I renovated my main bathroom with mostly serenity bath products, which are very beautiful and high…read morequality pieces. After the vanity was delivered I realized the drawers were not what I requested as they should have came with a metal sliding insert which should have been a easy fix. I called many times and even went into the store to have this remedied but never received an answer. Even if they would've apologized and couldn't fix it i would accept it but it seemed as though they wanted me to just forget about it and push my questions off to other people. When I purchase from high end stores I usually expect the customer service to be high end as well.

When choosing fixtures for our bathroom renovations Rob was very patient with us. He made us feel…read morecomfortable as we climbed in and out of tubs testing the depth and length. He was not phased as we tested the heights of different toilets. In the end we are very happy with our choices. Beautiful items!

My house has a lighting issue. I dont mean that there is an issue with the fixtures. I mean, that…read moreeven when it is sunny and all the curtains are open, it is not a bright, sunny place. Especially in my developed basement. It has many windows, but there is just not enough light in the common areas, until all the lights are on. In an effort to brighten the place up a bit, I was referred to the Home Improvement Warehouse Ltd. What a cool, COOL place! The service that was recommended to me, was to bring some of my doors in (not a bathroom door of course!!) and to cut out the middles and put in frosted glass, so that the light from my windows can be enjoyed from my office and a few other key places. The short story, is I did not even know a service like this existed! Like a fool, I would have bought a new door! So I had some help uninstalling my doors and bringing them in, and now at a reasonable rate, Home Improvement Warehouse will leave a wood border, and fill in the rest with a frosted glass, so that the light may shine! This isnt all these folks do! I bought some primer at $40 a gallon elsewhere, and found the same primer there at $26.99 (doh!). They have all kinds of gadgets and gismos for home improvements and renovations. I saw supplies and layouts for all kinds of bathroom and kitchen renos as well. Definately if you are taking on a home improvement project in Calgary, pop in here and see what they have. The prices and selections at this warehouse of handiness look pretty good to me!

Stay away from this business! The ad says "friendly advice" - what a laugh! I paid up front for my…read morehardwood floors, had half of them installed, then waited 8 months for these guys to finish the job. When I went to complain to the owner I thought he might be somewhat conciliatory, maybe even apologetic and reassuring. I started off being quite reasonable, but was fairly surprised and taken aback when he was belligerent, aggressive and swore at my wife and I. He was actually fairly physically intimidating and told me that he "didn't have time for this %$^& ( I won't use his language) , and he was "done with me." Which is interesting since he had thousands of dollars of my money and I had bare sub-floors in my house. Nice. He hung up on me on several occasions after that, and gave me several opportunities to sample his impressive and extensive collection of profanity. They finally showed up to finish the job (like they were doing me a huge favour) but every time I look at my crappy hardwood floors I curse and wish I'd used another business. I have gaping gaps between the boards that you could stick a loonie in - even though Home Improvement Warehouse did the installation, and despite my top of the line humidifier. Cheap product + brutal unprofessional service = shoddy results. Take my advice and stick to reputable companies, with a proven track-record of service. If I can save one of you from going through what I did, I'll be happy. Don't shop here.

