Terrible service and experience-go somewhere else for PT. Overrode and discharged my husband before…read morePT was completed per Dr.'s orders. Saco Bay sent multiple texts stating they would not see him again until bill was paid by insurance-they want payment up front and will not wait for insurance. They then stated in multiple texts that my husband could not return to Saco Bay because appointments THEY CANCELED were missed. It was repeatedly explained to the receptionist that Saco Bay canceled the appointments rather than my husband simply not showing up. but the poor thing just couldn't understand and told us to call billing. Would never recommend this place.

I had a bad spout of Vertigo and reached out to Saco Bay PT. Megan at the front desk was so calming…read moreand assured me that they could help me. I met with Ashley Mwongela, P.T., she was Amazing!! She made me feel so comfortable and accessed me and solved my vertigo quickly. I was so impressed with them both. Vertigo is a scary thing to go through. If you want to get feeling better quickly this is the place to go!! Thank you Dr. Ashley and Megan. I am very appreciative and feeling much better now. Thank you!!

Judy Cormier Age 72…read more When I first came to Crossroads Chiropractic 8 1/2 months ago, I had several medical issues. A bad shoulder, Scoliosis, neck pain and occasional lower back pain were the main problems. When my husband and I met with Dr. Graham for my initial consult, we were very impressed with his knowledge, how professional he was and how he was eager to help. He also has a sense of humor, which we loved. He also will tell you whether he thinks he can help you or not. We were impressed with his honesty. It also meant a lot to me that Dr. Graham was willing to let my husband in on the consult and other follow-up consults and improvements. This helps my husband to understand what the issues are and the ability to see the improvements going forward. My husband is very supportive and this is important to me. My initial X-Rays, showed that my neck was misaligned and that my scoliosis was quite prominent. My spine had a definite U in it. Yes, it was shocking for me to see that. After the first month of adjustments, my husband noticed that when I now walk or stand, my shoulders are even. He said that, one shoulder used to be higher than the other. I had no idea that was the case. Wow! It was nice to hear that some improvement had begun. Dr. Graham took another set of X-Rays about 4 months later. This set of X-Rays showed big improvements in both my neck and spine. My spine was what wowed me. It was more or a C curve versus a U curve. I understand that my spine may not ever be perfectly straight again, but any improvements are good. However, it may continue to improve over time. Not in my wildest dreams did I think my spine could be improved, especially at my age. What's not to like? My shoulder is a lot better and flexible. My lower back pain is just about gone. I use my neck block every day to speed up the alignment in my neck. Even when we are on vacation. I have been getting my adjustments religiously. I have been to other Chiropractors in the past. There is no comparison between the way they perform their practice and the unique way Crossroads Chiropractic performs theirs. I will be forever be grateful for having the pleasure of coming here and having met Dr. Graham and seeing all the good he does. Leah has been accommodating, friendly and professional. She is a real asset to this practice. Dr. Graham, you're the man!!!

I have been to many chiropractors over the years and Dr John and Dr Brooke have changed the quality…read moreof my life for the better. Having had chronic back and neck pain for several years I literally had relief during my first visit. I have no words to describe just how much I recommend them. If you have pain or just feel generally less than you should, please do yourself a favor and get adjusted at Crossroads Chiropractic. Not only are Dr John and Dr Brook great people, they are amazing Doctors as well. God Bless you and your health!

Scott Underwood is a very kind, patient, creative physical therapist who listens well, shows great…read moreempathy, and knows how and when to turn the dial on the Care he provides to clients - from comforting to coaching to challenging. He got me back in action during a long and frustrating ACL recovery where PT at another clinic was not fitting my needs, emotionally or physically. I'm back to running and lifting and hardly ever think about my knee. but when I do, I'm armed with the knowledge of what to do to get things moving painlessly again! The location is great too but mostly the people, including Jenna at the front desk, and other PTs with whom I interacted -- Bruce and Brian especially! I really miss Scott as my PT and I was only bummed that he didn't drag out my recovery so I could keep coming back! :)

GSPT is THE place to go for all of your rehabilitation needs. Brian Verville has a superior,…read moreprofessional establishment that ALWAYS places you, the patient first and foremost. Physical Therapist Kelly, is simply amazing. She is caring and gentle, informative, and also willing and able to give you that extra "push" of tough love to keep you on track to improving your quality of life. Kelly and GSPT have literally made every aspect of my physical well-being, and in turn improved my mental and emotional balance. - Chip N. (Laconia, NH)

I have required physical therapy in the past and when an issue came up again, I knew that…read morefoothills would help me. The providers are thorough with intake assessment and history taking. They partner with you to set goals to get you back to baseline ASAP. In the past, I was fortunate to have Tina. This time, Kristin is working with me and I could not be more pleased. I feel confident with the plan of care. A shout out to Melissa in scheduling who gets you in for evaluation ASAP and works closely to create a schedule that works with your work and life responsibilities!!

