Proforce you are the best carpet cleaning company I've ever had the pleasure of hiring!…read more It's not easy to take time off considering I work in the ICU so I had to reschedule my carpet cleaning a couple of times but Hyrum, the owner of the company was very kind and professional. Not once did Hyrum make me feel like I was inconveniencing him and he was very polite. I work 80 hours a week and I forgot to confirm my 2 pm carpet cleaning on Sunday but he called to verify with me which I thought was highly professional. I believe this is a family owned business which is nice to have that closeness. Hyrum showed up to clean my carpet with who I believe was his son and it was adorable. His son couldn't have been older than 16 and I really appreciated the punctuality and the way they represented themselves. They were clean cut, ironed shirts and clean shoes. First impressions are very important and they definitely deserve an A+. I expressed my concern to Hyrum about an odd smell on the carpet and he recommended I get the carpets cleaned with the pet odor cleaner as well as the regular basic clean and he didn't charge me. I thought that was so nice! I tipped him 20.00 bucks for the 75 dollar total and I felt it was well deserved. This company doesn't overcharge or make you feel ripped off. I highly recommend them! I'm very pleased with their service.

This is a family owned business, and these guys work hard. They went out of their way to…read moreaccommodate my schedule, cleaned my carpet and floor in the middle of the afternoon on a 90+ degree day, and did so with remarkable efficiency. The price was very competitive, and they transformed an old, smelly, matted and stained carpet into something that looks almost new. I recommend them highly!

I appreciate their honesty, and concern for their customers. They worked hard to take care of me…read moreafter there was a scheduling mixup.

Loved the job that was done on our dining room chairs, kitchen stools and couch. Really…read moreprofessional and lovely service. They even went over our dining chairs twice, that's how dirty they were! Feels like new furniture!

Shane dId a great job. He had a little difficulty with an aDditional employee not showing up but he…read morewas very communicative and came and fought through the job on his own He was here for over 4 hours going into each of the vents... so satisfyIng to hear everything (tmi?). And then he showed me everything at the end... I'm sure you don't have to see it. I would recommend 100000%!

I have called on Shane several times to care for our carpets over the years. He knows a lot about…read morecarpet.This last week he replaced the carpet pads for 1100 sq ft of nylon carpet. He works meticulously. We are very happy with the new padding, and especially with the finish work, stretching, and the cleanup. I would not trust anyone else to get the job done right. This new padding he suggested will add years of service to this carpet. If I could give him more stars, I would.

Josh and his assistant did an amazing job on our carpets! They were affordable and fast! They also…read morecame the same day! I highly recommend them to anyone in their area! Josh Kreitzer

Very good responsive service for a reasonable price. Great job! I would hire them again.read more

Clean Green actually came out and cleaned our vents. They did a great job! I would have them come…read moreagain!

I've used Clean Green for years and never had an issue until this visit. Unfortunately, this was…read morethe worst service I've ever received from them, and my emails about my concerns have gone unanswered. I paid $430 and did not receive the thorough cleaning I've come to expect. During previous visits, they pretreated stains and pet urine before steam cleaning. That wasn't done this time, and Scotchgard wasn't offered either. After the couch cleaning, there are visible dirty streaks where it looks like the dirt was spread around rather than removed. The technician also didn't use corner protectors, leaving black scuffs and scratches on my newly painted baseboards throughout the rooms they cleaned. I'm now going around with a Magic Eraser trying to remove those marks myself. The technician wasn't as friendly or approachable as others have been. I initially wondered if he was having a bad day and felt uncomfortable saying something, but after discovering the damage and getting no response to my emails, I'm extremely upset. After years as a loyal customer, spending $430 on this experience--and then having my concerns ignored--is unacceptable. I've requested a full refund and am still waiting for a response.

Mike and Mike did a fantastic job and were extremely friendly and professional! I haven't seen my…read morefloors and carpet this clean... well ever. They even followed up with a thank you card! Class acts! They were very well priced as well. I would highly recommend them.