Bathfitter started a project in my house in the middle of April... The install was supposed to take…read moreone day, then 2 days, and two days turned into an incomplete job because the glass doors were shattered, and nobody happened to look at this before they decided to leave me shower-less and without a shower for almost a month! Perhaps that's a good thing because the instal was faulty and caused a leak that ran into the ceiling from the original tear down . After having third-party trades, people at my house to repair walls and ceilings, the work was done terribly, and once again it had to be redone. This time they decided to send their lead install technician who is the ONLY good thing about the company, Jared, he is fabulous... his quality of work is excellent. His attention to detail excellent! He has been working on getting things done over the last 3 to 4 visits and had our last visit scheduled. I ended up being late to arrive by an hour, and when I called the store to excuse my tardiness and say I'm home now he's welcome to come back because he was booked in my unit for the entire day, the reply from the receptionist was "I need to call your sales person to see if we are ever willing to come back and finish the job." Pardon me! Your two day installation and $13,000 shower has now taken over eight months to finish after you've destroyed my home and I've made multiple concessions to have trade staff into my house destroyed it even more to have your employee that you should've said the first time come and fix it. The final day he was booked to complete the job I was late yes but he also had another seven hours in the day to get the job done and you chose not to send him back. April 16 was the original install date and we are at December 27 and it's still not done. You have a lifetime warranty on your product so guess what you're getting it done might I add they have not once offered me any type of financial compensation they are still expecting full payments for the completion of the shower . They've already received $9000 and I'm telling you I am so happy I held back money because if I hadn't, they wouldn't have come to complete the job. I guarantee it. The shower is lovely, but this is a basic shower. This is not some massive fancy steam shower that required new plumbing or structures to be built or changed. There's no crazy hardware or elite finishings, and not a sauna for multiple people. This is a basic shower, slightly shorter than the length of the bathtub that they have failed to complete, failed to install correctly and failed to be accountable for. To receive what I have, which is a shower that took a month to be able to use, and months and months later to be able to enjoy my bathroom, I still don't even have the towel bar put back up the wall had to be redone all of these things because of the install as the complete lack of customer service, I am appalled, disgusted and taken aback by this company! Now they are threatening to not finish the job... I have so far spent $9000 on a shower that was unuseable for a month, has left holes in the walls, leaks in my ceiling and my living space unusable for eight month. And the funny part is now I have to badger them and chase them to finish the job that they couldn't do in the first place... This is not what I signed up for... Would I use them again? would I recommend them to anybody? think the answer is pretty obvious! Epic fail

this franchise office is a shame. they don't care about their employees, treat hard working men who…read moreare relied on to provide for their families as if they are disposable and continue to maintain lower than average standards by hiring new workers and not sending them to Nashville for the actual Bathfitter training and still letting them out to install jobs that in turn end up being poorly done

Robinson Lighting is my go to place for all of my lighting & plumbing needs. There specialized…read morestaff are excellent at helping me find what I need at a price point that I can afford.

Went here for our first time looking into buying a vanity light and vanity mirror. VERY overpriced,…read moreand incredibly awful service. Receptionist said hi then looked back to her paperwork. We were there for 15-20 minutes without one other person even speaking a word to us none the less asking if we could use any assistance. When we left three staff members were chatting and looking at something funny on the computer. Do yourself a favour and go down the street to the other lighting store. They were ready to help and have much more reasonable prices.

If you are interested in the top cabinets available in Calgary you must see this showroom! I have a…read morebeautiful new kitchen with Cambria countertops. The designers are amazing and everyone is helpful from start to finish. Jennifer and Jamie are awesome. They also provide top of the line closet organization. This is a new high end Kitchen and Bath design studio owned by Legacy Kitchens and managed by Chris Eden who managed sales at Legacy for over 20 years. Don't miss out if you want the best!

Terrible quality, no service, and endless delays! We ordered…read moretwo vanities and locker cabinets for the hallway. The cabinetry has required multiple rounds of deficiency reporting and attempted corrections. Despite the additional time and opportunities provided to Zen to rectify the issues, we continue to have unresolved deficiencies, including: Sharp and uneven banding on the walnut door trims; Imperfections in the edges of the painted doors; An uneven and defective finish on the replacement vanity drawers, including visible bands of differing sheen; A cracked hallway locker cabinet panel; Damage to the bottom of the hallway locker cabinet; We purchased custom cabinetry with the expectation that the finished product would be professionally manufactured, finished, and delivered in accordance with the specifications agreed upon at the time of purchase, which are now approximately 90 days from the date the order was placed.

