Bathfitter started a project in my house in the middle of April... The install was supposed to take…read moreone day, then 2 days, and two days turned into an incomplete job because the glass doors were shattered, and nobody happened to look at this before they decided to leave me shower-less and without a shower for almost a month! Perhaps that's a good thing because the instal was faulty and caused a leak that ran into the ceiling from the original tear down . After having third-party trades, people at my house to repair walls and ceilings, the work was done terribly, and once again it had to be redone. This time they decided to send their lead install technician who is the ONLY good thing about the company, Jared, he is fabulous... his quality of work is excellent. His attention to detail excellent! He has been working on getting things done over the last 3 to 4 visits and had our last visit scheduled. I ended up being late to arrive by an hour, and when I called the store to excuse my tardiness and say I'm home now he's welcome to come back because he was booked in my unit for the entire day, the reply from the receptionist was "I need to call your sales person to see if we are ever willing to come back and finish the job." Pardon me! Your two day installation and $13,000 shower has now taken over eight months to finish after you've destroyed my home and I've made multiple concessions to have trade staff into my house destroyed it even more to have your employee that you should've said the first time come and fix it. The final day he was booked to complete the job I was late yes but he also had another seven hours in the day to get the job done and you chose not to send him back. April 16 was the original install date and we are at December 27 and it's still not done. You have a lifetime warranty on your product so guess what you're getting it done might I add they have not once offered me any type of financial compensation they are still expecting full payments for the completion of the shower . They've already received $9000 and I'm telling you I am so happy I held back money because if I hadn't, they wouldn't have come to complete the job. I guarantee it. The shower is lovely, but this is a basic shower. This is not some massive fancy steam shower that required new plumbing or structures to be built or changed. There's no crazy hardware or elite finishings, and not a sauna for multiple people. This is a basic shower, slightly shorter than the length of the bathtub that they have failed to complete, failed to install correctly and failed to be accountable for. To receive what I have, which is a shower that took a month to be able to use, and months and months later to be able to enjoy my bathroom, I still don't even have the towel bar put back up the wall had to be redone all of these things because of the install as the complete lack of customer service, I am appalled, disgusted and taken aback by this company! Now they are threatening to not finish the job... I have so far spent $9000 on a shower that was unuseable for a month, has left holes in the walls, leaks in my ceiling and my living space unusable for eight month. And the funny part is now I have to badger them and chase them to finish the job that they couldn't do in the first place... This is not what I signed up for... Would I use them again? would I recommend them to anybody? think the answer is pretty obvious! Epic fail

this franchise office is a shame. they don't care about their employees, treat hard working men who…read moreare relied on to provide for their families as if they are disposable and continue to maintain lower than average standards by hiring new workers and not sending them to Nashville for the actual Bathfitter training and still letting them out to install jobs that in turn end up being poorly done

I first heard of Artisan Kitchens from reading their articles in Renovation magazine. The articles…read morewere written by Lynn who has a degree in Interior Design and together with Dave who is the Engineering Contractor and the other half of Artisan Kitchens. Their ideas and business model made sense, so when we finally decided to renovate we asked them for a design compiled from a discussion of our lifestyle choices and the type of house we had, which was a 1970's estate home that contained the standard tiny kitchen, dining room and low ceilings. Dave spent several hours with us designing a kitchen/dining room open concept which would meet our needs. There was no charge and no pressure to proceed. Life got busy and we didn't get back to him until a year and a half later. When we were ready to proceed, he found the files and we hammered down a plan and design that would work for us. The design was on computer and came complete with a video tour of the "vision". Ours was a big project that basically involved moving the entire kitchen into the dining room (with moved plumbing and electrical) as well as installing two huge cantilevered box windows. We made the decision to take the plunge and signed the contract which came complete with a binder full of subtrade information, product information, insurance and wcb information as well as payment schedule and contacts. It was a professional binder of all the information we needed to refer to. Our kitchen/living room renovation took four months to do. We were adament to avoid the typical renovation creep of "while we are at it..." and stuck to firm boundaries of the existing plans, unless there was obvious things to be fixed such as an exposed leaky plumbing pipe, and another pipe that really had to be moved. All the subtrades chosen by Dave were professional, efficient, came when they said they would, and stuck to the quoted amount. They creatively remedied any problem that came up. As one who hates surprises, I found that as time went on, I could trust Dave, Lynn, and the subtrades to do the job with the quality I expected, and the reasonable price they gave us. Our project came out on time and on budget, and that is a rare quality in boom time Calgary. We are very pleased with Artisan Kitchens and would not hesitate to recommend them to anyone with a small or large project, kitchens, bathrooms, basements or any type of renovation, interior or exterior. Judy and Peter Arnall

