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Stonegate Carpets

4.5 (2 reviews)
Open • 9:00 am - 5:00 pm

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KD Carpets

KD Carpets

(5 reviews)

Horsforth

Being a general nosy sort I always like to check out all the shops in a town, and KD Carpets was no…read moreexception. It might seem like small minded fun but it's nice to have an aimless wander and a natter with something none-too-challenging to browse whilst doing so. Think of it like watching Hollyaks whilst eating your tea, or similar. Something a little 'dumbed down' to eat to and then you can go back to some serious thinking. My friend and I wandered into KD Carpets and we were met by a sea of samples. Samples of all different finishes, styles and well, the colour range was mostly in the naturals and beige department. But then, unless you are my Dad and want a sort of sunset terracotta colour, I imagine most people would want something natural to go with all kinds of furnishings. They also had a number of different laminate options for kitchens and bathrooms too, so on the flooring front it seemed as though all bases were covered. It seemed as though the more expensive the carpet the smoother the feel was, with the 'festival' sample (£11.99) feeling a little more rough to the touch than the 'sensation' (£17.99). All in all we didn't stay too long, as we were only browsing, but it seemed like a fairly extensive carpet shop. They had a range of pretty decent looking mattresses too so it's a pretty handy shop to know about if you are kitting your house out! They are also open 7 days a week, and the chap in there seemed really nice and friendly too. Not bad!

Cannot recommend KD Carpets enough! The staff are so helpful, from the staff in the shop to the…read morestaff who come on the day to fit the carpet, nothing is too much of an ask!!! I have used KD for various things, be it the flooring at my work, and the flooring in my home, I would never go anywhere else!!! Cant stress how helpful the staff are, they have good knowledge of products, and worked everything around me and what suited me - the same with the guys I support, in their home. They came out to measure up at a time that suited us, gave professional advice through the whole process! When in and fitting the carpets they were so polite and did such an amazing job - they took away all mess and old carpet so that we didn't have to worry about it. I would never go anywhere else for flooring!!!

Floorstore - Kahrs Engineered Wood Display.

Floorstore

(6 reviews)

Fitter made a pigs ear when cutting the floor around my radiator pipes, so I contacted the Leeds…read morestore to sort it. Had the unpleasant experience of being gaslit by I believe it was 'Oneil' - telling me it was meant to be like that, and that the fitter hadn't received complaints before. Regardless of a glowing history, he had made a mistake and instead of O'Neil helping as you'd expect, he carried on being patronising, rude and argumentative. Must've thought I was born yesterday. Reached out to Colin from the Wakefield store, who agreed with me and confirmed the cut made was of a poor standard. Colin restored my faith and assured me the fitter would be back to rectify... weeks later and nothing. No follow up, no sign of the fitter coming to fix his shoddy work. No calls or emails from Colin. Absolute silence. I'd use your own fitter if you're considering purchasing your floor from here. Or better yet, go to a different supplier altogether.

Awful customer service. I supplied the measurements and they instructed that I bought 10 boxes. I…read moreonly needed 7 and when I tried to return the extras they said that it was outside the 30 days and wouldn't accept it because it was a special order. The flooring was a very common line of Karndean which I'm sure they could resell or return. I was never told that I had a limit to return the flooring at any stage. I contacted them and they said that they would ask Karndean to see if they would accept it back but they never responded to me. I rang to check on the status of the enquiry and they ignored my calls (recognising my number). I rang from a different phone and they said they salesman was busy and would call back but he never did. Eventually the store manager responded via Web chat through the website and also said he would see if Karndean would take the boxes back but never replied again. They oversold the quantity to me but then wouldn't accept returns of a common item which I'm sure they would resell within weeks. Then just ignored me. Won't be going back.

Jim's Carpets - Our brand new shop front.