Ordered our cabinets in April and no communication at all ! Not even a email and we tried ! But no…read moreresponse......... Not sure What's going on here ? but the guy we where dealing with , was nice

They have very cool furniture that you can't even come close looking online they kinda do all the…read morehomework for you. I've bought a lot from them and the quality is there .Had some chairs replaced from them also buy once cry once I love all my stuff and it holds better value then most places

My first clue should have been when I saw the scarves at the front being sold for $100 a piece. But…read morenope, even after seeing those, I continued to walk into Restoration Hardware. Restoration Hardware is an insanely overpriced store with, yes, nice goods, but goods that no one in their right mind would pay what Restoration Hardware sells them for. Another perfect example is a Snowman Kit that I saw at this store. Basically, the Snowman Kit consists of a box filled with a carrot nose, two pieces of coal for eyes, and a little hat that you can put on a snowman. On the front of the box it says 'You supply the snow'. The cost you ask? $21. I wish I was joking. WHY would ANYONE pay $21 to make something that: a) you have to supply the majority of (ie. the snow for the snowman) and b) Something that is FREE to make. Your guess is as good as mine. Restoration Hardware is a pretentious store that is trying far too hard. It takes basic goods that people use for their comfort ie: slippers, bathrobes and scarves, and overprices them to see how foolish some people are and how willing someone is to waste their hard-earned money. Two words: No Thanks.

I first heard of Artisan Kitchens from reading their articles in Renovation magazine. The articles…read morewere written by Lynn who has a degree in Interior Design and together with Dave who is the Engineering Contractor and the other half of Artisan Kitchens. Their ideas and business model made sense, so when we finally decided to renovate we asked them for a design compiled from a discussion of our lifestyle choices and the type of house we had, which was a 1970's estate home that contained the standard tiny kitchen, dining room and low ceilings. Dave spent several hours with us designing a kitchen/dining room open concept which would meet our needs. There was no charge and no pressure to proceed. Life got busy and we didn't get back to him until a year and a half later. When we were ready to proceed, he found the files and we hammered down a plan and design that would work for us. The design was on computer and came complete with a video tour of the "vision". Ours was a big project that basically involved moving the entire kitchen into the dining room (with moved plumbing and electrical) as well as installing two huge cantilevered box windows. We made the decision to take the plunge and signed the contract which came complete with a binder full of subtrade information, product information, insurance and wcb information as well as payment schedule and contacts. It was a professional binder of all the information we needed to refer to. Our kitchen/living room renovation took four months to do. We were adament to avoid the typical renovation creep of "while we are at it..." and stuck to firm boundaries of the existing plans, unless there was obvious things to be fixed such as an exposed leaky plumbing pipe, and another pipe that really had to be moved. All the subtrades chosen by Dave were professional, efficient, came when they said they would, and stuck to the quoted amount. They creatively remedied any problem that came up. As one who hates surprises, I found that as time went on, I could trust Dave, Lynn, and the subtrades to do the job with the quality I expected, and the reasonable price they gave us. Our project came out on time and on budget, and that is a rare quality in boom time Calgary. We are very pleased with Artisan Kitchens and would not hesitate to recommend them to anyone with a small or large project, kitchens, bathrooms, basements or any type of renovation, interior or exterior. Judy and Peter Arnall

From the owner: Your Budget is Perfect! Why? Because Artisan tailors their designs to suit YOUR Budget!…read more Kitchens, Bathrooms, Fireplaces, Any Room in the House! Our Specialists work with you to come up with the best solution. Sometimes only a "Re-fresh" is required. We take the stress out of the whole "finding a contractor" challenge by offering a personalized approach to discovering your renovation goals. Take your time discovering our showroom of products for kitchen & bath cabinetry, countertops, backsplash, flooring, plumbing fixtures, etc., everything you need for your renovation. We provide a "one-stop-shop" for your renovation and manage every aspect from plans & permits, demolition, plumbing & electrical, drywall & paint, cabinets & countertops, flooring & backsplash. We even install your appliances! Our team manages the project from start to finish, and we finish on time! Our goal is to ensure your experience is positive, even when some bumps occur. Services include: * In-house Design & Product Showroom * Full-service renovations, or * "Re-Fresh" alternatives such as new Countertops, Tiled Backsplashes, and Cabinet Refacing Renovation Options Include: * Professional Interior Design Service * Small, Medium & Large Projects * Professional Results!