going off and it doesn't only go off in your apartment, but it goes off throughout your whole building, which if you live in building A is another pain. Honestly, if you can live somewhere else. Its not worth the 1000 dollars a month with basically nothing included, not even cable anymore, Please look elsewhere and don't live in the most expensive section 8 housing. read more

I lived here for 3 years and what I can say is that they are very good apartments, if you can afford them I'd suggest you to go here. -Price: I know they are not cheap apartments, but it is a gated community fully furnished (plus others). If you can afford it, this is your place. - Distance to UCR: If you are planning on walking you will probably complain. Riding a bike/skateboard or taking the bus solves the problem. -Staff: They are really nice and helpful, I encourage you to talk to them what ever the problem is, they will definitely find a solution. (They can't help you if they don't know what the problem is) -Maintenance: They fixed pretty much everything that I requested within 2 days, plus they were very friendly when I was present during the repairs. -Apartment: Fully furnished and in good conditions, it includes free internet (by an ethernet cable) and tv cable. If you have a complaint or don't like something, just go and talk to the staff, they will help you out. -Community: The worth to mention are: gated with barbecue area, swimming pool, half basketball court, sand volleyball court, laundry, parking and free wi-fi around the office/pool. -Extras: They manage your packages real quick, they have a printer in the lobby, they have events pretty much every one or two weeks, coffee every morning and others... I really don't know why Stonehaven apartments have low rating on yelp, but for me it was a really nice experience. read more

I lived here for a school year and let me say it was terrible. There were ants everywhere, the manager is rude, the toilet backed up, the furniture had suspicious stains on them, including the bed and it was ridiculously expensive. Sandra, the manager in the front office has the WORST attitude ever. She gives dirty looks and attitude for everything. Once I smiled at her and all she did was give me the dirtiest look. Thuy is really nice, if there's anyone you have to talk to, she should be the one you go to. Yes, the apartments come furnished but the majority or them were missing bookshelves and tables that we were supposed to have. Not only that, the tables I received were falling apart and I had to fix them for fear of being charged way too much money. The ants in my apartment were a huge problem and despite my best efforts and those of the management, they would never let up. Also, I warn whom ever that you do not smash the ants with your fingers, they smell terrible when smashed. Don't ask me why, they just do. Though Stonehaven looks nice, it's not. It's over priced for the crappy apartments, the manager is terrible and the furniture is falling apart. Save your self some money and live somewhere else. read more

Both the property manager and the assistant manager Tuhy are so personable and accommodating AND work orders get dealt with really quickly!!! Thumbs up Stonehaven !! read more

I have lived here for 2 years now and renewed for next school year ! I love this place, it's convenient and not a far walk to school. I like that the apartments are gated and not open to the public. The ladies in the office are super nice and chill. One thing I do dislike is not having access to my mailbox 24/7 . read more

Awesome housing! The best there is! Stop reading and do your application! Forget about all the negative comments! This is the best housing you can apply. Great environment; clean and more importantly safe. The management is helpful and there for your satisfaction. Don't believe my review go in the office and ask for Sandra....you'll see what I'm talking about. read more

So I have lived here for 2 complete years going on to my 3rd. I can honestly say I have enjoyed my stay here. Thuy Pham and the maintenance staff have been wonderful to me. When I submit work orders, they always do it right away! read more

I lived in stonehaven in my junior year and i renewed to stay in this place. I saw other apartments and stonehaven is really the cleanest and most comfortable compared to other apartments. the managers are helpful and they always care about the students. events like in finals week are really cheerful even if you don't have time to attend. the only rough thing is that is far from the campus, but other advantages worth walking. lastly, the maintenance is awesome. they always help and in very short time, which is very important to feel comfortable in your dorms. i really recommend this place. read more

Stonehaven is a really nice place to live in reality despite the negative yelp comments. Our ethernet ports were broken because I guess or previous dumb tenents decided to switch around the board on the ports to mess with whoever was moving in next. So we had no internet for 3 days, and the management team filed a request to fix it with ucr technical team but no one came by for about 3 days. We went back to the management office and they personally decided to come take a look. Thuy from the rso opened up our wall ports and found out they were switched around and she managed to fix the whole thing by herself. We finally have internet now!!!! The management team is amazing!!! read more

I lived here for two years, and over those two years, I learned the meaning behind the phrases "life isn't fair" and "you can't always get what you want". However, these phrases do not reflect the establishment as a whole, but rather the experience I garnered by living here. Put simply, if you are looking for a reasonably priced FURNISHED apartment close to UCR, you get your bang for your buck. But, if you expect everything to be done your way and expect others to comply, I'm sorry but that won't cut it. Management will do their best to try and ease your discomfort, but ultimately they can only solve Apartment related issues. As for student life, my Resident Advisors the first year were very good. They promoted events and kept things very friendly. The RAs for year two were practically nonexistent. A tip, get to know the management and maintenance crew! They are there to help! read more

Pros: Looks well kept Adequate room Cons: Thuy Pham- the shadiest assistant manager I've had to deal with in my short life. She lies through her teeth just to deny it a day later. Proceed with caution Mold seems to grow quite easily If you land a first floor room, you'll hear every step above you like a thunderstorm. People walking up and down the stairs will wake you in the morning and late into the night (which might not be that bad if you happen to sleep past your alarm some days). Security is a real issue- none of the security cameras actually work. The front gate is often broken. The gate next to the Canyon Crest entrance has an opening where one can squeeze in. Be wary of who you park next to (especially on thurs-sat nights). Several cars, including my own, have been nicked at the least. There are ant colonies under the establishment which WILL enter your kitchen, bathroom, bedroom, etc. several times a month. Expect it. The maintenance worker (a nice man) mentioned that the quality of the place is.. lacking, and that a lot of things will need to be replaced throughout the year. Odd that I seem to only remember the negatives of the place.. Tells you something, I suppose. read more