Jim's Carpets

(6 reviews)

£££

Kirkstall

Dont buy they sell SECONDS, take your money up front and then zero after sales/customer…read moreservice....... 2 out of the 4 carpets have large faults on them - . even there own carpet specialist said they should never have been fitted as the faults are clearly visible. The fitters damaged the skirting of my newly fitted wardrobe and chipped the paintwork in my hall and bedroom. There are also gripper scratches on the walls. They offered to replace 2 carpets but with 50% being faulty and the damage i asked for a refund. At this point i was told i was after FREE carpets by the manager!!!!!. My husband has been dealing with him for the last 12 months - yes 12 months, promise of call backs and excuses. We paid 2k in total and they finally refunded a pittance of £138. Avoid avoid avoid

Jim's carpets is a large shop selling a wide range of carpets as well as laminate, engineered and…read morereal wood, and vinyl flooring. They also provide a bespoke carpet colouring service allowing you to match the colour of your chosen carpet to any desired interior colour scheme! The ground floor of their shop has a large display area for carpets, mats and rugs and there's more downstairs, where you can find laminate, wood and vinyl flooring options as well as a variety of rugs of different sizes, styles and prices. First established in Leeds in 1962, Jim's Carpets has nearly 50 years experience catering for Leeds' flooring needs and the staff give the impression of enjoying their job - they are friendly and more than happy to help and give advice on any of their products. Jim's Carpets is an independent shop and appears to pride itself on the experience and knowledge of its staff and the quality of its products, so if you're looking for flooring solutions Jim's Carpets would definitely be a good place to start!

Carpet Co - A scratch on an oak desk noticed following a carpet fitting by Carpetco

Carpet Co

(2 reviews)

Carpet Co Leeds have been fantastic from start to finish. Lynsey the store owner has been amazing…read more My initial visit I was not sure which carpet to choose as they have so many. Lynsey gave me all the options available and suggestions to suit my needs. The carpet I chose was a little out of my budget this was accommodated by Lynsey who offered to work within this. I also required LVT unfortunately the company did not have the one I required. Lynsey talked me through the process I should expect from having this type of floor fitted. Nothing was too much for her as a company. Everything booked in for a week later. Matthew and Micheal the carpet fitters were absolutely fantastic friendly and professional. I had sheet vinyl fitted in my bathroom which I purchased from somewhere else which was not a problem for these guys. Matthew talked me through some of the issues of the flooring underneath and offered to come back if I was unhappy with any of the fitting. They fitted the bedroom carpet and stairs prefect and tided and took away all of the excess waste. Carpet Co Leeds is the best carpet company I have ever used and would recommend them every time.

It has been a nightmare experience with this company. I arranged to have all of my flooring…read morereplaced, a combination of carpets and engineered wood. They have a trick of getting you to pay them for the carpets and the fitters separately for the fitting. In this way, the absolve themselves from all responsibility of any problems with the fitting. It ensures that you can't withhold payment for the most expensive part of the work should anything go wrong (because they've already taken payment prior to work starting). On the first fitting, I was careful to be in when the fitter arrived, and to have the day free to attend to anything that needed to be done. He asked me to clear one or two things (in addition to the work I'd already done) which I willingly did. He then suggested that I left. I only went down the road to a coffee shop and could be contacted at any time, since I'd left my mobile number. I thought it was strange that they only sent one person to do 3 rooms and was a little concerned. On returning (and after the fitter had left), I found scratches in an oak desk in my spare room. I contacted carpetco who said the fitter would contact me. A day or two passed, and funnily enough, I got a text message to say my cheque had been cashed a matter of an hour or so before the fitter rung me. The fitter denied all responsibility and passed me onto his insurance company. Having written to them on July 17th 2016, I have not heard back from them at the time of writing. At the time of writing 2 months have gone by. When Carpetco arranged for a second fitter to install my hallway floor, further problems ensued. For a start, the fitters had crammed bits of wood near the front door, instead of removing the door and fitting a single plank of wood. It looked shabby and showed that all they wanted was to move onto the next job. I told them that this was not acceptable and they eventually removed the door and made right the work. After they'd left, I noticed that an expensive door handle had been broken on one of the other doors they'd removed. Having learned from my previous mistakes, I cancelled the cheque immediately. Carpetco, upon hearing this, suggested that I deducted the price of a new handle and write a revised cheque, which is what I did. I wonder where Carpetco get these fitters from? It felt like they had absolutely no respect for my home. I have expensive marble flooring in my bathroom. The joiners used a plastic strip to join the engineered wood hallway with the bathroom. I noticed that this simply lifts out (quite easily) and looks shoddy, with gaps for dust to collect. Choose Carpetco at your peril. They may seem cheap, but for me they turned out to be an expensive mistake.

Stonegate Carpets - carpeting - Updated May 2026

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