Went in to get a replacement filter for hot tub. My bad for not having the filter type in hand, but…read moreI've bought filters multiple times from them, and they always pull up what I need. Apparently, they changed "systems" recently and didn't have any record of any of my past purchases. The (new) young man there tried to be helpful but the woman there blew me off and said there were too many filters to help me figure out which one I needed. It would be one star except the guy helped as much as he could. So much for supporting local, I'll have to send more money to Jeff.

This company still hasn't reached out to us. we have called several times and no response. they…read morewon't honor their warranty. we read the contract and since it's 6 yrs old it states warranty will pay 60%, they want us to buy a new wall at cost, then at retail we have to buy liner, and new pump since when the pool split it broke the pump. they were willing and excited when we went shopping for a pool would tell you anything to sell you the pool but ghost you when you have a problem and need the warranty.

So..: I'm going to be blunt and completely honest. I had a problem with clear choice…read moreconstruction. Apparently a prior job refused to pay them and it trickled down to my job. I couldn't contact them and I was for sure I got scammed. I went as far as to go to the police and contact an attorney who told me realities of recouping money. But here's the deal. The policeman went and talked to them and came back to me and told me the truth. They had a job fall through and this cascaded through many people. Is it right I couldn't contact them... NO. But he made me see it another way. They were scared. They didn't have our deposits as most contractors use one jobs money for another and it's a house of cards. That's reality of this business. These people made a mistake, but in his words, they weren't trying to commit a crime. And don't kid yourself... almost any mom and pop business is one job away from this happening. So I had 2 choices. Get mad, sue them, keep the police involved or I could work with them. Option 1 might feel good for a minute but option 2 allows me to get my windows and take a little off their plate. So, he had them call me. And with some brutal honesty on both sides we were able to come to an agreement. They could keep my deposit as labor and I'd purchase the windows myself (through them because I'd pay a fortune and don't have a license with manufacturers). And that's what we did. In the end it cost me almost the exact same as originally quoted. 3 weeks later my windows arrived and they promptly put them in. They look wonderful and they did a magnificent job. I have zero complaints and am happy enough to tell this story and try to help them out. Look, I wanted to believe the worst and almost let my anger take me down the option 1 road. But it wouldn't have benefitted anyone. A little compassion and a bit of honesty allowed both of us to win. I recommend you use them. Their workmanship is top notch and they are just trying to recover from a job gone bad.

Chip was fast and efficient! He knew what he was doing!! I will definitely call again!!read more

I was able to get intouch with the owner and we have plans to fix what I had damaged. It appears…read morethat yelp doesn't list her correct number. All is well!

Update..adding photos of the garbage work that was done. Flooring is already starting to lift and…read moreparts of flooring has broken off. I have contacted the owner Mary twice and she has done nothing to fix the issue, it hasn't even been 90 days since install. Also showing the corners of my home where the removed wood and never replaced, so I have these huge gaps around my home.

This guys are awesome. They not only are professional but also are very gentle, maintained their…read morecommitment, arrived just in time. Gave a lot of good suggestions about our future projects. They quoted just right, very much appreciated. They also provided their own kitchen sink side spray and didn't charge for it. I'd highly recommend them.

Sean replaced my towel rack and did an awesome job. He also replaces a toilet paper holder where…read morethe dry seal had been extremely damaged.He was professional, courteous and I highly recommend him for all of your handyman needs. Also, he installed my garage door opener a couple of weeks prior. Great work and customer service! He was on time and completed in a timely manner.

Highly recommend! Glass is expensive anywhere you go but this place is reasonable! I've had shelves…read moredone for an Asian cabinet and glass for a print that my Granda brought from Paris in 1924!

i redid my master bathroom and was looking for a very reputable company that would install a…read moreframeless glass enclosure at a reasonable price. My neighbor had theirs recently done and they showed me their receipt from the company that did theirs. The job looked OK but I noticed that there were some gap variations that I would not have accepted. So that company was a no go. My friend (a very meticulous Enginee) had there's done by Lowe's and he would not suggest them. I asked another friend and he suggested Lake Norman Glass because his famous celebrity daughter and son-in-law used them for a very elaborate installation and was very impressed with their work. So I decide to use them. I scheduled the appointment and first came out to measure the enclosure. They came out ON TIME and there was an issue with my shower pan. They made a suggestion on how to solve it. It took about 2 1/2 weeks to get the glass and an appointment was made for the installation. They showed up to the minute ON TIME which really impressed me. Their vehicle was a clean updated van and there were two installers. Jeremy was the main installer and he was very professional. There was a slight mix up on some of the hardware but he went out of his way to immediately get the proper hardware to complete the install. It took about 2 hours to complete. I had a seat with curved edges and after the installation I meticulously reviewed the install. I am a Product Engineer and was extremely impressed with how exact everything was. The gap of the door and the adjoining glass was about an 1/8" and perfectly spaced from top to bottom. I can go on about more details but will end with my wife and I would give them more than 5 stars if possible. we are very pleased with the result and by the way, they were about 10-15% cheaper than the other two companies my friends used. Normally I don't spend this time to write reviews but they deserve it. I highly recommend them.

Used them 2 previous years and was very pleased. Have called 3 times over 2 week timespan. Always…read moregot answering machine and I left message all times per their vm. Have ever heard back. Will not ever call back. Already told quite a few people my experience for 2026 since I had bragged the 2 previous years. I have a recommendation from a friend for another chem dry company which I am using!

Alberto did an excellent job cleaning our carpet and hardwood floor. He is very knowledgeable and…read moredoes not mind giving you information about the cleaning process.

After almost 25 years on Lake Norman, my wife talked me into moving to a 55 and older, gated…read morecommunity about 10 miles away in Denver NC. My wife has been looking for almost a year. Originally we had thought we would probably eventually move to the Villages in Florida but she also looked at Bailey's Glen in Cornelius as well as Trilogy in Denver. We put our Condo on the Market in February and things started out fine but then we went under Covid Lockdown and that put a halt to all home sales unless the home was currently unoccupied. We moved in the Phase 1 of moving out from under Lockdown and while there were limitations, Realtors were able to start showing again. Got one low ball offer immediately which we ignored but a week later, we got a serious offer which we negotiated to a fair price close to the original asking price. With contract in hand, last Saturday we went over and toured 4 different models that Susan liked. Christi was a fantastic agent for Shea Homes. Narrowed it down to two homes and Susan chose the Independence Model and we signed a contract on it. Tentatively closing is set for next month and we are looking forward to it. Susan is looking forward to it and has gone over several times measuring and planning. Last Friday her Son and Daughter-in-Law went over and got a chance to at least see the pool and tennis court plus some of the Club House. Thumbs up to all. Attached pictures are of some of the units we looked at. Our's is the Blue one with the Red Peak.

Solid choice to eat for lunch. Great outdoor seating. Only complaint of a menu item is the pizza…read morejust isn't the best. The rest of the menu is very tasty. Good service too.