(if i could give them zero or negative stars, i would) Dont EVER EVER EEEVVVVERRR live here!!!!!! this is the absolute worst place ever. no, the place itself is fine.. its the staff who are absolute MORONS. I have never felt so much anger towards anyone in my life but the staff here has managed to make a believer out of me. Stonehaven is some how apart from the regular UCR housing so they think that they can do and make up what ever rules they want. They are money hungry leeches and have no regard for anyone. Im not talking about maintenance, they are polite but the women who are in the office are very rude. I tried to end my lease here since i withdrew from the university so i informed them a month ahead. They made me get a ridiculous amount of paperwork. Every time i went to turn something in, they asked for something else. Finally, i thought that i had done everything they asked of me and my contract had been cancelled but when i went back to move my things out, the assistant manager told me that they had not approved my lease (when where they planning on telling me this?!). Not only did i have to pay for the month of December (which i did not live in) but they are forcing me to pay for the entire year, keeping my deposit, charging for any "damage", and other made up fees they can think of. The situation still has not been solved but i look forward to never having to hear from these people again!! As far as the place goes; the building complex looks decent from the outside. The apartments are in the worst condition ever, there are too many mystery stains to count and dont ever plan on wearing white socks because they WILL turn black. the walls are very thin, if you live next to the stairs you will always hear people coming up and down. Bikes or bike parts are often stolen, even if you have it locked up. I wish i would have read the reviews on this place before i decided to live here, it would have saved me so much stress and grief! read more

The apartment complex is pretty nice and clean. The manager is very nice and whenever you need something fixed they fix it within 2 days or less. So far I really enjoy living here. read more

I am a third year resident here, and this place is amazing! Management is always helpful and the nicest people you'd ever meet. Their maintenance workers are also surprisingly fast and kind to everyone. Whenever I had a problem, they were able to resolve it instantly and quickly. read more

I live in a double with another roommate. Whenever there are some housing trouble the maintenance people fixed it as soon as possible after you put in the work order. Next, the lady in the office, Thuy, is polite and kind whenever I encounter her to get my shipments. If it isn't ready to be picked up due to just being shipped to the complex, she'll give you an approximation when everything would be sorted out. It is always on point. read more

A great choice to live in. Everything looks nice inside. There is a good amount of room in the apartments for 4 people to live in. The ladies in the front office are all friendly and easy to talk to. Stonehaven is a good place to live. read more

I lived here during the summer and at first, after reading reviews and hearing what others had to say, I wasn't sure what to expect. After living here, I can honestly say I had a great experience. For starters, the manager that many complaints were aimed at no longer works here and has been replaced with a much nicer manager. She, along with the assistant manager and the new receptionist, are very approachable and more than willing to help residents with issues. Maintenance requests are completed promptly and the management is more than willing to work with residents regarding payment issues. Overall, many of the issues from previous reviews have been addressed and are no longer a problem. They now even provide free coffee in the morning, free printing, and free ethernet cords! :) read more

I live in a single occupancy room and its very spacious for me. And the staff here are very friendly and nice!

It is a lovely place to live, this is my roommates and my third year living here. The quiet is great, the furniture and the appliances are good, and management is very nice and helpful. If an issue comes up management and maintenance will try to quickly fix it. All in all, it is a nice place to live. read more

The staff here is just wonderful and extremely helpful. They made sure that whatever issue i was having that the problem would be resolved right away. Thuy Pham is just wonderful and nice to talk to. The whole staff in general is very welcoming and I have a feeling this will be a great first year as a transfer student here at ucr and at stonehaven!! read more

A great place to live if you're going to UCR. The rooms were very spacious and I felt secure because the apartments were gated. The staff was always friendly and helpful. I loved Thuy, she was always super sweet and helpful with any problem that I had. read more

There seems to be some kind of misconception about this place, stonehaven is awesome! The rooms are great, and most importantly they come furnished and with amenities like Internet, utilities, and even cable if you want it. People sometimes complain about the cost of rent, but they fail to factor in the cost of those utilities and furnishing their apartment when considering what a great deal it is. Also I have to say, my favorite part of Stonehaven is the RSO service they have. It is affiliated with ucr, but it isn't managed by them and the RSO is incredible here. If you ever need anything, talk to Thuy and she will go out of her way to help you, I have to say she has easily been the most helpful person I have encountered during my time here at UCR. I highly recommend stonehaven apartments to anyone who is looking for affordable on-campus housing, and hope that the misconception people have about this place is dispelled, it's awesome! read more

Stonehaven its better then i excepted. its a good distance from campus, it takes me 6 minutes to get there. everyone in the front office is nice and very helpful. if you have a problem they will do their best to help you out. work orders are easy to fill and there's no hassle online. the maintenance staff is very professional and nice. packages arrive on time and get process very fast. however , you do need to keep in mind that the office has limited hours and staff on the weeks . to avoid any conflicts or missed packages is best for them to be delivered during a weekday. laundry room is small, but as long as you do laundry on a weekday you"ll be fine. apartment itself was in good condition, bathtub a bit old but is to be expected. THIS IS NOT A FANCY APARTMENT! its a moderate, clean, well furnish apartment you could call home. paying online has been the most complicated part but you only suffer once a month when its time to pay. The staff in the office are more than happy to hep you if you do encounter any problems. over all i am liking it here. read more