There's no doubt that if you're a home flipper or general contractor, this model can be leveraged…read morefor savings. However, you have to buy a LOT of stuff to break even on the very steep membership price. On top of that, the staff are condescending and use very high pressure sales tactics to get you in. Think carefully before you go to an open house. Once you turn down the initial offer, you can't go back for 7 years!

Don't expect the "personal touch" with these folks. But, if you're OK with leaving messages on…read moreanswering machines, feeling lost in a place and/or constantly looking for someone to assist/ answer questions and/or simply treat you like they appreciate your business, forget it. They are typically Canadian when it comes to service, ie. they don't know what good service is.

I first heard of Artisan Kitchens from reading their articles in Renovation magazine. The articles…read morewere written by Lynn who has a degree in Interior Design and together with Dave who is the Engineering Contractor and the other half of Artisan Kitchens. Their ideas and business model made sense, so when we finally decided to renovate we asked them for a design compiled from a discussion of our lifestyle choices and the type of house we had, which was a 1970's estate home that contained the standard tiny kitchen, dining room and low ceilings. Dave spent several hours with us designing a kitchen/dining room open concept which would meet our needs. There was no charge and no pressure to proceed. Life got busy and we didn't get back to him until a year and a half later. When we were ready to proceed, he found the files and we hammered down a plan and design that would work for us. The design was on computer and came complete with a video tour of the "vision". Ours was a big project that basically involved moving the entire kitchen into the dining room (with moved plumbing and electrical) as well as installing two huge cantilevered box windows. We made the decision to take the plunge and signed the contract which came complete with a binder full of subtrade information, product information, insurance and wcb information as well as payment schedule and contacts. It was a professional binder of all the information we needed to refer to. Our kitchen/living room renovation took four months to do. We were adament to avoid the typical renovation creep of "while we are at it..." and stuck to firm boundaries of the existing plans, unless there was obvious things to be fixed such as an exposed leaky plumbing pipe, and another pipe that really had to be moved. All the subtrades chosen by Dave were professional, efficient, came when they said they would, and stuck to the quoted amount. They creatively remedied any problem that came up. As one who hates surprises, I found that as time went on, I could trust Dave, Lynn, and the subtrades to do the job with the quality I expected, and the reasonable price they gave us. Our project came out on time and on budget, and that is a rare quality in boom time Calgary. We are very pleased with Artisan Kitchens and would not hesitate to recommend them to anyone with a small or large project, kitchens, bathrooms, basements or any type of renovation, interior or exterior. Judy and Peter Arnall

From the owner: Your Budget is Perfect! Why? Because Artisan tailors their designs to suit YOUR Budget!…read more Kitchens, Bathrooms, Fireplaces, Any Room in the House! Our Specialists work with you to come up with the best solution. Sometimes only a "Re-fresh" is required. We take the stress out of the whole "finding a contractor" challenge by offering a personalized approach to discovering your renovation goals. Take your time discovering our showroom of products for kitchen & bath cabinetry, countertops, backsplash, flooring, plumbing fixtures, etc., everything you need for your renovation. We provide a "one-stop-shop" for your renovation and manage every aspect from plans & permits, demolition, plumbing & electrical, drywall & paint, cabinets & countertops, flooring & backsplash. We even install your appliances! Our team manages the project from start to finish, and we finish on time! Our goal is to ensure your experience is positive, even when some bumps occur. Services include: * In-house Design & Product Showroom * Full-service renovations, or * "Re-Fresh" alternatives such as new Countertops, Tiled Backsplashes, and Cabinet Refacing Renovation Options Include: * Professional Interior Design Service * Small, Medium & Large Projects * Professional Results!

We had Plum Kitchen and Bath do both ourkutchen cabinet resurfacing, and because they did such a…read morebeautiful job, we had them come redo our mud room/laundry room. They let me pick my own tile...I got it at Lowe's and it was a bit complicated but they floor is beautiful and they worked within my budget. I couldn't recommend them more highly! They were respectful, careful and it was comfortable to have them in my home working while I ran errands and took care of life.

Cabinet refacing job could have been done better by a monkey. Cabinet doors not aligned, stripped…read morescrews lead to loose hinges which made the doors fall off after a month. Had to glue the screws back in. Glue was dropped on my brand new hard wood floor, and never cleaned up. Front face on a couple drawers were not even fit properly, and were put on crooked. To be honest, the old cabinet doors looked better, at least they all fit properly. And were aligned properly. I don't recommend this company for any re-facing job. The tradesman obviously didn't have any respect for the job or my home. A waste of $9000.00 if you ask me.

If you are interested in the top cabinets available in Calgary you must see this showroom! I have a…read morebeautiful new kitchen with Cambria countertops. The designers are amazing and everyone is helpful from start to finish. Jennifer and Jamie are awesome. They also provide top of the line closet organization. This is a new high end Kitchen and Bath design studio owned by Legacy Kitchens and managed by Chris Eden who managed sales at Legacy for over 20 years. Don't miss out if you want the best!