This is the area's best physical therapy group hands down. I've had to go several times over the…read moreyears and have seen a few different providers. From the front office staff; warm, friendly & professional to the physical therapists themselves who are brilliant and also very kind and caring, I highly recommend Foothills to everyone!

I couldn't get the appointment time requested from BASC to allow me to drop-off / pickup my son…read morefrom school. Rescheduled 4 times and failed each time. My final appointment was made with the Surgical Center in Derry. I figure if you can't follow simple instruction regarding my availability, your not sticking things into my body EVER AGAIN for any procedure!

The care at BASC is hghly professional and very kind. And I'm a retired nurse, so I have high…read morestandards! Special kudos to our most recent caregivers: Scott, Lindsey, Becca, Victoria and Matt. Keep up the great work, BASC!

Lou was WONDERFUL. I saw him for a sprained ankle and as a dancer my body is my life so I was…read morealready a nervous wreck. He made me feel so comfortable, safe with the exercises and I truly looked forward to my PT sessions every week. He is incredibly knowledgable and dedicated to his work and patients. If you're looking for a Physical Therapist HE is your guy! And as a bonus the office and equipment were clean and they played great music to relax you. Overall amazing experience while recovering!

Been here a few times for various problems. First time was Plantar Fasciitis and Achilles…read moreTendonitis then a year or later with some shoulder pain. Both times I worked with Lou and he was knowledgeable and fun to work with. Great conversation while we worked and took it easy but knew when to push you for the best results. He also showed me good stretches and workouts to do to maintain my recovery and prevent further injury. Great hours as well, very accommodating for my schedule.

i started visiting richard for deep tissue massage due to sciatica, lower back pain and a balance…read moreproblem. my balance is slowly inproving and there is less back pain. when i didn't go to him for two weeks i was back using my cane.

I had seen Dr. Mary at Chiropractic Associates on and off for over a year. My experience had been…read morepositive, as this had helped some lower back pain. That was all I had gone in for, and I requested no adjustments to my neck as I both had spinal surgery (fusion, C5-7) 3 years prior, had no pain or problems there since, and wanted to keep it that way. She respected my wishes, and we never had a problem. When Dr. Mary moved out of state, I moved over to Dr. Chris, who had a good reputation. Someone in my family had gone to him for years and had nothing but positives to say. My first two or three times were fine. I had also explained to him my spinal surgery and my request for no neck adjustments. I then noticed a distinct lack of professionalism the next time or two, as he primarily complained about his workload and how long his days were. Odd, but fine. Unfortunately the last straw for me was my last appointment 6 weeks ago. He performed a neck adjustment without asking. I immediately felt pain in the same spot I had my surgery and was very concerned. I hoped it would reside later, but it did not. I called back the office and came back in for x-rays. He said that he had forgotten about my medical record and request. Thankfully, the hardware was not damaged. I discussed options and what might be wrong with Dr. Chris, who apologized. I then requested he send me the notes on what we had discussed, to which he responded that there would be no way he would remember what we discussed later in the day and he was very busy with patients. I said I understood his position, but requested he understand mine that if he would not recall, how would I as a layperson recall his descriptions and medical terminology? He then jotted some notes and said he would follow-up. I waited a couple of days and called the office as he had not followed up as he said. When I still did not receive an email a couple of days later, I called again, after which Dr. Chris did email me with a summary of notes as we had discussed. The pain has persisted which has prompted a return to my surgeon's office to confirm no further damage was done. While I understand people make mistakes, forgetting your patient had significant spinal surgery and specific request to avoid this area is unacceptable. I am also concerned about the level of unprofessionalism surrounding these experiences. Further, as I had not had a day of pain since my surgery until this mistake, I am certain I will not return.

If you're looking for a great PT clinic, look no further. I started with CPTE in July of 2024 after…read morea torn meniscus had me almost immobile. My ortho told me we could try PT but due to the damage he couldn't guarantee it would prevent what he felt was an impending full knee replacement. The staff of CPTE got me in so quickly and worked incredibly hard with me. I started with Cameron in the pool and the occasional land appointment. He was patient with me and pretended to like my corny jokes. The pool was the perfect place to start while I got some stability and strength back. Liz, Danica, Kathryn and Tess worked with me on land appointments and gently increased the difficulty. They were great motivators and always held me accountable. On top of this, literally everyone is super nice. They're relatable and easy to talk with which makes each appointment more fun. I am moving cross country in a week or else I would go as long as my insurance would let me. The best part? My ortho doctor no longer thinks I need regular cortisone shots and has taken surgery off of the table for the time being. Please do yourself a favor and choose CPTE. They made everything easy and fun but are also masters at their craft. I know I am rarely serious, but THANK YOU CPTE! You've made such a difference in my life!

I highly recommend CPTE for people in need of Physical Therapy. Staff is great and the therapy…read morepool, expanded PT services including Dry needling offer a full suite of services to help you recover.