From the owner: Your Budget is Perfect! Why? Because Artisan tailors their designs to suit YOUR Budget!…read more Kitchens, Bathrooms, Fireplaces, Any Room in the House! Our Specialists work with you to come up with the best solution. Sometimes only a "Re-fresh" is required. We take the stress out of the whole "finding a contractor" challenge by offering a personalized approach to discovering your renovation goals. Take your time discovering our showroom of products for kitchen & bath cabinetry, countertops, backsplash, flooring, plumbing fixtures, etc., everything you need for your renovation. We provide a "one-stop-shop" for your renovation and manage every aspect from plans & permits, demolition, plumbing & electrical, drywall & paint, cabinets & countertops, flooring & backsplash. We even install your appliances! Our team manages the project from start to finish, and we finish on time! Our goal is to ensure your experience is positive, even when some bumps occur. Services include: * In-house Design & Product Showroom * Full-service renovations, or * "Re-Fresh" alternatives such as new Countertops, Tiled Backsplashes, and Cabinet Refacing Renovation Options Include: * Professional Interior Design Service * Small, Medium & Large Projects * Professional Results!

Simple Solutions, please stop making transactions with you an inconvenience. Could you please come…read moreinstall my shelves or do we have to wait for the year or indefinitely to have this done. I'm very unhappy dealing with you.

Horrible company. 10 months to complete work. Nothing finished. Not one Item finished. They are…read moreimpossible to track down, they will ask you to stay home for the day for a tech to come by. They don't show up or call on multiple occasions. They have tried to install incorrect items, they cut corners. Wouldn't use these guys for picking up my dog sh*t in the backyard. They are incompetent.

There's no doubt that if you're a home flipper or general contractor, this model can be leveraged…read morefor savings. However, you have to buy a LOT of stuff to break even on the very steep membership price. On top of that, the staff are condescending and use very high pressure sales tactics to get you in. Think carefully before you go to an open house. Once you turn down the initial offer, you can't go back for 7 years!

Don't expect the "personal touch" with these folks. But, if you're OK with leaving messages on…read moreanswering machines, feeling lost in a place and/or constantly looking for someone to assist/ answer questions and/or simply treat you like they appreciate your business, forget it. They are typically Canadian when it comes to service, ie. they don't know what good service is.

We had Plum Kitchen and Bath do both ourkutchen cabinet resurfacing, and because they did such a…read morebeautiful job, we had them come redo our mud room/laundry room. They let me pick my own tile...I got it at Lowe's and it was a bit complicated but they floor is beautiful and they worked within my budget. I couldn't recommend them more highly! They were respectful, careful and it was comfortable to have them in my home working while I ran errands and took care of life.

Cabinet refacing job could have been done better by a monkey. Cabinet doors not aligned, stripped…read morescrews lead to loose hinges which made the doors fall off after a month. Had to glue the screws back in. Glue was dropped on my brand new hard wood floor, and never cleaned up. Front face on a couple drawers were not even fit properly, and were put on crooked. To be honest, the old cabinet doors looked better, at least they all fit properly. And were aligned properly. I don't recommend this company for any re-facing job. The tradesman obviously didn't have any respect for the job or my home. A waste of $9000.00 if you ask me.

When we decided to get a contractor rather than doing the drywall ourselves, I was very concerned…read morewith so many trades out there how to pick the right one. We had several quotes but after speaking with Barry from The Mudd Monkey my fears were put aside. We needed our basement drywalled and mud and taped. Barry's quote was inline with other even a little less than some, but it was really my trust in him that made us choose Mudd Monkey. Barry understood that having your family in the house required trustworthy trades with good personalities. He knows it's his reputation on the line and as a family man himself he wouldn't use trades that he couldn't trust in his house. We had a few complex curved walls and spiral staircase, and he and his crew did a great job. I am big on communications and Barry made sure to let us know when his guys (or he) would be coming. The job was done quickly and correctly the first time with good attention to detail. Barry stands behind his work and is a great guy to deal with. We highly recommend The Mudd Monkey for your drywall needs!

From the owner: Drywall,Taping,Texturing,Painting,insulation,poly,Basement Development,Kitchen and Bathroom…read moreRemodelling

I ordered a kitchen faucet online after noting there were five in stock at the 130th Avenue Home…read moreDepot. Four hours later, I got a voicemail that my order had been canceled because there was no product in stock. I decided to go to the store. Mahmoud and Virun are the only reason I'm not irritated with Home Depot. They found a similar faucet ($90 more) but knocked off $50. Hang onto these two Home Depot!

I ordered patio doors through Shawna D in the Millworks department and she was very knowledgeable…read moreand helpful! The doors were ordered correctly with help from her and look great after install! she also provided installation service providers which was very helpful!