They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

Al arrived little early and gave me heads up when he was on his way. He was very down to earth…read moreperson. He explained everything and answered all my questions. He inspected and cleaned our chimney for first use and there was not a single dust left when he was done. They were very responsive when I messaged them on Yelp and when I called. Chose them because they are not just a great family-owned business but do a professional and clean job. They will have my business when I need anything done with our chimney. Thank you again!

I got a estimate from another chimney service. I got a 2nd quote from Smokestack Sweep. Zach came…read moreto my house to look at things. He came back with a quote and it was A LOT cheaper and letting me know that I didn't need to get the other items listed on the original quote from the other company. Zach and his team came in and finished up in 3 hours! Zach showed me the picture before and after. Explained what they did and why. VERY professional, personable and courteous. Didn't get the creeps or feel that they were doing things half a$$ed. These are the types of guys I would trust with my mom - meaning they wouldn't scam her or do anything shady. DEFINITELY go with with team vs the other big company. This is a family run business so the wait is a bit longer (smaller crew) but viewing the quality of work and the honesty makes up for it. I'm seeing the other reviews about pricing ... Go to the larger company (that's well known in this area) and see how much the difference is..... It was HUGE for me. If I could give them more than 5 stars then I would!!!

BEWARE! (The only reason that I am giving SMOKESTACK a 1 is…read morethat I am not allowed to give a zero.) Over a year ago they quoted my wife a price to clean out the little pipe/flue that goes from our fake fireplace to the outside: $135 The guy that came to fix it did precious little of value. He took the fireplace logs apart and could not get them back together AND our fireplace didn't work anymore. He said that Zach would come out to put them back together and he charged my wife $250(ish). When my wife asked why so much he said that the difference was for Zach to come back and put the logs together (THAT HE HAD TAKEN APART!) (They really played my wife!) When Zach came over, he seemed in a big hurry, like he had better things to do. He tried to put the logs back together. (Part of it fell off the next day.) He tried to fix the fact that it wouldn't even start after his worker broke it when Zach was done it worked for 3 and a half minutes, just long enough for Zach to get out of our driveway. I called him a day or two later and he acted like it wasn't his concern anymore. I haven't heard from them since. I've never given a negative review before, but I would feel rotten staying silent. while this company rips people off like they do.

Professional, friendly and quick service! They were able to get us in and the service completed…read morefaster than we imagined.

Dishonest practice. Was not transparent in letting us know that an inspection needed for city…read moreapproval for rental property would be an additional cost (~$500!!) separate from the cleaning and inspection (that we already paid $350 for). They only let us know of the additional cost AFTER we enquired about the report. Very unhappy about this.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

Joe and his team did a fabulous job with my chimney and porch steps. They went above and beyond…read moreexpectations fixing some of the other mortar issues on my porch and house. They were courteous and enjoyable to work with. The job looks great. I'm glad I had them do my work.

From the owner: Free Estimates! Chimney Sweeps and All Chimney Repairs. All Services Warranty!read more

The company was on time and very professional. Will assessed our problem with the fireplace and…read morewas able to offer a solution. He explained why we were having soot back up into the house as well as how the gas logs should be set up. This was the second company I had out to assess and provide the necessary upkeep and or repair. Will's company was by far more informative and complete with his service. I have him on my calendar for a yearly cleaning and check! Christine

We hired Art of Stone to inspect the fireplace and chimney in our new home. The gas fireplace had…read morenot been used in ~2 years, and we weren't sure the condition. Will and his crew were prompt, clean and courteous. Will showed me where our existing chimney was basically falling apart (yay old homes!), and explained how he could rebuild it using reclaimed brick that would match the original. He was very thorough in tracing the gas lines through the property to ensure there were no leaks anywhere, and getting gas restored to the fireplace. He also showed me where there were cracks on the fireplace refectory panels, and sealed them to prevent damage. His crew even vacuumed the gas logs so we weren't burning off dust when we lit the fire. Very highly recommend. We hope to use them in the spring to rebuild our chimney.

The entire team at Detroit city sweep Is awesome. From…read moreupdating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work.

Chimney cap blew off due to a storm in March. Detroit Chimney Sweep was original installer back in…read more2018 and they came out to re-install in May. Due to weather and some logistic issue, we needed to reschedule twice. The tech came out on Saturday and completed the job. The original cap was reused.

Jeriah was a very nice and knowledgeable person.He took before and after pictures of both our…read morefireplace flues after cleaning them.Our metal chase was leaking rain water and he sealed area's with caulk.We feel very fortunate that while doing this repair-he found our vent pipe for the furnace had a large hole at an elbow which emitted carbon dioxide in the chase and attic.It was repaired! Very happy with the service,will call him again!Bruce

From the owner: The Rotobrush brush patented technology brushes off debris at the same point where it sucks debris…read moreand dust into a hose. Our state mechanical license No. 7113434 covers our work. Dryer vent cleaning will improve efficiency of the dryer and speed up the drying process, and reduces the risk of dryer vent lint fires. Having your chimney swept can mitigate flammable creosote fires and reduces the risk of carbon monoxide poisoning. We repair chimneys to keep out rain and unwanted pests. 34 years experience. CSIA certified.

They were on time, I'll give them that. When I contacted them about their service I was told it…read moreincluded an external roof exhaust inspection, but when they got here they wanted to charge me an additional ~$700 for a "lift" to get up there plus an additional $125 to "seal" some flashing?? Wasn't that a part of the original $308 I was charged??? The topper was when I asked if they had a military discount as my wounded warrior USMC son lives with us. When asked the tech laughingly told me that "after we had to climb on the roof" I couldn't get the well deserved military discount!!! Needless to say I will NEVER USE ALPHA AND OMEGA FOR ANYTHING!!!!!!!!!!!!

Casey (the guy who bought the name and website off Stan) never did return to unblock our chimney…read moreafter I complained that he hadn't finished the job. The problem was that he didn't get on the roof. We have a tall chimney and you can't just clean it from the bottom up. I climbed up there myself and the cap was all creosoted-up - not what you hope to see when you've just paid $225 and you try to light your fire and smoke fills the room.