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Stoddard Cleaning Services

5.0 (1 review)

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Response time

1 day

Response rate

100%

Services - Stoddard Cleaning Services

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

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2 years ago

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Stratton Cleaning Services

Stratton Cleaning Services

(3 reviews)

I was happy with the cleaning services that were provided, but very unhappy with how the owner…read moremanaged his schedule. When I interviewed with him, I said the most important thing for me was flexibility because of my working schedule. He promised that he could deliver and give me what I had asked. Then he started to manipulate the schedule. Said because he did not have any other customers in Holmen on the day that we agreed to, it needed to be changed to a day that was not accommodating for me. He said it was not worth it to send a crew from La Crosse to Holmen for one client. Keep in mind that his services are expensive and he thought traveling from La Crosse to Holmen was too far?? He kept requesting that I leave my house open or give them access to it while I was at work, which is a big safety concern and which I am not comfortable doing. I prefer being home when anyone comes to clean. There was no flexibility as he had promised, and it was Tuesdays or nothing! He was very condescending in his replies to me. Another thing that occurred prior to each cleaning visit is that he would text me with a time only to text the day of the cleaning appointment with a different time. I talked with him about the need for consistency and once again was promised he could deliver, but of course it did not happen. Very frustrated and very disappointed. Maybe the company should consider a new manager?

I have used Laura and Dusty for 4 years and have been very happy. The team is dependable,…read moretrustworthy, and does a good job. Laura is very open to feedback and we have enjoyed an open and constructive relationship on adjustments that can be made to further improve their service. While they are a little pricier than some - I feel it is a good trade off. They always show up, do a good job, are nice to my animals, and I have never had an issue with theft. I recommend them highly.

Stoddard Cleaning Services - officecleaning - Updated July 2026

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