Excellent alternative to the big box home improvement stores, especially if you're in the market…read morefor decks and/or railings. Take a step back in time to when "customer service" mattered and give Randall Brothers (formerly PMC) a try!

They have always bee very helpful…read more To the unhappy customer. You should've started to their place of business earlier. What if you had decided not to come or got in a wreck. It's not their fault you were late. They have business hours for a reason. After a register is closed you can't just reopen it. They would have then had to recline it that would have taken more time. Therefore this constitutes as an invalid bad review!

Mr.Brock, Took an order from me over the phone,…read moreI wanted 15 cookie slices from a very nice tree for an event that I was having at my job for center pieces, I ask for them to be 12 inches wide and about 2 to 3 inches in height, When I picked them up 2 weeks later, wow they were Beautiful they came from a tree called sweet Gum, and they just look amazing my Husband sanded them on both side and couldn't be more please Highly Recommend His services for your next event Thanks Mrs D Huffman

I called them on the phone and sent a photo of a load of cherry logs I wanted to mill. He gave…read moreme a quote over the phone. Always a little skeptical when doing business with someone for the first time, I was delighted with the milling that Brock's did on my logs--and on the low side of his telephone quote. They did great work!

Mr. Calvin K. took us through the process of ordering windows. We did not ask which windows were…read morebest energy efficient which I now regret! But on the day of installation he arrived with his crew (July 2022) and installed all windows and two doors in two days I believe. Of course I would recommend this gentleman. He was prompt, courteous and easy to work with too.

I really enjoyed working with these people when building our house in Alpharetta. They were easy to…read morework with and very fair on price.

I have had an account at Cowan Ace Hardware for over 25 years. They have always been great, but…read moresince they were bought out by a new owner the customer service has gone right down the tubes. Today I went to the Honey Creek location and did okay getting some paint, but a cashier was outright rude to me at checkout, and my friend was told by a very dismissive employee that he couldn't get a lawnmower belt and blade because he "only" brought in the model and parts numbers for everything on the mower and the parts, but not the actual part itself. I was NOT impressed with the attitudes of these newer employees, and may well start taking my business elsewhere.

Today I had I needed help with a riding lawnmower belt. Frustrated went up in there not sure which…read moreone. I was very pleased with the service from Jesse. There was another gentlemen named Ken. While standing there he began to explain to another customer about several different operations of tools and products. I learned a lot .Thanks Ms Colson

Buyer Beware! You never know the true integrity of a company until a problem arises. How they…read morehandle that problem speaks volumes of who they are, about the value of customers or the dollar. Though this company may have some nice employees, it lacks integrity. They say a pictures worth a thousand words so I'm going to leave it here ...... they packed it, they loaded it, I didn't even make it home with it in one piece AND they said I could buy another one! They would say they helped me with the second one I purchased but it's all lies. They never offered shipping with the first piece and when I asked for it on the second one it cost me $160 more dollars.

Amazing service, and selection. It's the candy store for home owners venturing into spicing up that…read morevacay backyard.

We have bought racks several times from this company. The staff is super easy to work with and the…read morepricing was really competitive. Highly recommend.

From the owner: Pallet Rack Surplus provides cost effective material handling solutions for warehouse and…read moredistribution storage. We meet all OSHA standards while performing our services and are covered with workers compensation and general liability insurance. Call today.

I wasted an hour waiting for this saw guy that never showed up at his workstation I have asked for…read morethe saw man to come to his or her area twice been waiting 45 minutes to have a board cut.i

Customer Service should not practice work avoidance by placing you long hold times, not giving…read moreaccurate appliance warranty and exchange info. Always take it higher up and speak with the manager. Lesson learned. Dryer stopped working 2 weeks and 2 days after purchase. Called customer service and spoke with a female employee who said we had to go through the manufacturer and that isn't true. We have 30 days to exchange and they're coming tomorrow.