I renovated my main bathroom with mostly serenity bath products, which are very beautiful and high…read morequality pieces. After the vanity was delivered I realized the drawers were not what I requested as they should have came with a metal sliding insert which should have been a easy fix. I called many times and even went into the store to have this remedied but never received an answer. Even if they would've apologized and couldn't fix it i would accept it but it seemed as though they wanted me to just forget about it and push my questions off to other people. When I purchase from high end stores I usually expect the customer service to be high end as well.

When choosing fixtures for our bathroom renovations Rob was very patient with us. He made us feel…read morecomfortable as we climbed in and out of tubs testing the depth and length. He was not phased as we tested the heights of different toilets. In the end we are very happy with our choices. Beautiful items!

Terrible quality, no service, and endless delays! We ordered…read moretwo vanities and locker cabinets for the hallway. The cabinetry has required multiple rounds of deficiency reporting and attempted corrections. Despite the additional time and opportunities provided to Zen to rectify the issues, we continue to have unresolved deficiencies, including: Sharp and uneven banding on the walnut door trims; Imperfections in the edges of the painted doors; An uneven and defective finish on the replacement vanity drawers, including visible bands of differing sheen; A cracked hallway locker cabinet panel; Damage to the bottom of the hallway locker cabinet; We purchased custom cabinetry with the expectation that the finished product would be professionally manufactured, finished, and delivered in accordance with the specifications agreed upon at the time of purchase, which are now approximately 90 days from the date the order was placed.

Ordered our cabinets in April and no communication at all ! Not even a email and we tried ! But no…read moreresponse......... Not sure What's going on here ? but the guy we where dealing with , was nice

Robinson Lighting is my go to place for all of my lighting & plumbing needs. There specialized…read morestaff are excellent at helping me find what I need at a price point that I can afford.

Went here for our first time looking into buying a vanity light and vanity mirror. VERY overpriced,…read moreand incredibly awful service. Receptionist said hi then looked back to her paperwork. We were there for 15-20 minutes without one other person even speaking a word to us none the less asking if we could use any assistance. When we left three staff members were chatting and looking at something funny on the computer. Do yourself a favour and go down the street to the other lighting store. They were ready to help and have much more reasonable prices.

I am pleased to say that a fellow North Battlefordian runs this extremely exquisite and high end…read morebathroom store on 4th street. After running through the list of people we know in this now ghost town. I find out that Royal Flush is actually a family run business with over 30 years of experience. Royal Flush features imported bathroom fixtures and accessories that are way off the map. According to the owner, Calgarians travel a lot and they want what they have seen in other countries. Royal Flush is a huge impressive showroom of some of the most beautiful sinks and bathroom hardware I have ever seen. Just check out my photos. Owners are lovely, incredibly personable, and humorous. A relative of their family is actually the mayor of Battleford, Saskatchewan and with the influence of RB, he has the small town into conserving water and using environmentally friendly plumbing. This store is grand, 1970s architecture, with huge windows boasting well presented tubs and sinks. Drive by and enjoy the impressive window displays or better yet pop inside. The prices are up there but then again you are paying for the highest quality and craftsmanship for these prices. Be assured though that hands down with Royal Flush everyone's a winner.

My Wife & I just completed another renovation and used the Royal Flush again. The staff was really…read moreresponsive in finding exactly what we were looking for and hitting our budget. Our product came in ahead of time and they offered to store it at no charge. Also we found out that they are a second generation family run business which makes us even happier to give them our business. Thanks for everything, Mark S

If you are interested in the top cabinets available in Calgary you must see this showroom! I have a…read morebeautiful new kitchen with Cambria countertops. The designers are amazing and everyone is helpful from start to finish. Jennifer and Jamie are awesome. They also provide top of the line closet organization. This is a new high end Kitchen and Bath design studio owned by Legacy Kitchens and managed by Chris Eden who managed sales at Legacy for over 20 years. Don't miss out if you want the best!

We hired A1 Granite for a commercial project in Regina involving two kitchens. The countertops they…read moredelivered were significantly incorrect, could not be installed, and were completely unusable. These were not minor variances -- one did not match their own drawings, and another was undersized by a large margin, eliminating key functionality and making install impossible Despite this, A1 attempted to place responsibility on us for incorrect measurements, even though the work was quoted correctly (and paid for) off our rough dimensions and they required professional templating -- which is standard in this industry (in fact demanded - quite clearly not accepting customer measurements) When that position was challenged, they then argued it was our fault for approving their drawings, despite the fact that we are not fabricators, their contract does not assign that responsibility to the customer, and we have no knowledge of fabrication tolerances (clearances, blade allowances, wall recessing, etc.), which is exactly why templating exists. Their explanations continued to shift. They claimed no one was present during templating, despite this being an active office building during business hours with staff and our project supervisor on site. When that was disproven, they then suggested they were instructed otherwise -- without any documentation, and contrary to the quoted and invoiced scope (which did not reflect any reduction in material despite smaller fabricated pieces). Lastly, one of the kitchens they templated was off old cabinets even though we have documentation notifying them that this were to be changed, and again when they were changed and to come and measure (unless they were okay with the risk of going off the renderings we provided). Noone returned to template. They were hired to measure, fabricate, and install, but ultimately admitted to working from outdated cabinetry and did not properly re-template before cutting. Installation was never completed, and their crew arrived without the necessary tools to even finish the job. What made this worse was how it was handled afterward. From installers through to Sonia Sandhu and Aman Bathla (office in an entirely different province we had to deal with), there was no accountability. The only "resolution" offered was a partial refund or that we pay additional money to remake countertops that were incorrect due to their own work. Communication was inconsistent and difficult, and there was no meaningful effort to resolve the issue. This left us with unusable materials, disrupted operations, and no functioning kitchens, ultimately requiring us to hire replacement contractors and pay for entirely new installations. I have used this company before, and they previously made a measurement error that had to be corrected. Bottom line: Major fabrication errors followed by refusal to take responsibility. I would strongly recommend caution before working with this company.

Beware! Look elsewhere for your granite. Like another customer has noted, they'll withhold your…read moredeposit without providing full service. Fortunately I asked more questions before providing my deposit and they clarified that full deposits would be withheld following in-house measurements if the order didn't move forward due to fit issues (e.g., countertop and sink fit). I offered to pay a service fee for the in-house measurements to see if the work could still move forward, with reduced risk on my end. Since then, they've ghosted me. Initially they were very communicative. Red flag!!!