1. STM PHYSICAL THERAPY

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    Farmingdale, NY

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    Shah Spine and Pain - Another year in a row of being a winner!!!!

    Shah Spine and Pain

    4.0(4 reviews)
    3.0 mi

    I live in Bayside and travel all the way to Bethpage to see Dr. Shah. I've tried all other places…read morenear me and have been completely unimpressed and dissatisfied. Dr. Shah and her entire staff are absolutely amazing. They care. They understand. They work with you and fight for you, should insurance try to deny needed procedures. Two thumbs up. Highly recommend this practice.

    Read updated information/Revised review…read more Update, I'm an open minded as a person , Dr. Shah personally contacted me and to be fair I did waste a lot of unnecessary time on this, so it's frustrating. That Dr. Shah personally reached out to me shows me she really cares . She is an excellent Dr. with a good bedside manner and deserves another chance. I'm now confident future experiences with her staff will be better . I would have given zero stars if possible, Dr. Shah is a fine Dr. but her office is rude, unprofessional and make her practice unworthy of my time. Recently I asked her office to help me fill out paperwork for FMLA, a chronic pain condition I have. Never have encountered such uncaring and unprofessional desk staff. I literally wasted 2 paid sick days and numerous phone calls which no one even bothered to return. I was simply attempting to ascertain if they can assist with filling this paper work out. I'm actually tempted to file an official complaint with the state, I'm floored that a staff could be this rude and incompetent, Dr. Shah you have a huge administrative / staff problem

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    New York Spine & Pain Physicians - Babylon - New York Spine & Pain Physicians

    New York Spine & Pain Physicians - Babylon

    1.7(11 reviews)
    4.9 mi

    I have been going to see Dr. Finkelstein since about 2015. Dr. Finkelstein, it's very good at his…read morejob. With his help I've been able to stop using a walker and or a cane and reduce my medication. And the office was always accommodating to me up until recently. Since they hired a new.NP they've not been accommodating at all. Colleen, the new nurse practitioner does not like it when someone is late and if you are, she will tell you that you have to reschedule and not try to squeeze you in. Now I suffer from severe chronic pain and it's hard to even motivate myself to get up and get out of the house. So, I am very often late although I do try my hardest to get there on time. It was the last month Colleen Schneider has had me rescheduled four times. I've only seen her once or twice since she's been hired and she told the receptionist today that she has spoken to me many times about my punctuality. When you're dealing with people that have to rely on other people to travel because they can't drive themselves due to pain or being on opioids or other medication that can make you drowsy. I think you have to be a little understanding as the office always was; specially since I'm always willing to wait. It's OK if you have an appointment and get there 10-15 minutes early but you have to wait 30 minutes or more to be seen but apparently it's not OK if you're 15 minutes late. If I am extremely late and have to reschedule I have never given them an issue regarding that but this is getting ridiculous. At this time, although I love Dr. Finkelstein I am considering changing pain management doctors. As it is, I travel from out east on Long Island to the Babylon office just to see Dr. Finkelstein so in addition to the pain and relying on others, we also have to contend with traffic. If I was writing a review six weeks ago, I probably would've given this Office five stars. However, since Colleen's been there and having to deal with her superiority complex, along with her unwillingness to understanding of how difficult it is for some to be on time consistently and not wanting to be flexible I think I am being generous by giving 2 stars. After all, the follow up visit is less than 5 min with the follow up practitioner as it is only for medication refills and Colleen thinks she is strong arming patients into her definition of time compliance by holding your medication ransom. I have been out of my long/extended release pain medication for these past six weeks despite that I have requested the refill even if it was a weeks worth. She did fill the immediate release which is only supposed to be for breakthrough pain. So this leaves me in more pain than I would normally be in. Marieanna Santana the PA and Dr. Finkelstein have all been accomodating as well as all other PA's and NP's that have worked their in the past this issue has started since Colleen has been with them.

    This place is a joke. They discharge my partner because we didn't call to tell them. But when there…read moredoctors leave and we travel from queens all the way out and there doctors leave they don't tell us. And the Doctor Albert who was her doctor didn't even have balls to tell her he was discharging her. He is a coward. We will be contacting the New York sate surgeon General and the New York state health department about patient abandment. Which is what he did after prescribing here a ridiculous amount of oxy. For about 2 or 3 yrs. This place is ran by doctors that don't care what damage they have done.

    STM PHYSICAL THERAPY - physicaltherapy - Updated October 2026

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