I was gifted a 10 hour gift certificate to split into 2 cleanings - one deep clean before my baby…read morearrived, and 1 after. It was really easy to schedule my cleaning and Mitchell was so kind and personable on the phone. First cleaning, they didn't arrive on time. I called to see where they were, and was told they didn't have my appointment written down, but the office was great and said they would be out at 11:30 the same day. They showed up at 11:45 and although the crew was really nice, they didn't do a good job at all. 2 of the girls spent time playing with my cat. I put the cat outside to stop the distraction, and one of the girls asked me if I would let my cat back in so she could play with her. I told her no. So, she asked if she could go outside and play with her....I felt strange and said she could go quickly and say hi to her and come back in. She and another worker went in and out a few more times to play with my cat. I was booked for 6 man hours- and with 45 minutes to spare one of the cleaners came to find me and said they were finished and leaving. I let her know time was no where near up, as I still have 1 hour of service - they were 15 minutes late and leaving 45 minutes early. She said everything was done and they had cleaned up and everyone was in the car waiting for her. I let her know that wasn't okay and they needed to come back in. It took about 10 minutes for them to call the manager to see if they could clean more (they weren't told it was a deep clean) and to get the supplies back in the home. I had to ask 3 times to get a small shelf dusted - first two requests was met with, "I wasn't in charge of cleaning this room, I will tell the one who cleaned it." In my kitchen, they didn't clean under the coffee machine or toaster. Just cleaned in front of everything. Shelves remained untouched in every room. They skipped walls, floor boards, cobwebs, handrail, and light fixtures. My floors were tacky and didn't' feel clean after they left. (2 people who visited later that day asked what I had used on my floor since it was so tacky) Second cleaning: I called to book my remaining 4 hours and was told that I only had 2 hours remaining because they were at my home longer than expected at first visit. I let the manager know they were late to arrive, and wasted a bunch of time getting in and out of the car, playing with my cat, etc. Nope! After speaking with the manager, he "comped" me 1 hour, resulting in 1 hour lost from the certificate. The company sent 4 cleaners, which for 3 hours of cleaning= a 45 minute visit. First off, they clock in when they park, and it took 3 minutes to come to the door - that is 12 minutes of cleaning time gone. I didn't hear the doorbell, and came 3 minutes later....that's 24 minutes of cleaning lost just to start. 30 minutes in, one of the cleaners said they were finished. I let her know we have 15 more minutes and there was more to do. They decided to dust the rooms missed. With 7 minutes to go, (28 minutes of cleaning) she said they were finished and leaving. I let her know with 4 people working, that is a lot of time. That is when she said they clock in upon parking, and they really only had 3 minutes left...what can 4 people do in 3 minutes? Nothing, so they left....leaving me with an added 12 minutes of paid time gone unanswered....What a terrible policy. They gathered the cleaning stuff and left, not offering a walk through, which they did after their first visit. On a positive note: The second clean was done much better than the first, although upon inspection after they left, I found several things missed. Bookshelves in 2 rooms, and the shelves in my bathroom were obviously left completely untouched. They also didn't vacuum, since I was told I would need to take something off the list, as I was losing an hour of cleaning time. I had said to remove the floors, since they were tacky after they mopped last time....I didn't realize that meant they wouldn't vacuum...that should totally be standard with a clean. My kids had just eaten in the dining room and had left crumbs on the floor. At least they cleaned under the toaster this time :) Wish they hadn't missed all of the shelves, which they missed both visits. I was so very excited when I received this certificate and likely would have continued to use them if it had been a good experience. In summary, if you use this company you pay for a lot of time you don't actually receive, and staff lack attention to detail.

Poor quality. I clean better and I haven't cleaned since the 90's…read more I had to redo the work as they refused to make it right. I never had this problem with anyone before it's so frustrating One star for good communication and easy scheduling tho.

A Fresh Look is an excellent and trustworthy company. I watched them pay careful attention to…read moredetail when cleaning our carpets. They worked with me and pushed to meet our demanding completion dates. They also were able to resolve stubborn pet stains/odors. That is very much appreciated! I highly recommend this company and have been impressed they met our high expectations.

Carpet was deeply soiled with dog urine, Larry and Colt did an excellent job of returning the…read morecarpet to excellent condition. I recommend A Fresh Look Carpet Cleaning for going the extra mile our cleaning carpet for the past 40 years