I am pleased to say that a fellow North Battlefordian runs this extremely exquisite and high end…read morebathroom store on 4th street. After running through the list of people we know in this now ghost town. I find out that Royal Flush is actually a family run business with over 30 years of experience. Royal Flush features imported bathroom fixtures and accessories that are way off the map. According to the owner, Calgarians travel a lot and they want what they have seen in other countries. Royal Flush is a huge impressive showroom of some of the most beautiful sinks and bathroom hardware I have ever seen. Just check out my photos. Owners are lovely, incredibly personable, and humorous. A relative of their family is actually the mayor of Battleford, Saskatchewan and with the influence of RB, he has the small town into conserving water and using environmentally friendly plumbing. This store is grand, 1970s architecture, with huge windows boasting well presented tubs and sinks. Drive by and enjoy the impressive window displays or better yet pop inside. The prices are up there but then again you are paying for the highest quality and craftsmanship for these prices. Be assured though that hands down with Royal Flush everyone's a winner.

My Wife & I just completed another renovation and used the Royal Flush again. The staff was really…read moreresponsive in finding exactly what we were looking for and hitting our budget. Our product came in ahead of time and they offered to store it at no charge. Also we found out that they are a second generation family run business which makes us even happier to give them our business. Thanks for everything, Mark S

Bathfitter started a project in my house in the middle of April... The install was supposed to take…read moreone day, then 2 days, and two days turned into an incomplete job because the glass doors were shattered, and nobody happened to look at this before they decided to leave me shower-less and without a shower for almost a month! Perhaps that's a good thing because the instal was faulty and caused a leak that ran into the ceiling from the original tear down . After having third-party trades, people at my house to repair walls and ceilings, the work was done terribly, and once again it had to be redone. This time they decided to send their lead install technician who is the ONLY good thing about the company, Jared, he is fabulous... his quality of work is excellent. His attention to detail excellent! He has been working on getting things done over the last 3 to 4 visits and had our last visit scheduled. I ended up being late to arrive by an hour, and when I called the store to excuse my tardiness and say I'm home now he's welcome to come back because he was booked in my unit for the entire day, the reply from the receptionist was "I need to call your sales person to see if we are ever willing to come back and finish the job." Pardon me! Your two day installation and $13,000 shower has now taken over eight months to finish after you've destroyed my home and I've made multiple concessions to have trade staff into my house destroyed it even more to have your employee that you should've said the first time come and fix it. The final day he was booked to complete the job I was late yes but he also had another seven hours in the day to get the job done and you chose not to send him back. April 16 was the original install date and we are at December 27 and it's still not done. You have a lifetime warranty on your product so guess what you're getting it done might I add they have not once offered me any type of financial compensation they are still expecting full payments for the completion of the shower . They've already received $9000 and I'm telling you I am so happy I held back money because if I hadn't, they wouldn't have come to complete the job. I guarantee it. The shower is lovely, but this is a basic shower. This is not some massive fancy steam shower that required new plumbing or structures to be built or changed. There's no crazy hardware or elite finishings, and not a sauna for multiple people. This is a basic shower, slightly shorter than the length of the bathtub that they have failed to complete, failed to install correctly and failed to be accountable for. To receive what I have, which is a shower that took a month to be able to use, and months and months later to be able to enjoy my bathroom, I still don't even have the towel bar put back up the wall had to be redone all of these things because of the install as the complete lack of customer service, I am appalled, disgusted and taken aback by this company! Now they are threatening to not finish the job... I have so far spent $9000 on a shower that was unuseable for a month, has left holes in the walls, leaks in my ceiling and my living space unusable for eight month. And the funny part is now I have to badger them and chase them to finish the job that they couldn't do in the first place... This is not what I signed up for... Would I use them again? would I recommend them to anybody? think the answer is pretty obvious! Epic fail

this franchise office is a shame. they don't care about their employees, treat hard working men who…read moreare relied on to provide for their families as if they are disposable and continue to maintain lower than average standards by hiring new workers and not sending them to Nashville for the actual Bathfitter training and still letting them out to install jobs that in turn end up being poorly done

Terrible quality, no service, and endless delays! We ordered…read moretwo vanities and locker cabinets for the hallway. The cabinetry has required multiple rounds of deficiency reporting and attempted corrections. Despite the additional time and opportunities provided to Zen to rectify the issues, we continue to have unresolved deficiencies, including: Sharp and uneven banding on the walnut door trims; Imperfections in the edges of the painted doors; An uneven and defective finish on the replacement vanity drawers, including visible bands of differing sheen; A cracked hallway locker cabinet panel; Damage to the bottom of the hallway locker cabinet; We purchased custom cabinetry with the expectation that the finished product would be professionally manufactured, finished, and delivered in accordance with the specifications agreed upon at the time of purchase, which are now approximately 90 days from the date the order was placed.

Ordered our cabinets in April and no communication at all ! Not even a email and we tried ! But no…read moreresponse......... Not sure What's going on here ? but the guy we where dealing with , was nice